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WoodSpring Suites West Melbourne I-95

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
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Value
Property amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Room features
Suites
Kitchenette
Air Conditioning
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Business
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Reviews & more
16Reviews
27Photos
0Q+A
3Room tips
Traveller rating
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Show reviews that mention
I just need an inexpensive place to stay for the night so I didnt have to drive 2.5 hours home and I got this place on hotels.com. The pluses to this place is that it is an interior corridor hotel, lots of safeguards in place, wood floors no carpet, and it was really clean. Also
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Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95
Responded 4 weeks ago
Thank you for this helpful review. We really appreciate hearing how we are coming across and we will use your feedback to help make improvements. We look forward to welcoming you back again!
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+2
Checked-In with Brittany around 5pm, went to assigned room missing bed cover, sheets, phone had no tone, bathroom was not cleaned, trash can on counter-top, missing shower curtain, one used toilet paper, went back to front desk and informed Brittany room was not ready for guests,
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Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95
Responded 8 Nov 2018
Thank you for sharing your comments. I'm so sorry to hear about your overnight experience. I truly hope your next lodging experience is a pleasant one for you.
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The pros:
The room was cozy and good for an extended stay as it had a small but functional kitchen area, complete with a microwave, sink, large fridge and dual burner stove top. The rooms were also very clean - no issues there. The hotel is situated right beside a Waffle House a
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Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95
Responded 3 Oct 2018
Thank you for your comments. We appreciate hearing what you liked and what you wished for and we will use this feedback to help us improve. We are terribly sorry to hear that our hotel did not live up to your expectations especially from a service point of view during your visit. We pride ourselves in delivering excellent service and super clean rooms so we were unhappy to hear that this was not your experience. We are so sorry we disappointed you and wish you well in your future travels.
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Currently in a room here and you can hear absolutely everything!!! They never have enough wash cloths to exchange, they complain if you want to exchange your brown blanket on the bed ("that shouldn't get dirty" is what I was told by front desk agent), all employees I have interac
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Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95
Responded 24 Sep 2018
I'm so sorry to hear that you had a disappointing stay and such negative experiences during your stay with us. We strive to provide a great place at a great price. Thank you for your feedback so we can address these issues and best wishes in your future travels.
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One of the worst extended stay hotel, wish never been here. First of all the room with a kitchen have not any basic kitchenware, spoon, fork, knife, pot, dishes....nothing at all. What's the point to book a room with kitchen and have no tools available to prepare your food?? At t
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Response from Julia R, Guest Relations at WoodSpring Suites West Melbourne I-95
Responded 20 Sep 2018
I'm so sorry our hotel did not meet your expectations. We do specialize in extended stays and have many happy guests who enjoy our accommodations, esp. the ability to choose only the amenities they want and need. We would love to welcome you back if you ever have extended stay needs or travels in the future.
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Previous
Album Categories
All photosTravellerRoom & Suite
no sheets
used toilet no shower courtains
phone - not working
Previous
"Don't go !!! Terrible service"
"Stay away!!!!"
"Hopefully they will improve and do not stay on 1st floor."
PRICE RANGE
US$ 64 - US$ 159 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaWest Melbourne
NUMBER OF ROOMS
121
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