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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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DoubleTree by Hilton Hotel Tampa Airport - Westshore
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547 Reviews from our TripAdvisor Community

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Showing 537: English reviews
Reviewed 4 days ago NEWvia mobile

2nd stay and dirty, hairy sheets both times! Each housekeeping mgr confirmed that the sheets had NEVER been changed! Front desk Mgr very nonchalant and refused to comp room! Avoid at ALL costs!!! This is unacceptable, unsanitary, and gross! Not a good representation of the Hilton brand at all. Opt for the Bayshore location if you choose this brand.

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Helpful?
Thank travelerfan2012
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Your review is surprising to us as this not typical of the standards of housekeeping we keep. Our management team takes this feedback very seriously and will investigate further. We thank you for sharing your concerns and hope you will reconsider and give our property another chance to win you over.

Minneapolis, United States
Reviewed 4 days ago NEW

Hotel was not kept up well, room fell short of expectations, dirty, old. Staff that checked us in had an attitude. Was not impressed with this hotel - travel a lot for business where hospitality made up for the less than appealing rooms, etc. Very unfortunate experience.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rachelej2017
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Your review is deeply concerning to us as this not the impression, nor the experience we want our valued guests to have. Management will review your comments with our team to ensure we are achieving our high standards of service. We appreciate your feedback and hope you will give us another opportunity to provide you with a more satisfying stay.

Miami
Reviewed 5 days ago NEW

The most noticeable thing is how friendly everyone is - from the parking valet to the front desk, the restaurant, housekeeping and maintenance. Everyone says hello and seemed glad I was there. That said, the hotel is not especially modern or stylish, but what I care most about is a comfortable bed, and it was. I ate in the restaurant...

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Helpful?
Thank SteveSto
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We couldn't be happier to know that our service exceeded your expectations in every way. Our team will be thrilled to know you appreciated their professionalism. Thank you so much for sharing your positive experience with us. It would be our pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore.

Venice, Florida
Reviewed 5 days ago NEW

The rooms were nice, but traffic noise all night kept us awake. Do not take a room in the Tower facing the street. Staff were friendly. Restaurant is pub food with TV's. Good food. Good value for stay, park and fly.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank VeniceGord
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

While we were happy to read that you enjoyed our on-site sports pub, great value, and courteous staff, we do regret your rest was disturbed. We wish we had known of this while on-site so we could have assisted any way to ensure your comfort. Thank you for the feedback, we hope you'll give us another chance to welcome you...

Clemson, South Carolina
Reviewed 5 days ago NEW

We were in the area for the College Football Championship game and chose this hotel because of proximity to everything and the Hilton brand. The staff at the hotel was so friendly and easy to talk to - work with. The breakfast is wonderful! Too pricey if not included with room, though. There is a shuttle 24 hours that makes...

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Helpful?
Thank Maria V
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for choosing the DoubleTree by Hilton Hotel Tampa Airport – Westshore for your college game day visit. It was wonderful to read you found our staff helpful and our complimentary shuttle service as an added perk. We're delighted you enjoyed your stay and look forward to seeing you again the next time your travels bring you to Tampa.

Gettysburg, Pennsylvania
Reviewed 1 week ago

Did overnight before music cruise. Staff was excellent especially CK. Good breakfast buffet. Half price for Hilton honor members. Shuttle for 2. Mike radius. Makes it easy to run errands. Will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Denise E
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you, Denise, for sharing your five-star review. It made us happy to read that all your expectations were met during your visit and that you would return when in the area. We enjoyed having you here as our guest and look forward to welcoming you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore!

Greenville, South Carolina
Reviewed 1 week ago

Great service during full and busy weekend - staff and facilities great (wonderful breakfast and fun sports bar). Good location for any game at Raymond James or to be close to airport. Seemingly older facility, but rooms updated and clean. Plenty of parking and access to parking lots. Great, famous steakhouse adjacent. Uber can take you anywhere if you need...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 645jackr
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We couldn't be happier to read that you enjoyed your stay for your visit to see the big game! It certainly sounds like everything worked out perfectly from our prime location to our guest services. Thank you for sharing your experience, we hope to see you again soon at the DoubleTree by Hilton Hotel Tampa Airport – Westshore!

Elkmont, Alabama
Reviewed 1 week ago via mobile

We were down for the championship game and stayed here for a couple days. We checked in and were greeted warmly. The open area was clean and nice. Upon checking in the room the bathrooms were clean and the beds were in great shape. The pillows were nice. We had breakfast downstairs in the restaurant. The food was a buffet...

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Helpful?
Thank lhleggtowner
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

It was a pleasure to welcome you for your visit to see the big game! We are pleased you enjoyed your stay and found our staff welcoming. We are grateful you have shared your feedback and hope you will think of us at the DoubleTree by Hilton Hotel Tampa Airport – Westshore the next time you visit the area.

Ocean City, Maryland
Reviewed 1 week ago via mobile

Doubletree Hotel, a member of the Hilton family, is a full service hotel on Cypress in Tampa. Service at check in was quite good, thanks to Patricia. The hotel and room are clean and comfortable. The Concierge Floor is lacking though as only water is available. No sodas or juices. Parking is an issue, as well; all ground parking was...

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Helpful?
Thank Sue A
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you, Sue, for sharing the aspects of your stay that you enjoyed and feedback on the areas that were less favorable. Our management team values guest feedback as it allows us to see what may need our extra attention to enhance our customer experience. It's our hope that you will join us again so that we may win you...

Baton Rouge, Louisiana
Reviewed 1 week ago

We stayed here for 3 nights over the weekend on the National Championship Game weekend. I can't give it more than 3 stars since the property is so dated. I'm not sure when it was built, but it had to be several decades ago. Make sure you request an interior room that faces the pool if you don't want to...

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Helpful?
Thank latraveler393
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

While we were pleased our staff's service left you with a positive impression, we wish that our guest room did the same. We find the feedback we receive from our guests to be helpful as it allows us the opportunity to see how we can improve the experience for our future guests. Thank you, and we do hope to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 West Cypress Street, Tampa, FL 33607
Region: United States > Florida > Tampa
Price Range: ₹ 10,309 - ₹ 21,779 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, HotelsforEveryone, TripOnline SA, Priceline, Travelocity and Hotels.com so you can book your DoubleTree by Hilton Hotel Tampa Airport - Westshore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room that does not face the interstate.”
 of 5 bubbles latraveler393, 11 Jan 2017 | Read review
“End of the hall near emergency stairs.”
 of 5 bubbles Migdareyes, 28 Dec 2016 | Read review
“The 2nd and 5th floors are HHonor floors. I prefer a view of the swimming pool rather than the parking lot.”
 of 5 bubbles 88cat88, 10 Nov 2016 | Read review
“Ask for a room not on the side near the highway!”
 of 5 bubbles jpgarvin, 7 Nov 2016 | Read review
“Find another hotel that has maid service”
 of 5 bubbles ChrisKatia, 27 Oct 2016 | Read review
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