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Guy Harvey Resort on St. Augustine Beach

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Traveller (313)
Room & Suite (92)
Pool & Beach (65)
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Overview
  • Excellent27%
  • Very good32%
  • Average20%
  • Poor11%
  • Terrible10%
Travellers talk about
“holiday isle”(132 reviews)
“fifth floor”(12 reviews)
“oceanfront room”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
Additional information
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Reviews (1,190)
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All reviewsholiday islefifth flooroceanfront rooman older hotelpartial ocean viewfamily reunionaugustine beachthe room was nicegreat poolst augustinetikiadampetlinensmicrowavesunrisehousekeeper
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1 - 5 of 1,160 reviews
Reviewed 5 days ago via mobile

Upon check in staff was rude. We were promised a joint room with the family we were traveling with. We were told they don’t do that but saw it on our notes and that employee was no longer employees there. No “I’m sorry” nothing. Eventually...More

2  Thank Amanda S
Response from Joe R, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 3 days ago

Hello Amanda, I want to thank you for your comments but would like to talk to you about the details of your stay. A great stay starts with a courteous staff and a room that is impeccable, I am sorry that this was not what...More

Reviewed 6 days ago

Check in was a breeze, the staff was friendly from the front desk to housekeeping. Our room was recently renovated and nice. The beds comfy and the bathroom was nice, small but nicely done. The room itself was a tight fit for my family as...More

1  Thank beachlover207
Response from Joe R, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 3 days ago

Good day Beachlover207, Thank you for your wonderful comments, I am glad you enjoyed your stay. I would like to share a few things with you that was mentioned above. We have ordered more chaise lounges for the pool area so that we have a...More

Reviewed 1 week ago via mobile

Really wanted to love this place because hey, who wouldn’t want to stay at a Guy Harvey Resort? However, the word resort is used very loosely here as it is more like a 1970’s motel in the rooms. They are apparently under renovations and have...More

1  Thank jenniferf195
Response from Joe R, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 6 days ago

Good day Jennifer, I want to thank you for sharing your experience with us, as we move toward a renovated hotel we do have some area that still need attention however service at our front desk should not be that area. I will use this...More

Reviewed 1 week ago via mobile

When we booked this hotel it was not Guy Harvey yet, it was Holiday Isles. When we arrived it had been bought and was in the middle of renovation to the Guy Harvey Resort. It was very messy, our room had a very unpleasant smell....More

1  Thank Jessica M
Response from Joe R, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 6 days ago

Good day Jessica, Thank you for your recent review, I would like to apologize for your inconvenience while you stay with us. I will also share this with our staff so that we can better serve our future guest. If you would, please contact me...More

Reviewed 1 week ago via mobile

Renovations continue and look great. Room needed last touches, including paint in bathroom (ceiling peeling). Need a trash can in bedroom area and gripper in shower basin at door (super slippery). Room and lobby decor beautiful. Bed comfy. Water pressure great. Toiletries are spa quality....More

1  Thank Andrea A
Response from Joe R, General Manager at Guy Harvey Resort on St. Augustine BeachResponded 6 days ago

Good day Andrea, Thank you for your recent stay and comments, as you mentioned we are still under renovations with some items to still take care of, however the ceiling peeling and the missing trash can should not have been a part of that. I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$ 107 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Saint Augustine Beach
Room types
Non-Smoking Rooms
Details
Price range
US$ 107 - US$ 287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Saint Augustine Beach
Room types
Non-Smoking Rooms
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Traveller (313)
Room & Suite (92)
Pool & Beach (65)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Mackenzie T
18 March 2018|
Answer
Response from lynnmparadise | Reviewed this property |
I never had any issues with construction. They did it during the day and I was out sightseeing or at the beach. I loved the new rooms and my stay was great.
1
Vote
Mackenzie T
18 March 2018|
Answer
Response from Destination_Vacay | Reviewed this property |
I drove by last week and the parking lot was *finally* paved. It looked much more welcoming than did the dirt lot. Even looked very nice! Very, very quick work - I'd call the hotel directly though and ask them when it will... More
1
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Rogue315
13 February 2018|
AnswerShow all 3 answers
Response fr