The hotel was clearly understaffed, be prepared to wait 1/2 hour for a tea and breakfast, another 45 minutes for a drink at pool. You’ll be lucky if your bed is made when it is “serviced.” And elevators are constantly broken.
The view, the staff, the pool, the conference rooms, the feel: all very professional. The location is amazing near Ringling, downtown, near two major beaches, right in the heart of it all and walking distance to shops and restaurants
One elevator out of service. One of the two others got stuck and people had to be rescued by the fire department. I'm not one to be bothered by reviews about slow elevators, but these were horrible. You literally had to allow extra time to get to the lobby. Poor AC in our…
It’s our third time and we’ll be back next year. Try the private cabanas at the pool and make sure you look for Carmel at the Hurricane Bar. Super nice lady treated us like family and made my St Patty’s day Birthday a home run
Overall a nice resort tucked outside of downtown. Lots of construction going on around the hotel but you can’t here it. Excellent pool and waterfall grotto. Room was decent and comfortable. Staff was friendly. Easy access to running trails going towards downtown and Lido Key. …
"funny sometimes you can find a low rate on priceline"
"Stay on a low floor so you don't have to depend on the elevator"
"Balcony room over looking the marina would be best"
"Pool side is best."
"High up overlooking pool area"