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The Westshore Grand, A Tribute Portfolio Hotel, Tampa

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#35 of 162 Hotels in Tampa
GreenLeadersBronze level
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The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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1,414 Reviews from our TripAdvisor Community

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There are newer reviews for The Westshore Grand, A Tribute Portfolio Hotel, Tampa
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Showing 1,347: English reviews
Reviewed 28 February 2015

wow where did you find kim she is a star on the customer service horizon . excellent stay because of her service and empathy. room was great bed too. but you should give a raise thanks kim. when i come back in may . i will stay with this hotel great staff.

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Helpful?
1Thank J C
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

JC, Thanks for your star review of our great team member Kim! She is a star and we are happy to have her on our team! We look forward to seeing you on your trip in May. -Michelle M

Madison, WI
Reviewed 27 February 2015

I stayed there in January of '15. The stay was OK. The lobby isn't very grand and some of the public facilities are starting to show their age. The pool is small and uninspiring, plus no hot tub. The bed was very comfortable but the limited selection of cable channels meant I couldn't watch the Australian Open. I wanted to...

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3Thank montognese
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

We appreciate your feedback of your time with us in January. We are truly sorry for the inconvenience you encountered with regards to the billing concern your described. We trust that upon contact, the accounting team took corrective action. Hope you got a good nights rest while you were with us on our comfortable beds! -Michelle M

Reviewed 27 February 2015

Kim & Jess helped my friend and I checked in. I have a weird request each time I stay at a hotel and they were more than willing to accommodate it. Will definitely be staying here again the next time I come to Tampa.

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Thank Spespespencer
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Spencer, Great to hear Kim and Jess were able to accommodate your request at check in. They are preparing for your next visit! -Michelle M

Lowell, Massachusetts
Reviewed 26 February 2015

I have never had a better experience with a hotel staff, they were the best I have en counted on any of my trips, every time I stepped off the elevator I was greeted with a smile and a hello.. The shuttle service was also very efficient and the driver was terrific. There was a business section for the guests...

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Thank chick2015
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Kevin, I am elated to hear about your experience with us at the InterContinental Tampa! Thank you for your positive feedback with regards to the friendly staff, efficient shuttle service and Illy's Café. Your recommendation is such a great compliment. Hope to see you next time your travel plans bring you back to Tampa. -Michelle M

London, United Kingdom
Reviewed 25 February 2015

Visiting Tampa on business nearly on a monthly basis and always staying at the Intercontinental Tampa. Very comfortable rooms and nice roof top pool. Reception staff always friendly,welcoming and professional. Conveniently located next to Westshore Mall and short drive from International Plaza too. Great breakfast at Shula's too.

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Thank Gonçalo C
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Goncalo, Your four star review of the InterContinental Tampa is greatly appreciated. Thank you for continuing to stay with us month after month. I am happy to hear we can keep you coming back with our friendly staff, comfortable rooms, convenient location, and great breakfast in Shula's. See you next time! -Michelle M

Rochester, Minnesota
Reviewed 24 February 2015

Prior to booking the InterCon, I read others' reviews on Trip Advisor and should have listened more. I was just so anxious to try a grand InterCon. Unfortunately, that hopeful experience was not our case during our stay from 02/20 - 02/23. Now, we are in Orlando staying at Crowne Plaza - Universal and having a better experience already. CONS:...

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2Thank Jillian852
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Jillian, Thank you for taking time to review our property about your recent stay. It is really disappointing to read that you did not enjoy your time with us. It is great to know that you were able to enjoy our prime location. We certainly appreciate you and your husbands loyalty to IHG and hope that everything goes well for...

Sarasota
Reviewed 22 February 2015

We often stay at the InterContinental Hotel Tampa. If you can get your arms around the fact that it is a pretty atypical InterContinental property you'll probably really enjoy your stay. We live in Sarasota and often have a really early flight or arrive late into TPA and it's just easier to stay by the airport. Like many properties in...

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Helpful?
Thank Perry J
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Perry, The best compliment we can ask for is your loyalty. It is great to read that you will return to the InterContinental Tampa for future early/late airport accommodations. Thank you for your compliments of our "high value property" based on our location and great beds and service. I hope next time you are here you can enjoy the rooftop...

Columbia, South Carolina
Reviewed 22 February 2015

My husband and I stayed here at the recommendation of our travel agent for one night. We were leaving for a cruise the next day. The staff was very friendly and the hotel was clean. We enjoyed our stay and will plan to stay here again if we are ever in the Tampa area. We ordered room service for breakfast...

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Thank me514
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Thanks so much for your five star review of your stay at the InterContinental Tampa. I am so happy the front desk was friendly and the breakfast through room service was great. Hope you had fun on your cruise! -Michelle M

dublin
Reviewed 21 February 2015

We stayed for 2 nights over valentines weekend. I would initially stay the impression of the hotel is one of business with lots of suites walking around. We were able to check in very early which was a great advantage and the room was lovely with very tasteful decor and comfy beds. The hotel is in a great location with...

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Helpful?
Thank harryandbill
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

Harry & Bill, Your positive comments about your recent stay at the InterContinental Tampa are greatly appreciated. I am so happy that you were able to enjoy our great location and lovely rooms. I am happy to hear you enjoyed your meal through room service. Looking forward to your next visit! -Michelle M

Centerville, Georgia
Reviewed 20 February 2015

We stayed here for a vacation and it was one issue after another after another. The manager "attempted" to fix the issues but finally said "I don't know what to do". The rooms are noisy and the remotes didn't work. For what we were paying, it was NOT worth it! We even have Ambassador status and they did NOTHING to...

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3Thank ABroner
Michelle M, Front Office Manager at The Westshore Grand, A Tribute Portfolio Hotel, Tampa, responded to this review

We appreciate your time to give feedback about your recent stay. It is disheartening to read that your stay was less than enjoyable and that we were not able to take care of your requests, especially as an Ambassador. We are truly sorry. Thank you for your loyalty to the brand. -Michelle M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Shula's Steak House
Shula's Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, The Westshore Grand, A Tribute Portfolio Hotel, Tampa is just minutes from the airport, within walking distance to shopping and centrally located to all area attractions including Busch Gardens, Raymond James Stadium, the Florida Aquarium, the St Pete Times Forum and the beautiful gulf coast beaches. Here is where excellence truly is the standard. The hotel features a rooftop swimming pool with spectacular views of Tampa Bay, complimentary Internet access, a fully-equipped fitness centre, 24-hour in-room dining, 'In the Know' Concierge services and the award winning Shula's Steak House. ... more   less 

Additional Information about The Westshore Grand, A Tribute Portfolio Hotel, Tampa

Address: 4860 West Kennedy Boulevard, Tampa, FL 33609 (Formerly InterContinental Hotel Tampa)
Region: United States > Florida > Tampa
Price Range: ₹ 8,380 - ₹ 21,016 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westshore Grand, A Tribute Portfolio Hotel, Tampa 4*
Number of rooms: 323
Reservation Options:
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Also Known As:
Intercontinental Tampa
Hotel Style:
#6 Luxury Hotel in Tampa
#15 Green Hotel in Tampa
#34 Romantic Hotel in Tampa
#41 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and other travellers.
17 questions
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Questions? Get answers from The Westshore Grand, A Tribute Portfolio Hotel, Tampa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the elevators like ours is recommended”
 of 5 bubbles floridanuptials, 20 Mar 2017 | Read review
“Smile and ask for a nice room. The staff will try to help.”
 of 5 bubbles newadventure53, 20 Mar 2017 | Read review
“The pool is on the 9th floor”
 of 5 bubbles , 17 Mar 2017 | Read review
“Avoid rooms near the central bank of lifts (elevators for US!!!)”
 of 5 bubbles peterw373, 17 Mar 2017 | Read review
“Room views can be of an office complex, might ask what the room overlooks.”
  • Former minibar, now employed as cramped and inefficient fridge.
  • Open curtains, greet man at his office.
  • Bathtub - great water pressure and temperature.
  • Entryway into the room
  • Closet with robe - comfortable and clean
  • Toilet - very clean.
 of 5 bubbles bzkarasek, 8 Mar 2017 | Read review
5 of 5