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Quality Inn Outlet Mall

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256 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Outlet Mall
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Showing 233: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 March 2016 via mobile

Took my terminally I'll wheelchair confined sister on a mini vacation and booked a stay here. It was amazingly clean,well kept, and convienant to everything.We got into town early and was allowed to proceed with check in.We had a terrific time and loved this motel.Great pricing and being that it's right beside the Holiday Inn express (that's generally overpriced) We... More 

Helpful?
1 Thank Elizabeth C
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you so much for the kind words & noticing that we do have all the amenities that high end hotel have to offer. We strive to make sure each guest has a wonderful stay at our hotel. More 

Georgia
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 10 March 2016

Our trip to St. Augustine coincided with the seafood festival. We booked our room in late January and our usual hotels were already booked. The room was clean and comfortable, and the location was easily accessible. The bed was a little soft, might have been a pillow-top, but comfortable nonetheless - especially after doing a 5K and climbing the light... More 

Helpful?
1 Thank CheerioYall
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for such a detailed review on our hotel. This truly helps new guest. Your business & kind words really mean a lot to me & our staff. More 

Etobicoke
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 February 2016

Clean, comfortable, older place. Stopped on the way further south to shop for a day. Room was quiet. Breakfast buffet was above average. The staff is friendly and very helpful. We have stayed here before and we will stay again.

Helpful?
1 Thank Brian W
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us again & we are thrilled to hear your stay with us was amazing. More 

Bolivia, North Carolina
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2016

We were looking for a location convenient to downtown St. Augustine, the Golf Hall of Fame and Rt. 95 so we chose the Quality Inn. We were very pleased with how friendly and helpful the staff was. Great breakfast and clean rooms. We will definitely be back.

Helpful?
1 Thank Penny584
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for your business & your kind words. More 

Bowie, Maryland
Level Contributor
57 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2016

Wanted a hotel close to I 95 with access into downtown St Augustine for the site-seeing. Nice property located far enough away form the interstate so that noise wasn't a problem. Nice room with double beds and lots of space with a table and chairs. Good breakfast buffet to get the day started.

Helpful?
1 Thank bowiejohn2015
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

We are so happy you enjoyed our breakfast. Hope you had a chance to try our fresh pancakes & waffles. Thank you for staying with us. More 

Quebec City, Canada
Level Contributor
201 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 678 helpful votes
Reviewed 4 February 2016

We were there in December 2015. We stopped there on our way to South Florida like we have been doing for the last few years. This hotel seems to be quite old and it is showing. It would need some TLC. However, the beds are comfortable and the rooms are clean, so if you just need a place to sleep... More 

Helpful?
1 Thank Marco
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your business. We are an old hotel with constant improvement & the best staff. Thanks More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 31 January 2016

The lobby was nice but when we got to our room we were surprised by the general state of the room. It looked clean, but there were a lot of small problems that demonstrate that this place is in desperate need of renovation. The bathroom plumbing in the shower was very loose (the handle were going in and out of... More 

Helpful?
2 Thank Ano N
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & we are so sorry for your inconvience. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2016 via mobile

The hotel was very neat and clean. All the staff members were very good and kind. The breakfast was fresh and very good. Also the hotel is very near to Saint Augustine old town and due to this it was very easy for us to roam anywhere. All in all the experience if staying here was awesome.

Helpful?
1 Thank Sushanta M
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for your business & an excellent review. More 

Saint Augustine, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2016

Owners Mita Patel, and Kirit Patel, along with the Staff, are very interested to provide best service to their customers. Rooms are very clean, and the price very competitive comparing the other options. Yes I will recommend this hotel to my friends.

Helpful?
1 Thank Joaquin D
JACKSON
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 12 January 2016

For an older, hotel this was a clean, comfortable stay. The room itself was clean and sufficient with a king bed, microwave and refrigerator. However, the TV remote was not set to the TV. The bathroom sink separate from the bathroom which was nice. It is a 2 story with stairs and no elevator so if you have a problem... More 

Helpful?
1 Thank D H

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, Saint Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > Saint Augustine
Price Range: ₹ 5,335 - ₹ 9,302 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#14 Business Hotel in Saint Augustine
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Questions & Answers

Questions? Get answers from Quality Inn Outlet Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor rooms let you park by your room - outside entry”
 of 5 bubbles beachgamarti, 29 Sep 2016 | Read review
“If traveling alone, a second floor room might feel safer since lower level is ground level with walking traffic in front of windows.”
 of 5 bubbles 847lynned, 18 May 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles 175kristenr, 11 Mar 2016 | Read review
“Only two floors - road/street noise won't be an issue.”
 of 5 bubbles bowiejohn2015, 8 Feb 2016 | Read review
“If you have much luggage, ask for a room on the ground floor. No elevator to the second floor.”
 of 5 bubbles firstofmany2015, 5 Jan 2016 | Read review
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