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Sheraton Tampa Riverwalk Hotel

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#59 of 162 Hotels in Tampa
GreenLeadersSilver level
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Sheraton Tampa Riverwalk Hotel
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1,130 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Tampa Riverwalk Hotel
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Showing 1,084: English reviews
Reviewed 19 December 2014

Pros: Service -Employees Joseph and Corey were two employees that standout as some of the best experience I've ever had in all my travels. They work in the bar restaurant area, and ensured all guests were provided exceptional service, and we're welcomed. Nearly all of the other staff that I came across were engaging and wanted to ensure I was...

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Helpful?
Thank onsiteintel
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you for taking the time to share both your compliments and concerns. Your comments are greatly appreciated and have been shared with appropriate managers. I would also like to thank you very much for recognizing Joseph and Corey, they were thrilled when they read your comments. Please allow us the opportunity to serve you again...

Franklin Square, New York
Reviewed 18 December 2014

The hotel was comfortable. We used the sofa bed as they wanted $20/per night for a roll-up bed and we needed 2 beds. There is a pool that was adequate to due abridged laps. The staff is very helpful and friendly. Parking was $18/night, so on Sat, we parked in the street for free. Weekends on the street are usually...

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Helpful?
Thank feenst128
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thanks for your comments. I'm glad you found our hotel “comfortable” and our staff “helpful and friendly!". Your feedback is a guide for us that we take seriously to keep improving our products and service. We look forward to welcoming you back soon. Merry Christmas and Happy Holidays Best, AL

Tallahassee, Florida
Reviewed 17 December 2014

Good location downtown on the river. Appeared to be a good location to view rowing. Not a bad walk to the arena. Meeting room was spacious and comfortable. Catered lunch was good. Front desk staff I dealt with was wonderful! Valet only, no free parking.

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Helpful?
Thank Eric S
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Eric, Thank you so much for your review. I am so glad that you enjoyed the services and location of our hotel. We look forward to seeing you soon AL M. ALSALEH HOTEL NIGHT MANAGER

NY
Reviewed 14 December 2014

We have stayed twice at the Sheraton Tampa Riverwalk Hotel at 200 North Ashley Drive in Tampa; each time before and or after a cruise. Should we return to Tampa the Sheraton Riverwalk Hotel is the hotel of our choice. The hotel should be listed as a five star hotel due to the warmth of the front desk staff and...

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2Thank Hei1980
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for your 5 stars comments and for taking the time to share your recent experience with us. Your words are very much appreciated as well as your gracious 5/5 rating. We are thrilled to hear that you enjoyed your stay with us and you found our team helpful!! We hope that you...

Dallas, Texas
Reviewed 11 December 2014

The Sheraton Tampa Riverwalk is a great SPG property. The staff really does their best to accommodate all guest. The rooms are quite roomy and the restaurant provides excellent food if you don't feel like leaving the hotel. The gym is also a great feature of this hotel, as it provides your standard equipment plus additional things to help you...

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1Thank TheOneSixEight
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking the time to share the exceptional experience you had here at The Sheraton! I'm happy that our staff took a great care of you and you found the rooms “quite roomy” and the food at our restaurant “excellent”! We look forward to the privilege to welcoming you back to Sheraton Tampa Riverwalk in the near future....

Charleston, South Carolina
Reviewed 9 December 2014

I originally had a reservation at the Marriott which i regret not keeping. This hotel could learn a thing or two about customer service. People were just plain rude and not helpful. The room was fine so ill credit housekeeping for that. The view is nothing to write home about especially since they are doing construction at this time. Their...

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Helpful?
Thank 290Britt789
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you very much for sharing your experience with us on TripAdvisor. We apologize that your recent stay with us was not up to your expectations. I just want to assure you that your concerns have been addressed with appropriate managers and thanks to your feedback we are able to make the necessary corrections. I hope that you will give...

Newcastle, Australia
Reviewed 7 December 2014

Stayed here the night before we cruised to the Caribbean. Great pool, great staff and clean. Room was larger than average and free wifi was great. They have a shuttle to take you to the cruise port or pick up/drop off to places close by. Near the end of the Ybor street car line, if you wanted to go to...

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2Thank bevo25039
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking the time to share the great experience you had here at The Sheraton! I'm happy that our staff took a good care of you and you enjoyed the hotel pool and the shuttle service. We look forward to the privilege to welcoming you back to Sheraton Tampa Riverwalk soon. Happy holiday season Al M. Alsaleh Hotel...

Raleigh, North Carolina
Reviewed 7 December 2014 via mobile

Older hotel but clean. Bed nice, pillow a bit soft for me. Dinner and breakfast in hotel restaurant was good. Stay here for free cruise shuttle. Service and staff very friendly. As it was just a night did not explore much outside hotel.

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Thank myoung7812
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

We are very delighted to hear that you enjoyed your stay with us and you found our staff friendly. We look forward to welcoming you back the next time you are cruising. Happy holiday season Al M. Alsaleh Hotel Night Manager

Mechanicsville, Maryland
Reviewed 5 December 2014

What a great hotel and the staff is top notch. I would recommend this hotel to my pickiest friends. The SPG plan has amazing perks and the club level was the best. The housekeeping manager for the floor was as sweet as can be. I felt like a valued customer and I would gladly stay here again.

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Thank FutureFloridian
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

I would like to thank you very much for taking the time to share your experience with us. I'm glad that you were able to enjoy a wonderful experience and you appreciated our “top notch” staff. I'll be sure to pass your kind comments along to everyone. I hope we will have the privilege to welcome you back soon. Happy...

Honolulu, Hawaii
Reviewed 2 December 2014

The balconies really need some scrubbing and new paint, but this hotel is one of the only tampa hotels on the hillsborough river that actually have balconies overlooking the river. It's very organic in nature how the hotel layout follows the river. The pool really needs a dress code. Seriously- lots of men in t-shirts and children just in diapers....

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Helpful?
Thank Avian32
AL A, Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Thank you for taking the time to share both our compliments and concerns. Your comments are greatly appreciated and have been shared with appropriate managers. Please allow us the opportunity to server you again in the near future. Happy holiday season. Al M. Alsaleh Hotel Night Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 N Ashley Dr, Tampa, FL 33602-5174
Region: United States > Florida > Tampa
Price Range: ₹ 9,428 - ₹ 23,111 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
26 questions
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Yonkers, New York
1 month ago
pittsburgh
over a year ago
Flowery Branch, Georgia
4 months ago

See all questions (26)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good room and you are traveling before July 2017 go you another hotel”
 of 5 bubbles Rocketski22, 20 Mar 2017 | Read review
“Riverwalk side of Hotel”
 of 5 bubbles T5038OQrobertw, 18 Mar 2017 | Read review
“dont be in a room that faces the street-loud”
 of 5 bubbles 468charleneb, 16 Mar 2017 | Read review
“doing construction so get a water side room as there isnt much banging at night”
 of 5 bubbles kimbersmorris, 13 Mar 2017 | Read review
“Double check with the main reservations, they lost our original booking.”
 of 5 bubbles TheNightmares, 8 Mar 2017 | Read review
5 of 5