We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This Courtyard is just off 45th Street and I 95. The facility is the familiar Courtyard layout, but it has been totally updated. The restaurant area and the pool area are both very nice. Breakfast was very good.More
Response from Marva C, Manager at Courtyard by Marriott West Palm BeachResponded 19 May 2017
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Courtyard West Palm Beach.
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure...More
Room was nice. Beds were very comfortable. Value was good on Saturday but price inexplicably a lot higher on Sunday!!?? Nice pool and courtyard. Location ok. There was no breakfast deal. At those prices they should give free breakfast.
Thank Tommy H
Response from 677andreaA, Manager at Courtyard by Marriott West Palm BeachResponded 17 May 2017
Decent place to stay -- clean, large rooms, comfortable, good food bar. The one negative is that same thing I find in many Courtyard locations -- a musty smell when you first enter. I think it comes from something they use for cleaning, as it...More
Great hotel, superb location, very comfortable, pool and gym great, breakfast excellent, a big thank you to Terrence who worked at breakfast who made each morning such an enjoyable time, he was so friendly and kind, talked to us each morning, and made us feel...More
Thank Mark S
Response from Matthew M, Manager at Courtyard by Marriott West Palm BeachResponded 10 May 2017
Thank you so much for the great review! We take pride in knowing we were able to give you a great and memorable stay! We strive for customer service perfection and love hearing Terence was outstanding. Thank you for choosing Courtyard West Palm...More
I wouldn't return to stay here. The bed wasn't comfortable enough for me. It seemed to be going flat. The one time I didn't bring body wash, there was none in the room. I went to the front desk and lo and behold was told...More
Response from Marva C, Manager at Courtyard by Marriott West Palm BeachResponded 14 April 2017
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, your valued feedback highlighted a number of areas for improvement that I have since shared with the Operations Team.
I was disappointed to...More