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Hilton Garden Inn St. Augustine Beach

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749 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn St. Augustine Beach
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Showing 727: English reviews
Reviewed 3 weeks ago via mobile

This hotel has a few things going for it - it's right next to the beach, the Sunset Grill is right next door, and breakfast is good. It's clean and has the basic amenities. The negatives are that the front desk staff really don't know what they are doing. I've stayed at plenty of Hilton properties and was quite surprised...

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Helpful?
Thank Morgan R
Management response:

So sorry that our Front Desk staff did not meet your expectations. I will take this comment and share with our team and use this as a focus for further training. Thank you for your comments and glad you enjoyed your visit to beautiful St. Augustine.

Reviewed 3 weeks ago

The hotel is right across the street from the beach. There was a nice restaurant next door. Close by to everything. The room was spacious and clean. We really enjoyed staying here and will stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marygU4377XH
Management response:

Thank you for your wonderful comments about your stay with us here at the Hilton Garden Inn St. Augustine. So happy to read you enjoyed your stay with us and that our perfect location was exactly what you were looking for.

Bedford, VA, United States
Reviewed 3 weeks ago

As always, Excellent facility with great staff and professionalism. The St. Augustine Beach Hilton is my first pick when visiting. The Hilton is located across the street from Rita's Custard, the Pier with Park for kids to play along with Live Music on Wednesdays during the summer months. I have stayed in this location for the past 5 years and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank devins981
Management response:

So happy you enjoyed your stay with us here at the Hilton Garden Inn St. Augustine. See you on your next visit.

Fredonia, United States
Reviewed 3 weeks ago

Super friendly and helpful staff. Good location to beach and is on the trolley stop. Short walk to good eateries and has great cookies baked fresh daily. Safe and quite rooms as well as clean. Nice area and lots to see in St. Augustine and the beach area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W5691CCdianeh
Management response:

Glad the staff could make your stay great during your visit to our beautiful city. See You Soon!!!

Cape Coral, United States
Reviewed 4 weeks ago

Loved the accommodations and staff! Check in and check out were easy. Room was clean. Location was great. The only thing that I would check into before booking is the price of the Hampton Inn across the street because they have complimentary breakfast where the Garden Inn charges $12 and they are on the beach side, whereas the Garden Inn...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank denau2017
Management response:

Great to read that you enjoyed your stay with us here at the Hilton Garden Inn St. Augustine.

Jacksonville, Florida
Reviewed 4 weeks ago

Weekend getaway to celebrate our Anniversary! I'm on the fence with this review I'd would go back without hesitation, but think I would not book a king with jacuzzi tub, (this was the only king sz option at the time). The bathroom is large because of the tub (which we didn't use), the shower was really small which we did...

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Helpful?
Thank lfred002
Management response:

First and foremost HAPPY ANNIVERSARY!! So glad you chose our hotel for your getaway. I'll be sure to inform my team on some of the issues you had during your stay and have them addressed. Thank you again for your feedback and for staying with us here at the Hilton Garden Inn St. Augustine.

Starke
Reviewed 4 weeks ago

Upon our arrival at check in the staff member tells us there will be an additional charge for the room when we do our pre-authorization that would've been nice to know ahead of time being that I have a set budget for this entire trip then we check into our room it smells really dirty on the entire floor we...

Review collected in partnership with Hilton Garden Inn
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Helpful?
2Thank 33ashlyj
Management response:

Thank You for your feedback about your stay with us here at the Hilton Garden Inn St. Augustine. Sorry to hear that you that you encountered so many challenges during your stay. I will address the issues with our team and use the feedback as a training opportunity. I have been in contact with our internet carrier and they are...

Reviewed 20 March 2017

Pros:great staff, willing to help and vert friendly. Hotel, clean ,and nice! Lobby area (when we arrived), clean, nice, staff great Cons: Rooms need some room updates. No coffee, fruit and coffee needed attention.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Curtis Brent B
Management response:

Thank you for your comments about your stay with us here at the Hilton Garden Inn St. Augustine.

Lexington, North Carolina
Reviewed 20 March 2017

This Hilton property was very satisfactory to stay in. The room we stayed in was clean and overall satisfactory. The lady at front desk was very helpful and even helped me get another Hilton property booked at another location. I did not eat breakfast, but it looked delicious and looked like there were many options.I would stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Lori G
Management response:

I'm so glad you enjoyed your stay, and that our team was able to assist with your reservations at one of our sister properties. Thank You again for staying with us at the Hilton Garden Inn St. Augustine.

Clayton, North Carolina
Reviewed 19 March 2017

The location is convenient to everything. We always stay in St.Augustine when attending Bike Week in Daytona. This hotel has consistently been in keeping with the Hilton Garden Inn expectations but was off this year.

Review collected in partnership with Hilton Garden Inn
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1Thank judylH5277SI
Management response:

Sorry to hear that we were a little off. WE are currently in preparations for some property enhancements. Be sure to come and visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn St. Augustine Beach

Address: 401 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080
Region: United States > Florida > St. Augustine > Saint Augustine Beach
Price Range: ₹ 9,567 - ₹ 16,290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Augustine Beach 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Augustine Beach Hotel Saint Augustine Beach
Hilton Saint Augustine Beach
Saint Augustine Beach Hilton
Hotel Style:
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Augustine Beach staff and other travellers.
8 questions
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Huntsville, Alabama
Hallandale Beach, Florida
3 months ago
8 months ago
Pasadena, Maryland
Key West, Florida
over a year ago

See all questions (8)

Questions? Get answers from Hilton Garden Inn St. Augustine Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for quieter stay and view of ocean from window.”
SimplyBC, 12 Feb 2017 | Read review
“All are good.”
alvis-f, 31 Jan 2017 | Read review
“There are only 3 floors so they are all pretty quiet”
davidsR6272CT, 28 Oct 2016 | Read review
“Bring all your beach gear!”
518dannyd, 7 Sep 2016 | Read review
“Seems like all of the rooms were clean, quiet, and convenient.”
924JamesB, 5 Aug 2016 | Read review
5 of 5