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The room is okay for the long stay, but even with not a lot of people here right now the wifi keeps kicking me offline every 15-30 mins and that's so frustrating when doing something important, its absolutely the worst wifi connection I've experienced in...More
Thank Shay S
Response from Julia R, Guest Relations at WoodSpring Suites Tallahassee NorthwestResponded 3 weeks ago
Thank you for your review and feedback. We are sorry to hear that our wi-fi is not meeting your expectations. We are passing your comments to the hotel and are looking into our internet issues and ensuring that we can deliver consistent connections to all...More
My wife, our 2 boys, pups, and myself stayed at thus locations for the last 4+ months while trying to find a home. Although not an ideal situation, the staff has been amazing and we have had a great experience. Kristina, Erica, Andrew and others...More
Thank Ted M
Response from Heather L, Guest Relations Manager at WoodSpring Suites Tallahassee NorthwestResponded 19 December 2017
We are pleased you enjoyed your time with us. We certainly enjoyed having you stay with us and hope you will be able to visit again.
This is a basic motel. The staff were there, but seemed bored with the check in process. The room was clean, pretty basic, and I was not disturbed during the night by any loud noise. It is what you would expect for a mid price...More
Response from Heather L, Guest Relations Manager at WoodSpring Suites Tallahassee NorthwestResponded 2 August 2017
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
Even for the low price, this place is a little sketchy. I got here at 930pm. Just like the other review, I found the front desk was closed even though I heard 2-3 employees cutting up behind the closed metal door. I had to use...More
2 Thank A TripAdvisor Member
Response from Heather L, Guest Relations Manager at WoodSpring Suites Tallahassee NorthwestResponded 17 May 2017
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
I gave it a one only because I had to give it something. When we arrived before 9pm the office was locked and the only way to contact anyone was to call the reservation office. We told them we were unable to check in because...More
Thank Donna N
Response from Heather L, Guest Relations Manager at WoodSpring Suites Tallahassee NorthwestResponded 12 April 2017
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your...More