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Grand Beach Hotel Surfside

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Traveller (1331)
Room & Suite (463)
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Overview
  • Excellent55%
  • Very good27%
  • Average8%
  • Poor4%
  • Terrible6%
Travellers talk about
“rooftop pool”(106 reviews)
“bal harbour”(41 reviews)
“beautiful hotel”(62 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Grand Beach Hotel Surfside
Offers & Announcements: TripAdvisor - 17% Savings
Hotel deals
Offers from Grand Beach Hotel Surfside
Offers & Announcements: TripAdvisor - 17% Savings
Hotel deals
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Nearby Hotels
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Reviews (1,717)
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867 results
Traveller rating
478
200
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68
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LanguageEnglish
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478
200
83
38
68
Show reviews that mention
All reviewsrooftop poolbal harbourbeautiful hotelfull bathroomswrap around balconyocean frontvalet parkinglobby bartwo bedroom suitebeautiful lobbysofa bedhotel restaurantbeach serviceper daybeach chairssitting areamiami area
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1 - 5 of 867 reviews
Reviewed 2 days ago

So, I had read mixed reviews, decided to give it a try anyways - mistake! First impression, pulling up to the front, there wasmachinery in the front, i didn't think much of it - maybe its maintenance...whatever too busy with kids and luggage to dwell...More

1  Thank marielisaglass
Response from Miroslava P, Social Media Coordinator at Grand Beach Hotel SurfsideResponded yesterday

Dear marielisaglass, allow us to begin by thanking you for deciding to join us on property. We truly regret to learn about the disappointing experience you encountered as our guest. Your feedback is important to us and we are appreciative of the opportunity given to...More

Hotel's Favourite
Reviewed 29 August 2017

We stayed in a basic room and it was lovely, large bed two showers and all new and modern. There was a sitting area with settee and tv and a tv in front of bed. Pool area on top floor was lovely nice comfy beds...More

3  Thank jinnyann
Response from Miroslava P, Social Media Coordinator at Grand Beach Hotel SurfsideResponded 30 August 2017

Dear Jinnyann, we very much appreciate you deciding to give the Grand Beach Hotel Surfside a chance during your most recent trip to the Surfside area. It is with great pleasure that we learn of your lovely experience on property and the kind compliments you...More

Reviewed 3 days ago via mobile

This hotel is beautiful. Once you walk in you are greeted by friendly staff and a breathtaking interior. Everywhere is very well kept, clean and tidy. Upon arrival we decided to treat ourselves and upgraded to an apartment (bigger than my house) and it was...More

Thank Jorden M
Response from Miroslava P, Social Media Coordinator at Grand Beach Hotel SurfsideResponded 2 days ago

Dear Jorden M., thank you so much for taking the time to share your thoughts on the TripAdvisor site following your stay with us at the Grand Beach Hotel Surfside. We are pleased to hear your fabulous comments about your visit and are happy to...More

Reviewed 4 days ago via mobile

I really wanted to like this hotel, but the 3 star rating is based on the fact that the rooftop pool wasn't open, but the skybar was. We couldn't enjoy a sitdown on the balcony because of it going to be painted which lasted the...More

Thank cricketbat246
Response from Miroslava P, Social Media Coordinator at Grand Beach Hotel SurfsideResponded 3 days ago

Dear Valued guest, we would like to begin by thanking you for staying with us and for taking the time to share such valued and detailed feedback concerning your recent experience on property. We would most certainly appreciate the opportunity to discuss your constructive comments...More

Reviewed 1 week ago

Hotel was clean and comfortable, and in a great location-walking distance to restaurants and shops. Great customer service- David the bar tender was very helpful with poolside service and advice about things to do in the city. Overall amazing experience!More

Thank Tova P
Response from Miroslava P, Social Media Coordinator at Grand Beach Hotel SurfsideResponded 6 days ago

Dear Tova P., thank you for staying with us at the Grand Beach Hotel Surfside and for taking the time out of your day to post such kind and superb review of your onsite experience. It is with great pleasure that we hear you have...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hotel Amenities
Meeting Rooms
Room Service
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 186 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 186 - US$ 410 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (1331)
Room & Suite (463)
Pool & Beach (227)
Dining (36)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Amenities (2)
Questions & Answers
Ask a question
peterattwood
12 May 2018|
AnswerShow all 4 answers
Response from Miroslava P | Property representative |
Dear peterattwood, we have reached out to you directly via a private message here on TripAdvisor. We have provided additional details in regards to your inquiries, as well as our contact information at the hotel for further... More
0
Votes
Peter A
12 May 2018|
AnswerShow all 7 answers
Response from Miroslava P | Property representative |
Dear Peter A, thank you for your inquiry and interest in the Grand Beach Hotel Surfside. We have reached out to you via a private message here on TripAdvisor. We have provided additional details in regards to your inquiry... More
0
Votes
Michael M. N
30 April 2018|
AnswerShow all 6 answers
Response from Sandra C | Reviewed this property |
we have had no problems. we were upgraded. room was lovely and so were the front desk. if you read every bad review you wouldn't stay anywhere
0
Votes
Room Tips
"Go to the smaller hotel across the street less expensive"
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"Outdoor dining is the best"
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"ask for Nidia if you eat at the restaurant."
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"Go for the ocean view king suite at least. The view of the ocean every morning is spectacular!"
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