We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts

Save
Share
500 Burton Dr, Tavernier, Key Largo, FL 33070
14 people are viewing this hotel
Lock in the lowest price from these sites
Travelocity$177
Hotels.com$177
Expedia.com$177
Priceline$191
Traveluro$251
Destinia.com$259
View all 17 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1803)
360
Panoramas (5)
Room & Suite (937)

About

#3 of 3 hotels in Tavernier
Location
Cleanliness
Service
Value
Ocean Pointe Suites at Key Largo is the perfect place to get away from it all and enjoy some rest and relaxation. Our condo rentals overlook the beautiful Atlantic Ocean, and our private 60-acre oceanfront sanctuary is the perfect place to unwind.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Wifi
Pool
Bar / lounge
Snorkelling
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Parking
Paid wifi
Pool / beach towels
Outdoor pool
Fence around pool
Restaurant
Poolside bar
Fishing
BBQ facilities
Non-smoking hotel
Outdoor furniture
Picnic area
Sun loungers / beach chairs
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
Show more
Room features
Air conditioning
Private beach
Additional bathroom
Private balcony
Seating area
Kitchenette
Dishwasher
Flatscreen TV
Sofa
Iron
Microwave
Refrigerator
Kitchenware
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English
2816Reviews89Q+A100Room tips
Traveller rating
  • 882
  • 853
  • 497
  • 315
  • 269
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Lys wrote a review 3 Sep
1 contribution1 helpful vote
+1
Perfect for a family getaway!! We stayed in unit 3212, Elizabeth and David Finch were the best hosts you could ask for. Not only did they let us check in early but they let us check out late. Even better, the condo was spotless. I’ve never stayed anywhere including a hotel that has been so tidy, no hairs or random dirt. We were very impressed. The unit was directly across the pool which was very convenient. The pool area was also fantastic- the water was warm, plenty of chairs, clean, great music playing at all times, and even a snack bar with ice cream for the kids and cocktails for the adults. We thought Ocean Pointe was a great location as we have our favorite spots in both key largo and Islamorada and it served as a nicer middle ground. We’ve stayed at all different level resorts and we were incredibly pleased with our experience here!
Read more
Date of stay: August 2022Trip type: Travelled with family
Room Tip: It helps to stay in building 3 with us right across from the pool.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Lynette and L wrote a review Aug 2022
11 contributions12 helpful votes
We have been trying to get dock master for 2 days! Came to the hotel to check in and they were rude and unhelpful. We have a room but no place for the boat because they will not assist! We called the property. They refuse to give us the useful number for the dock master. So we are stuck in keys w a boat.
Read more
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Chrissy P wrote a review Aug 2022
1 contribution
I’ll start out by saying the room was nice and clean, the grounds were nice, and most of the staff were friendly. Theirs plenty of things to do and places to eat at in the area. At the bar, my credit card was overcharged and the manager Adrian did nothing to fix this. He lied and told me he would get back to me and days later I tried contacting him again with no response back. It could have been a mistake or intentional- I would suggest taking pictures of your receipts as they obviously do not care. Upon checkout, the clerk was rude and had a complete attitude that she had to get up to check us out and just stared at us instead of saying a word. This place obviously needs some work on their customer service skills.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Diver wrote a review Aug 2022
1 contribution
We stay at Ocean Pointe Suites, but we don’t stay at the condos that are managed by Provident Hotel & Resort. They have the worst track record when it comes to customer service, and cleanliness. We stay in Condo’s 2307 and 3212 owned by David and Elizabeth Finch. They are very kind caring compassionate people. Their condos are managed by Sean and Denise of Oasis Vacation Rental’s. They are a top notch company and very personable and readily available. These condo’s have everything you will want or need to have the best vacation. Between the Owners and Oasis Vacation Rental they truly want their tenants to have the best time possible. These condo’s are comfortable, clean, and relaxing.
Read more
Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Erwin Z wrote a review Aug 2022
1 contribution
My family and friends had a great stay in this past weekend. Great ocean view, a local beach, and a sea water pool with a bar and jacuzzi. You have a local grocery store, restaurants, and even a movie theater within a 10 minute or less drive. What more can you ask for?
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Cathy B wrote a review Aug 2022
12 contributions1 helpful vote
This place is disgusting and smells like cat urine! The pictures and description are very deceiving! We checked in and left after 30 minutes of being there. Thank God our travel agent got us out of there!
Read more
Date of stay: January 2022
Value
Rooms
Room Tip: Go somewhere else unless you dont mind filth!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Luis S wrote a review Jul 2022
Miami, Florida9 contributions5 helpful votes
Security !!!! The older female security guard with the short haircut at the guardhouse needs to instructions on customer service . She was horrible !!! I was explaining to her that I needed to unload my bags and leave my pregnant wife in the front and she refused ti allow me . I am talking about a empty parking lot away from the handicap area . She yelled and called the police , the cop was understanding and that’s where it ends . I will never return to this place .. Btw you be able to sleep at night , the walls are thin as paper .
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Bigdoll wrote a review Jul 2022
Scotland, United Kingdom133 contributions121 helpful votes
+1
We stayed in 5415 at Ocean Pointe recently for a week’s vacation in the Keys. We paid extra for an ocean view condo as they looked beautiful from the photos on booking.com. Boy were we disappointed. The condo was comfortable but extremely “tired” and in need of a revamp. The breakfast bar chairs were badly stained, the patio blinds broken and a broken chair on the tiny balcony. There was an area on the kitchen ceiling where the plaster and paint had fallen off. The room safe did not work initially. Maintenance came and got it working but it worked on and off during our stay. The worst thing we noticed was the shower curtain in the master bedroom en-suite was ripped and had a bloodstain on it! Gross! We complained and it was replaced with a new shower curtain. We also complained about the broken balcony chair but it was never repaired or replaced. The condo looked nothing like any of the photos shown for the ocean view rooms at Ocean Pointe. Very disappointing. On the plus side the grounds and pool area at the resort were nice as was the bar and pier. However, it was not worth the money we paid as there appeared to be plenty other nicer places to stay nearby.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Morten L wrote a review Jul 2022
Lugano, Switzerland1 contribution
We have just returned from a stay at OPS. When we arrived at the apartment 4410 and 4414 we immediately found, that the cleaning was poor. The floor was sticky, the cupboards were greasy and everything was just dirty. Walking around in the apartment in 10 min. gave dirty feet instantly. It was SO gross. We told it to the front desk responsible, and she was NOT helpful. She looked at us, as if we interrupted her sleep, and had no intention of helping us. We were promised a cleaning, but it could not be before the next day at 9 o’clock. At 9 nothing happened, and we had an appointment so we could not stay and wait. When we returned we could see that different items had been moved around, but the cleaning was not done. There was a sticky spot on the floor in the walking path, and it was still present. We told the front desk about our concerns and asked for the management. They were not available until the next day….. We were called the next morning, that two managers were on their way to our apartment, to see the things we had experienced. After 30 minutes they had still not arrived, and it took - in a slow pace - 5 minutes to walk from the office to the apartment (we had done it a couple of times). We were about to leave for an appointment, when they stood outside the door. The could see the issues and agreed with us. They promised to solve the issue some way and would return to us later. Only the next day, they told us that we could be moved to another apartment. But being the 3rd day of our stay - and we were leaving on the 4th - we told them, that it would be even more inconvenient and that we preferred another solution. Maybe a deduction in the fee that we had paid for the apartments. The next day they told us that we would be credited the cleaning fee of 75$. After several days and messages to the sales team, we have still not received anything, and frankly I don’t expect anything to happen. SO - DON’T GO THERE!! It is not worth the money nor the troubles. GO further down towards Key West. There is a lot of other opportunities and the islands are more beautiful.
Read more
Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Jo Ann K wrote a review Jul 2022
Oldsmar, Florida5 contributions
+1
My family stayed 3 nights in the Two bedroom ocean view suite. The website describes it as having a King bed and 2 twins which is why we booked that room. I have teens who prefer not to share a bed. That’s not the room they gave us and told us they couldn’t put us in another room with twin beds because they were full. I asked to speak to a manager and was told someone would contact me, but that never happened. The tile floors were filthy. My daughter’s white socks were black after walking around in the room. The edges of the floors were black. There was a wad of blonde hair stuck to the shower wall. None of us have blonde hair. They don’t clean the rooms during your visit, but state if you need fresh towels you can call and they will bring you some. We called 3 different times and never received any clean towels and finally had to go get them ourselves. When it came time to check out I called the front desk 3 different times and let it ring for several minutes and no one ever answered the phone. Definitely not worth the price.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Darlene Romero, Guest Services / Front Office at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts
Responded 24 Jul 2022
Dear Jo Ann, Thank you for your review. We are sorry to learn that your recent visit with us was not up to the standards we always strive for. We would greatly appreciate if you could contact us to discuss your experience further and so that we can be provided with the unit number. Warm Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
$187 - $381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ocean pointe suites at key largo hotel tavernier, ocean pointe hotel, ocean pointe tavernier, ocean pointe suites key largo, ocean pointe key largo
LOCATION
United StatesFloridaFlorida KeysKey LargoTavernier
NUMBER OF ROOMS
150
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts
Which popular attractions are close to Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Nearby attractions include Old Road Gallery (6.4 km), African Queen Canal Cruise (7.3 km), and Florida Keys Wild Bird Rehabilitation Center (1.4 km).
What are some of the property amenities at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Yes, free parking is available to guests.
What are some restaurants close to Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Conveniently located restaurants include Blond Giraffe Key Lime Pie Factory, Harriette's Restaurant, and What The Fish Rolls & More.
Are there opportunities to exercise at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts have any great views?
Yes, guests often enjoy the harbour view available here.
Is Ocean Pointe Suites at Key Largo by Provident Hotels & Resorts accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.