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BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel

Booking.comUS$ 113*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Sanford Airport\/Lake Mary Hotel
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486 Reviews from our TripAdvisor Community

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Showing 474: English reviews
Start your review of BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel
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Bethlehem, Pennsylvania
Reviewed 1 week ago

Plus: the staff is friendly. But this hotel is beat up and dirty, the shower had a leak and had mold in all 4 corners. The water in the shower barely got warm (and took about 5 minutes to get to that temp)and I killed 4 bugs in the bathroom. The pool area is basically in the parking lot with...

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Helpful?
1Thank JessClaire76
HOTEL’S FAVOURITE REVIEW
Reviewed 5 February 2017 via mobile

Great room, quiet. Very comfortable bed. Great sleep before getting 7am flight. Complimentary van to and from Sanford airport was quick and on time. Staff are fabulous. This BW is an older style, but has been remodeled and updated, very nice. Plan to stay here next time we fly!!

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Helpful?
Thank Cheri C
About Hotel's Favourite Review
Don H, General Manager at BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel, responded to this review

Thank you for taking the time to review your stay. It's good to hear that our hotel was convenient for your travel and parking needs. I'll be sure to share your comments with our entire staff. We can't wait to welcome you back in the future. Thank you for your business.

Jacksonville, United States
Reviewed 1 week ago

The bathroom floor was duty. There was a buildup of dirt behind the toilet and sink. Bugs were in the tub and on the night stand after I woke up. I was very disappointed in the quality of the room for the amount of money I spent. The issues listed above needs to be corrected before I would stay or...

Review collected in partnership with Best Western
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Helpful?
Thank R1999XZangelah
Seaton, Illinois
Reviewed 2 weeks ago

Room was nice but had dirty corners. Breakfast help was not very friendly. Beast western is one of the few rewards programs that does not offer something like a free snack with their rewards program. Nice but not great value

Review collected in partnership with Best Western
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Thank vlbrown56
Reviewed 2 weeks ago via mobile

Great service and a great price. Thanks for allowing me to park my car at your hotel. Drop off and pick up were fast and friendly. Definitely will use again. Haven't started at the hotel, so I comment on that, but front desk staff are pleasant and friendly.

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Helpful?
Thank David R
Trenton, New Jersey
Reviewed 2 weeks ago

Beds are fantastic. Easy to travel when you sleep well. Hotel quiet at night. Only negative couldn't get wifi but I have ATT, could have been my service provider. Would highly recommend. Breakfast provided a plus- bagels, fruit, waffles, eggs, sausage, yogurt- something for everyone.

Review collected in partnership with Best Western
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1Thank A5086UBlindag
Allentown, Pennsylvania
Reviewed 3 weeks ago

Once was enough, just convenient for Sanford airport. The halls smelled like there was a pool indoors and/or mildew, couldn't decide. I was looking forward to taking a shower before I went to bed but, then I saw a roach on the bathroom wall.

Review collected in partnership with Best Western
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Helpful?
Thank Diane W
Don H, General Manager at BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. I would like to apologize for not meeting your expectations during your stay. I will be sure to reach out to our pest control personnel to ensure we do a better job. I hope you give us another opportunity in the future to prove to you that...

Knoxville, Tennessee
Reviewed 4 weeks ago

I arrived in Sanford very late without a reservation anywhere. Much to my surprise there were no reasonably priced hotels anywhere in the vicinity. I only needed a one night stay and Honestly Best Western is never my 1st choice, but I was feeling desperate for a place to lay my head. My experience in the past with Best Western...

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Helpful?
Thank JBN63
Don H, General Manager at BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel, responded to this review

Thank you for taking the time to review your recent stay. The last couple months have been very busy in the Orlando area. It's good to hear our staff was able to be of assistance. We don't offer on demand movies, however we offer numerous complimentary HBO channels. We hope to welcome you back in the future. Thank you for...

Michigan
Reviewed 4 weeks ago

This hotel was indeed convenient to Sanford Airport, BUT - there was MOLD on the inside of the bathtub, disgusting; the room had a nasty mildewy odor. When amping up the Air cond. to alleviate the foul odor, it rattled, so had to be turned down. The phone had crumbs and filth on it. The desk person was rude when...

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Helpful?
Thank Susie80MI
Don H, General Manager at BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel, responded to this review

Thank you for taking the time to review your stay. I would like to apologize for not meeting your expectations during your short stay. I will review your comments with our entire staff to ensure we improve our cleanliness and will also speak with our front desk personnel to improve our attitudes towards our patrons. We hope you give us...

Canby, Minnesota
Reviewed 4 weeks ago

Hotel was nice. Very strange decor colors. Friendly, helpful staff. Bathroom floor was so dirty I felt I needed to have my shoes on. The room also smelled of mold/mildew, like it had been wet. We opened the window to let some fresh air in. Will probably not stay here again.

Review collected in partnership with Best Western
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1Thank 627bonniem
Don H, General Manager at BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel, responded to this review

Thank you for taking the time to review your stay. I'm sorry we didn't meet your expectations. We're working hard to improve the smell of some of our rooms. We hope you give us another opportunity in the future to prove that we have improved. Thank you for your feedback and patronage.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel is conveniently located off Interstate 4 and is an easy drive from Orlando. You may feel like touring attractions like Disney World® and Universal Studios® Orlando or there is other nearby family fun, including the Central Florida Zoo, Marina and Daytona International Speedway®. Guest who stay at our hotel have perks like an airport shuttle (shuttle hours 5:00 a.m. to 10:00 p.m.), Internet access and a delicious hot breakfast every morning. So retreat to the sunshine state and experience the best of central Florida with a name you can trust and at a price you can afford. ... more   less 

Additional Information about BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel

Address: 3401 S Orlando Dr, (US17-92), Sanford, FL 32773-5607 (Formerly Holiday Inn Express Sanford / Lake Mary Area)
Region: United States > Florida > Central Florida > Sanford
Price Range: ₹ 6,678 - ₹ 9,182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel 2.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Holiday Inn Express Sanford / Lake Mary Area Hotel Sanford
Holiday Inn Sanford
Sanford Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sanford Airport/Lake Mary Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to find one that does NOT have foul odor of mold/mildew, good luck!!”
Susie80MI, 31 Mar 2017 | Read review
“Do Not Stay At This Hotel. This Hotel Can Harm Health.”
1naturegirl, 16 Mar 2017 | Read review
“Higher floor to the back to avoid traffic noise”
TouristQueen, 2 Mar 2017 | Read review
“Go somewhere else”
Path2b, 1 Feb 2017 | Read review
“Get a corner room that does not connect to another! The connecting door makes it sound as if your neighbor is with you.”
H209AEdeborahw, 16 Jan 2017 | Read review
5 of 5
Booking.com
US$ 113* /night
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TripAdvisorUS$ 113
HotelQuicklyUS$ 158
BestWestern.comUS$ 113
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Prices are for 1 room, 2 adults
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