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Hilton Garden Inn Tampa East/Brandon

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#13 of 162 Hotels in Tampa
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Tampa East\/Brandon
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692 Reviews from our TripAdvisor Community

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Showing 681: English reviews
Norway
Reviewed yesterday NEW

We stayed here when on a business trip nearby in January. The hotel was conveniently located. Check in smooth. The room spacious and clean. Bed comfortable. We were very satisfied with our stay and would stay again when visiting the area in the future.

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Helpful?
Thank Kleopetra
Richwood
Reviewed 1 week ago NEWvia mobile

There are not enough wonderful things I can say about the Dining Room at the Hilton Garden. The good, the ambiance, but most of all, the service. John was our morning smile and a great way to start our day. He welcomed us daily and helped make our two week stay feel like we were right at home. 😀

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Helpful?
Thank Susan W
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Susan W, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced due to our restaurant and friendly service. On behalf of our entire team, I thank you for your kind remarks. Please visit...

Washington DC, District of Columbia
Reviewed 1 week ago

Outdated and dark. Needs to be updated, Out of the beaten path. After staying at avion park this was a disappointment. However I am a true blue Hilton honors member. I will definitely stay at he Hampton inn again

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Free2beme1965
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Free2beme1965, I’m sorry that our location and decor were not to your liking. Guest satisfaction is our highest priority and I regret that we left you underwhelmed. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for staying with us and for your loyalty to the Hilton family of hotels. Sincerely, Dannialle Neville...

Jericho, United States
Reviewed 1 week ago

The beds at this hotel are the most comfortable I have ever stayed at. Very nice, clean, and quiet hotel. Was some of the best sleep our family has had when away from home. Will surely stay again on our next trip to Tampa, FL

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Helpful?
Thank Brian J
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Brian J, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Dannialle Neville General Manager

Reviewed 1 week ago

We stayed in a one bedroom suite and it was very clean and comfortable. We used the shuttle to the Hard Rock Cafe which is definitely a plus. Also love the made to order breakfast. We would stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Pamela Blasco S
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Pamela Blasco s, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay. Your review serves as encouragement to our team who strive to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit! Best, Dannialle...

Tampa, United States
Reviewed 1 week ago

Title says it all. Damaged plumbing / bathtub / odor _ / filthy room / @apathetic manager - short rude black girl. Attempted to get Honors credit add 20000 points which was agreed to but never issued. Manager always stated being handled.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert H
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Robert H, Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues you encountered. We will take your comments under consideration as we continually work to improve our guest experience. We value your feedback and have been in contact with you regarding your visit....

Lancaster, Ohio
Reviewed 2 weeks ago via mobile

At first , disappointed that we couldn't get rooms at the Hard Rock for New Year's Eve weekend, we were comped rooms here instead, and I must say it was a pleasant surprise! Interior Lobby area beautiful, clean and inviting. Enjoyed the complimentary coffee station and the delicious cookies. Front desk staff, Tim and Jeff, were friendly, efficient and accommodating...

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Helpful?
Thank Bobbi58
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear Bobbi58, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Dannialle Neville General Manager

Stockholm, Sweden
Reviewed 2 weeks ago via mobile

Stayed here one night with my family. It's nothing fancy but everything you expect from a hotel like this. Check in was swift and the room was spacious and clean. No trouble finding parking. The only problem we had was with the wifi. It kept disconnecting. Very annoying. All in all, ok.

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Helpful?
Thank mrwalker123
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear mrwalker123, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly staff. I'm sorry that you experienced issues with our internet. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. Please...

Deerfield Beach, United States
Reviewed 2 weeks ago

This hotel does not meet Hilton Standard for Garden Inns. We had two rooms and no Housekeeping was performed at neither one. We could not even get fresh towels. TV-Channels are mainly still analog and the hotel needs major upgrades. Breakfast is below average.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 628karlm
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear 628karlm, Thank you for taking the time to write. I regret the level of service you received while staying with us. This is not up to our high standards; please forgive us. I was disappointed to hear that you did not receive housekeeping service. I have already addressed our lapse with the team. Your valuable feedback heightens our awareness...

Euless, United States
Reviewed 3 weeks ago

Misinformation by the hotel desk clerk at check in as to places to eat. The hotel restaurant closing time was 10 PM. Already closed at 9 PM when we arrived. Room was good. House cleaning staff did a great job. Front desk not so much. Their systems were down when I checked out 12/22/16. I was promised an emailed receipt....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 868jonn
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review

Dear 868jonn, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful. I regret the lapses in service that you encountered. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Dannialle Neville General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 

Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Region: United States > Florida > Tampa
Price Range: ₹ 9,489 - ₹ 19,728 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, TripOnline SA, Travelocity, Priceline and Hotels.com so you can book your Hilton Garden Inn Tampa East/Brandon reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton
Hotel Style:
#2 Business Hotel in Tampa
#14 Family Hotel in Tampa
#16 Romantic Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Tampa East/Brandon staff and other travellers.
4 questions
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Kissimmee, Florida
5 months ago
Gulf Breeze, Florida
6 months ago
over a year ago
Gibsons, British Columbia, Canada

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Questions? Get answers from Hilton Garden Inn Tampa East/Brandon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quieter rooms seem to be higher floor, facing the gazebo area (very pretty w/oak trees).”
 of 5 bubbles ID2734, 5 Dec 2016 | Read review
“Shuttle not until 8am. I was told at booking available but did not say after 8am & had to be at Fairgrounds by 8am-Used Uber.”
 of 5 bubbles nancygiles, 27 Nov 2016 | Read review
“Corner suites are quiet and sunny”
 of 5 bubbles johnsZ5420WI, 1 Nov 2016 | Read review
“In a very quiet location, best for vacation and business!”
 of 5 bubbles gordinmalaba, 27 Sep 2016 | Read review
“I stayed on the second floor. was quiet and i slept like a baby. Very comfortable beds too.”
 of 5 bubbles arnitapdx, 25 Sep 2016 | Read review
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