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Extended Stay America - Tampa - Airport - N. West Shore Blvd.

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Traveller (65)
Room & Suite (36)
Dining (6)
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Overview
  • Excellent21%
  • Very good27%
  • Average16%
  • Poor12%
  • Terrible24%
Travellers talk about
“wrapped muffins”(2 reviews)
“pullout bed”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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All reviewsgentleman's clubwrapped muffinspullout bedfull size refrigeratorthe ritzsmall kitcheninternational malllaundry roomworked fineolive gardenoatmealfree breakfast iswould stay againwestshore malllocation is greatchecking inlate check
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1 - 5 of 185 reviews
Reviewed 2 days ago via mobile

Booked this hotel 3months early and paid at the time of booking. When we arrived they had given our room away so we were left with no room. We asked for a receipt and they claimed they could not give us one because we booked...More

Thank Lorissa F
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded yesterday

Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. If...More

Reviewed 6 days ago via mobile

Front desk staff very helpful and went on and beyond to accommodate family and items needed. Rooms very clean smelling good and great lovely manager Francis make us feel at home. Pool kids love it and very nice I would highly recommend.More

Thank Luis4454
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 6 days ago

Thank you for staying at Extended Stay America. We are delighted to read you loved your well-appointed room and our excellent service. We will be sure to share your compliments with our team, especially Francis. We appreciate you recommending us and look forward to welcoming...More

Reviewed 1 week ago via mobile

This is one of the worst experience I’ve ever had in a hotel. The first room , It was obvious it was not clean because the bed wasn’t made. Disgusting The second room , was occupied. The third room was decent, but was occupied with...More

Thank Marsha R
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 1 week ago

Marsha, thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your...More

Reviewed 2 weeks ago

I opted for the one bedroom Executive Suite once we arrived we were asked if you wanted any silverware or pots and pans in the room with this is an Extended Stay should automatically be with them and then the bedroom was comfortable but the...More

Review collected in partnership with Extended Stay
Thank Zahid C
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 2 weeks ago

Zahid, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

Reviewed 2 weeks ago via mobile

I would never consider coming back here. Ever. I usually read reviews before I make my final decision, but I failed to do so this time. This place seems to be nasty, and my mind would not allow my feet to touch anything without shoes...More

Thank Vertrice J
Response from 00esa, Manager at Extended Stay America - Tampa - Airport - N. West Shore Blvd.Responded 2 weeks ago

Vertrice, we offer our sincere apologies for the odor and cleanliness issues you encountered while being here. We are concerned about your experience and have immediately brought this to the attention of our housekeeping department. Please be assured that remedial steps are underway to ensure...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Multilingual Staff
Shuttle Bus Service
Airport Transportation
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 106 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (36)
Dining (6)
Pool & Beach (3)
Questions & Answers
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Amy H
30 November 2017|
Answer
Response from digetydog2004 | Reviewed this property |
I am noot sure of the shuttle hours. As for long term parking, I'm not sure of that either. I can tell you I saw several vehicles being towed away because they didn't display one of their parking permits.
0
Votes
darev1
16 November 2017|
Answer
Response from digetydog2004 | Reviewed this property |
Yes, the airport shuttle is free.
0
Votes
Room Tips
"Stay somewhere else"
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"avoid this hotel"
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"Chose another property"
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"If you want the free shuttle bus you have to arrive before midnight Don't bother to try and call..."
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