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Casa Monica Resort & Spa, Autograph Collection

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Casa Monica Resort & Spa, Autograph Collection
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1,675 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Monica Resort & Spa, Autograph Collection
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Showing 1,620: English reviews
Sarasota, Florida
Reviewed 18 December 2014 via mobile

I was eloping and the "premium room w/ a preferred view" came up way short. The hotel Lobby was also under construction. No mention was made on their website or 3rd party booking company website. Everything was done to make a negative a positive! The staff took great care in making our stay a great one. We have always enjoyed...

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Helpful?
Thank Mia E
Niagara-on-the-Lake, Canada
Reviewed 15 December 2014

Stayed one night, front lobby is under construction, otherwise the hotel is as it should be. Great location downtown, next to museum and other exciting places. We had dinner at the hotel restaurant, Percy the manager was very helpful and accommodating. I cant remember encountering a more professional staff. This hotel is a must do, great history.

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1Thank Casey M
St. Petersburg
Reviewed 12 December 2014

I had such a great time at this lovely hotel. The front desk agent who checked me in was fantastic and even helped us locate some tours in the area. It was such a cute little historic town. I will definitely be back because of the service from the staff, keep up the great work! I highly recommend this 5...

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Thank Lmoore10
Reviewed 10 December 2014 via mobile

Just steps away from St George street. Has amazing pastries n such in small cafe. Elevators are room key activated for your protection. Rooms are always immaculate. No spa here but I have had concierge contact someone and brought up a table for in room massage..very nice. I wish they would add a boutique spa here like the castle has...

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Thank Linda P
Palm Coast, Florida
Reviewed 9 December 2014 via mobile

We went for our 2nd Anniversary dinner. Percy and his wait staff (Lloyd) went out of their ways to make it an exceptional evening. I can't recall a time when I've been treated to a more personalized dining experience. Every detail was considered...The ambiance and decor was both elegant and cozy. My husband raved about the bone in ribeye, best...

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3Thank JLM34
Portsmouth, New Hampshire
Reviewed 9 December 2014

We just booked our stay for the third year in a row. This hotel is perfectly located in Saint Augustine. Once you park your car you don't need to retrieve it again to access any of the great restaurants or sites. Here are the main reasons for staying: 1) Location - 5 minutes to everything 2) Service - Management goes...

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1Thank Livingpoet
Hilton Head, South Carolina
Reviewed 7 December 2014

The Casa Monica falls short of the promise that this historic building holds and what we expected when choosing to use a significant number of Marriott destination points for a two night stay. The hot tub had insufficient water and what water there was was not heated so it was unusable. The exercise room smelled musty. The decor was unnecessarily...

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1Thank cferry39
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Valued Guest, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for hot tub not working properly. These are things that we can easily fix and we have shared your feedback with the appropriate hotel team to ensure...

Jacksonville, Florida
Reviewed 6 December 2014

The rooms were white glove clean and fresh. The service was slightly flawed. I could not reach the front desk when my access code for wifi did not work. After several calls the front desk never did pick up. The ladies bathroom in the lobby did not have paper towels. I notified the desk and two hours later still no...

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2Thank AndeeMeaux
Annapolis, Maryland
Reviewed 6 December 2014

We stayed three nights in room 301, a large two-room suite. It’s on the corner of the building so it has windows on two sides, which is nice. There was a lot of street noise during the day, which quieted down at night. We didn’t care for the dark, heavy faux-Moorish furnishings, but that’s just a question of personal taste....

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1Thank KH198
KesslerCorporate, Guest Relations Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Valued Guest, Thank you for your feedback. I would like to apologize that your experience was less then excellent during your stay at the Historic Casa Monica Hotel. We do not have place settings and silver wear in the rooms but would be happy to provide them upon request along with additional bath amenities. You are correct Cafe Cordova...

Tallahassee
Reviewed 6 December 2014

I recently travelled with family members to this lovely hotel and had an overall positive experience. Check in was easy and quick and the staff were friendly and helpful. The location is great and the area is safe and pedestrian friendly. The $14.95 per day charge was excessive I felt as even McDonalds offers free wifi to its customers. The...

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Helpful?
Thank Midge M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova Street, St. Augustine, FL 32084 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > St. Augustine
Price Range: ₹ 14,411 - ₹ 30,067 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in St. Augustine
#12 Family Hotel in St. Augustine
#13 Romantic Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
11 questions
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Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have loved every room we stayed in.”
 of 5 bubbles Hiatthaus, 21 Mar 2017 | Read review
“make sure you have lots of time visit St Augustine”
 of 5 bubbles marksX6069QJ, 20 Mar 2017 | Read review
“street view”
 of 5 bubbles H2O_log, 19 Mar 2017 | Read review
“Higher Floors to escape Hotel and Street noise.”
 of 5 bubbles E9775YIchristopherh, 16 Mar 2017 | Read review
“We had an inside room, I think it was #224, which had a pool view & quick access to the pool / seating area.”
  • View of pool from room
 of 5 bubbles RobynW731, 13 Mar 2017 | Read review
5 of 5