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Extended Stay America - Tampa - Airport - Spruce Street

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Extended Stay America - Tampa - Airport - Spruce Street
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87 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Start your review of Extended Stay America - Tampa - Airport - Spruce Street
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Hendersonville, North Carolina
Reviewed yesterday NEW

I would never stay at this location again. We flew to Florida to see a sick relative and did not get much sleep. If only I had know this was more than we would get at this "facility". We checked in after searching for a staff member. We were shown what was to be the breakfast table (a small food...

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Helpful?
Thank fyre1782
Phoenix, Arizona
Reviewed 1 week ago

On Friday February 17 2017 we arrived from Phoenix AZ to Tampa Airport. We had reserved a car at airport and drove to our hotel. Arriving around 11:00 pm. Online the morning of 2/17/2014 confirmed our reservation along with our arrival time, (when reservation was made arrival time was given) We had made reservations on line with Southwest Reservations four...

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Helpful?
1Thank gini d
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Thank you for staying with us and sharing your review. We are terribly sorry about the issues you experienced with your reservation. Your experience is not indicative of the service we train our associates to provide. I have shared your concerns with my entire team as we take your comments seriously, and our training will be revisited to ensure this...

Plano, Texas
Reviewed 3 weeks ago

I picked this hotel because of location and price. Staff was very friendly, but there are some things that bothered me... 1. toilet was not clean. 2. flush was not working well - i had to flush 3 times to clean the toilet 3. there was a puddle of water in the fridge 4. the "continuous fan" button was not...

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Helpful?
Thank adybor
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Thank you for your constructive feedback. We sincerely apologize for the maintenance issues in your suite. We have a duty to follow the processes in place to ensure each guest suite is well maintained, so we regret falling short. We are meeting with staff members to discuss your review and reiterate the importance of impeccable customer service and attention to...

Reviewed 4 weeks ago

Have stayed at numerous extended stays before being a military family, but this one is beyond disgusting and let's the reputation of extended stay down massively. The first room looked unclean as soon as we walked in and smelled moldy. The pillows have no pillow protectors and we're yellow and stained. We changed rooms only to have the same experience....

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Helpful?
1Thank diane p
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Diane, This is not the type of experience we want our guests to have when staying with us. We appreciate the information on how we can improve for our future guests, and for your next visit. We are sorry we did not meet your expectations, nor ours, and will work hard to correct the issues quickly. Thank you for your...

Portland, Maine
Reviewed 4 weeks ago

This hotel is always clean and comfortable. The staff is warm and welcoming. They bend over backwards to make sure your stay is pleasant. Ever since The newer manager "Toni " has taken over the hotel has gotten even better. She is right out there at the front desk talking to guests and listening to their needs. This is an...

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Helpful?
Thank Baxter B
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Baxter, we are thrilled you chose Extended Stay America - Tampa - Airport - Spruce Street again to be your home away from home. We believe our reasonable rates and excellent hospitality are just a few of the things which provide a positive experience for all of our guests, and we are glad you agree. Thank you for an awesome...

Reviewed 19 February 2017 via mobile

It's odd that for an extended stay hotel, you have not one piece of silverware or one cup in the cupboard. You have to ask for things at the front desk! Not very convenient! I had to ask for coffeemaker, too. If you see pics with toasters and coffee makers on the website, it is staged! Refrigerator was rusty and...

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Helpful?
Thank Ramblin' A
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Thank you for letting us know about the rudeness of one of our staff members. We are concerned with this behavior, and we apologize for this lack of friendly and helpful attitude. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. In...

Reviewed 13 February 2017 via mobile

I and several distributors for a direct sales company enjoyed our stay there! The staff should be highly commended for their warm and friendly hospitality. Cane was also very helpful with our needs be it getting more towels or getting a card key reset. The price is good for groups, however it could be better and lower for non-groups. The...

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Helpful?
Thank Jason R
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Jason, thank you for choosing us and letting us know that you liked the value our hotel offer. We are glad you enjoyed your stay and that you were pleased with your comfortable room. We also appreciate you recognizing Cane for his friendly service, and I will be sure to share your kind words with him personally. Thanks again for...

Washington DC, District of Columbia
Reviewed 1 February 2017

First time staying at ESA which exceeded my low expectation because of the cheap price. There is no airport shuttle but taking Uber only cost a few dollars as it is near the airport. The room was clean with minimum amenities though it has a tiny kitchen and refrigerator/microwave, etc. if one needs to have a longer stay. It was...

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Helpful?
Thank xpen2000
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Thank you for sharing your valuable feedback of your stay. We are pleased you loved our reasonable rates, our convenient location and your spotless room along with the kitchenette. Thanks again, we hope to welcome you back soon for the much better stay. Sincerely, General Manager

Odenton, Maryland
Reviewed 23 January 2017

We first stayed at this ESA property for 4-5 nights in late 2007, and it was a pleasant stay. Thus, we thought we would use it again, given the location and rate, for a visit with and hosting of, the two Grandchildren. This visit’s experience points towards our not returning. Points to note and share, in no particular order, are:...

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Helpful?
Thank reccenav
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

We appreciate your loyalty to our hotel and our brand. We also appreciate the details of your feedback. We strive to provide clean, fresh and well maintained accommodations for our guests. I sincerely apologize for the issues you experienced, and I will certainly take the necessary steps to have the issues corrected. We continuously look for ways to improve and...

Reviewed 14 January 2017 via mobile

I stayed here one night for my connecting fight to Pensacola. The check in process is very easy. Now when i got to my room there was a hole in my bed sheets, and bruised walls. Overall it's a nice hotel but rooms needs more detailing.

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Helpful?
Thank Ashner B
00esa, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review

Ashner, Thank you for your comments. Although you had positive aspects of your visit, I am sorry you left our hotel dissatisfied. Our goal is to provide a clean, comfortable and well maintained hotel with a friendly staff at a good value. Thank you again for staying with us and we hope to welcome you back soon! General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Tampa - Airport - Spruce Street

Address: 4312 W Spruce St, Tampa, FL 33607-4146 (Formerly Extended StayAmerica Tampa - West Shore)
Region: United States > Florida > Tampa
Price Range: ₹ 5,563 - ₹ 10,340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Tampa - Airport - Spruce Street 2.5*
Number of rooms: 104
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Also Known As:
Extended Stay Tampa
Tampa Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Tampa - Airport - Spruce Street staff and other travellers.
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Questions? Get answers from Extended Stay America - Tampa - Airport - Spruce Street staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay Away from this place”
 of 5 bubbles fyre1782, 26 Mar 2017 | Read review
“McAlisters Deli is right behind the hotel. The food is superb and cheap. Tell them Baxter sent you.”
 of 5 bubbles 824baxterb, 22 Feb 2017 | Read review
“Ask for a room in upper floors away from elevators for a quieter room”
 of 5 bubbles xpen2000, 31 Jan 2017 | Read review
“Unfortunately didn't notice any handicap access.”
 of 5 bubbles Michael_E_Mack, 6 Dec 2016 | Read review
“Spend a few extra bucks and go somewhere nice”
 of 5 bubbles amgardner2016, 6 Dec 2016 | Read review
5 of 5