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WoodSpring Suites West Melbourne I-95

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Overview
  • Excellent9%
  • Very good27%
  • Average37%
  • Poor9%
  • Terrible18%
9 Jun 2018
“Very Rude Manager Jeff”
13 Nov 2017
“No Hand Towels or Dishes”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11)
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1 - 5 of 9 reviews
Reviewed 4 weeks ago

I had reserved a room at the Woodspring Suites in Melbourne, Fl from Aug. 13th-Aug. 17th so I could help my daughter move into her dorm for her Freshman year of college. A highly emotional event shadowed by the worst hotel experience of my life!!!...More

1  Thank rdreyn0lds
Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95Responded 4 weeks ago

Thank you for sharing your experience. What you've described is certainly not the pleasant, comfortable experience we aim for when serving guests. We will use your feedback to help us improve and we are terribly sorry that this stay especially for such an important life...More

Reviewed 5 August 2018 via mobile

I trans 9 months ago with my job & consider myself a hotel pro being as which I’ve stayed in like 12 hotels & this is first neg review because it was so bad roaches, rude, lies customer Serv terrible.

3  Thank Sydney and Bell... C
Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95Responded 9 August 2018

We are so disappointed to hear that you got a bad impression of our hotel during your stay. We work hard to provide affordable, clean, and comfortable rooms and we’re sorry that was not your experience. We wish you the best in your future travels.

Reviewed 26 June 2018 via mobile

Due to an internal flood in our home, we have had to relocate for several months while our house is being repaired. Fortunately, a friend told us about WoodSpring Suites in West Melbourne, Florida, a new hotel that offers extended stay. Being here has been...More

Thank msfha
Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95Responded 27 June 2018

Thank you for the great review of our hotel and staff. The WoodSpring Suites team is so glad to hear you are enjoying your stay with us and our clean, comfortable, affordable rooms. We're glad we could be here for you during a very difficult...More

Reviewed 9 June 2018 via mobile

Every thing is great but the Manager Jeff is very rude to everyone! My room rate was higher at check in than my reservation rate. I heard him argueing with other guest like myself at rates not being honored as advertised. Can't talk to this...More

1  Thank FritzPixs
Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95Responded 12 June 2018

I'm so sorry to hear that you did not enjoy our usual friendly, helpful service from the entire staff. We are so sorry we disappointed you.

Reviewed 6 May 2018

This hotel is brand new, and that is really positive because everything works in a proper way. The rooms are well equipped. Not a great service, but that is a different kind of hotel, and I prefer to save money in service but have a...More

2  Thank TravelEagleSarasota
Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95Responded 8 May 2018

Thank you for the great review of our hotel. The WoodSpring Suites team is delighted to hear you enjoyed your stay with us and our clean, affordable rooms and felt that you got a good value for your money. Thank you for choosing WoodSpring Suites...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room types
Suites, Kitchenette
Hotel class
Room types
Suites, Kitchenette
Number of rooms
121
Price range
US$ 65 - US$ 122 (Based on Average Rates for a Standard Room)
Location
United States > Florida > Brevard County > West Melbourne
Hotel class
Room types
Suites, Kitchenette
Number of rooms
121
Price range
US$ 65 - US$ 122 (Based on Average Rates for a Standard Room)
Location
United States > Florida > Brevard County > West Melbourne
Questions & Answers
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Room Tips
"Stay away!!!!"
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"Hopefully they will improve and do not stay on 1st floor."
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