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All reviews cracker barrel next door awesome customer service room was clean stay there again the general manager west palm alexis redroof displaced transition housekeeping microwave fl keys wpb hurricane interstate
The staff here are the kindest and most helpful I've come across. RICARA at the front desk is beautiful, kind and very helpful. EZE takes care of business as soon as you ask for help with something. JACKIE cleaned my room for me each day...More
On the surface all appears fine, but the filthy rusty a/c, paint peeling walls and ceilings, bug filled light fixtures tell a different story.
Maid skipped my room, breeze way out side my room stinks of smoke, the back parking lot is garbage strewn, dope...More
Date of stay: November 2018
Thank Michael T
Response from Redroof227, General Manager at Red Roof PLUS+ West Palm BeachResponded 1 week ago
Thank you for taking the time to write a review, regarding your recent stay at the Red Roof Plus West Palm Beach. I would like to apologize for the inconvenience encountered during your stay. Comments like yours are not always nice to hear, however it...More
The location was great right next to I-95. The room was comfortable, the service was awesome. All the staff was Extremely accommodating, the staff as a whole showed great professionalism, great customer service and a true reflection of there leadership One team member by the...More
The location was great, the room was comfortable, the service was awesome. One team member by the name Shakarri was extremely pleasant and he went beyond his means to assist my family and I. I will most definitely recommend anyone to stay at RedRoof Plus...More
Kevin (the GM) and Ricara (Front Desk) were the absolute best and an asset to their profession in the hospitalization industry - but there is only so much you can do and work with when the circumstances, in this case people and property, don't lend...More
Date of stay: September 2018
Thank Dan M
Response from Redroof227, General Manager at Red Roof PLUS+ West Palm BeachResponded 21 September 2018
Thank you for taking the time to post your comments on TripAdvisor, regarding your recent stay at the Red Roof-PLUS West Palm Beach. We strive to provide each and every guest with a clean room, great service, and at an affordable price. We truly appreciate...More
Response from Redroof227 | Property representative |
Hello Vicki, I wanted to introduce myself. My name is Kevin, and I am the General Manager here at the Red Roof Plus in West Palm Beach. I took over as the GM of this property in April of this year. I have been with Red Roof... More
Hello Vicki, I wanted to introduce myself. My name is Kevin, and I am the General Manager here at the Red Roof Plus in West Palm Beach. I took over as the GM of this property in April of this year. I have been with Red Roof for 8 years, and in my career have managed several hotels in multiple states (New York, Pennsylvania, and now Florida). Hopefully you will put your trust in myself and my staff during your trip. We will do everything possible to ensure your stay at our property is great. If you have any further questions, please feel free to reach out to us directly. Our phone number is 561-697-7710. We look forward to seeing you soon.
Kevin Furst - General Manager