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Sheraton Tampa Riverwalk Hotel

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#59 of 163 Hotels in Tampa
GreenLeadersSilver level
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Sheraton Tampa Riverwalk Hotel
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1,105 Reviews from our TripAdvisor Community

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Showing 1,059: English reviews
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Chicago
Reviewed 2 days ago NEW

I stayed here nearly a dozen times over the past year on business. The hotel and rooms are clean and safe – which are the two most important factors for me. While perhaps somewhat ‘drab’, I still preferred the Sheraton Tampa Riverwalk Hotel over two other downtown Tampa hotels I stayed at. Being on the Riverwalk is a definite plus....

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Helpful?
Thank E A
Venice, Florida
Reviewed 2 days ago NEWvia mobile

I stayed at the Sheraton for the second time for a friends weekend and was glad I chose this hotel. Excellent location, right on the Tampa Riverwalk. Rooms are spacious and clean, and the food and staff is always great. I was especially happy to see Scott, the bell captain, is still there. He again helped us and went above...

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Helpful?
Thank Thomas J
Yonkers, New York
Reviewed 3 days ago NEWvia mobile

Although this is a great location - the place needs an entire makeover - (management says it is scheduled for the summer) Rooms smelled musty, paint was peeling in the bathroom and service was lackluster - Room was not ready at 3 o'clock check in we had to wait till almost 4 to get into the room. Other than the...

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Helpful?
Thank Billfitz144
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Bill, Thank you so much for taking the time to write a review about your recent stay at the Sheraton Tampa Riverwalk Hotel. We are certainly glad that you enjoyed the location on the Riverwalk that is within walking distance of many attractions and restaurants. Starting in July, the hotel will be undergoing a major renovation which includes new...

San Marcos, California
Reviewed 4 days ago NEW

We stayed at this hotel the night before our cruise. It was close to the cruise port terminal, less than 3 miles. Nice, large room. We booked a Deluxe room, 1 king bed with riverview. We had to talk to the manager to get the room we booked. Quiet. We had a balcony that overlooked the river; beautiful night lights...

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Helpful?
Thank Yayaquilts
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear YaYa, Thank you so much for taking the time to write a review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the location on the Riverwalk and the view from your guestroom balcony. The hotel is extremely close to the Cruise Ships Terminal and we...

Jacksonville, Florida
Reviewed 5 days ago NEW

The only reason this review got 3 out of 5 is because of 2 specific employees who went above and beyond to fix all of the mistakes that occurred. I booked/paid for my room probably a year ago, and check in time was supposed to be at 3. When I attempted to check in, the front desk told me that...

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Helpful?
Thank taylormorgan0911
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Taylor, Thank you so much for taking the time to write a review about your recent stay at the Sheraton Tampa Riverwalk Hotel. Please accept our sincerest apologies for the issue you had when trying to check in and the problem with your room key. I was so pleased to hear that both Amanda and Sheila went above an...

Dallas, Texas
Reviewed 5 days ago NEW

Everything was great! The staff, cleanliness, shower, bed - hits all the important marks for me. Stayed here on business at Tampa City Center. Great location. The hotel is close to dining of all types and the onsite Riverwalk Cafe was good as well.. Yes, this is an older property which did not cause any issues for me. I will...

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Helpful?
Thank tmtrvl
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Tmtrvl, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the location and the close proximity to many local attractions and restaurants. Starting in July, the hotel will be undergoing a major...

Reviewed 6 days ago NEWvia mobile

This was the worst hotel I have stayed at, and I have stayed at $70 per night hotel. We payed $200 per night for a musty smelling room where you could hear everything from surrounding rooms, a drab "river view", very crappy and incompetent service and an even more incompetent valet service, who left a big yellow scratch on our...

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Helpful?
Thank Antomattei-Levy
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Antomattei-Levy Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. Our staff prides it on providing the utmost in service and accommodations and we are so terribly sorry we failed you on both levels. Starting in July, the hotel will be undergoing a major renovation which includes new...

Orlando, Florida
Reviewed 1 week ago NEW

I enjoyed my stay, the location is nice and Janna in the club lounge was FANTASTIC! Thanks for sharing such a " WOW " experience for me and my hubby! The room was warming and loved the comfortable bed.

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Helpful?
Thank reydarryl
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Rey Darryl, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service provided by Janna in our Club Lounge. I am so happy she created such a WOW experience for both...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

Wow. I've stayed at many hotels in my career, but this one - somehow a Starwood hotel - was bad. Checking in was rough - English was not their first language, but that's the charm of an international corporation, I usually like that & chat w the front desk person asking where they are from and how they like the...

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Helpful?
Thank tommyDFTL1
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Tommy, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. Rest assure I will be speaking directly with our Director of Housekeeping, Front Office Manager and Restaurant Manager about these issues. Our staff prides itself on providing the utmost in service and accommodations and we are terribly sorry...

Madison, Wisconsin
Reviewed 1 week ago

I stayed here while on business in Tampa and was less than impressed compared to stays at other Sheraton properties. While the location on Riverwalk is a perk, the hotel itself is less than stellar. The reception staff members were not particularly friendly. Check-in was fast but little information was provided. Checkout was "good morning" at best. The valet parking...

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Helpful?
Thank Jeffrey K
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Jeffrey, Please accept our sincerest apologies for the lack of service you received at the Front Desk on check in and check out during recent stay at the Sheraton Tampa Riverwalk Hotel. Rest assure that I will review and discuss your comments with our Front Office Management Team. Our staff prides itself on offering the utmost in service and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 North Ashley Drive, Tampa, FL 33602
Region: United States > Florida > Tampa
Price Range: ₹ 10,457 - ₹ 25,271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
25 questions
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Yonkers, New York
23 days ago
pittsburgh
over a year ago
Flowery Branch, Georgia
3 months ago

See all questions (25)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverwalk side is nice”
 of 5 bubbles tmtrvl, 20 Feb 2017 | Read review
“Get a room on a high floor away from street to minimize noise”
 of 5 bubbles JeffreyK102, 13 Feb 2017 | Read review
“Best views are from the 6th floor; both city and river views are great.”
  • Club lounge view of river.
  • Room view of city.
 of 5 bubbles MomoHmkr, 7 Feb 2017 | Read review
“ask for a higher floor with full river view”
 of 5 bubbles jdwv_13, 29 Jan 2017 | Read review
“Rooms at the back overlook the river.”
 of 5 bubbles saxmad2017, 25 Jan 2017 | Read review
5 of 5