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Casa Monica Resort & Spa, Autograph Collection

Booking.comUS$ 292*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 292*
Great Deal
US$ 297*
US$ 297*
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Casa Monica Resort & Spa, Autograph Collection
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1,722 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Monica Resort & Spa, Autograph Collection
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Showing 1,666: English reviews
Naples, Florida
Reviewed 13 June 2015

We spent 2 nights and almost 3 days with Casa Monica as our base. Could not have picked a better place. Right in the midst of most of what you go to St. Augustine for . The service level is over the top. The room overlooked courtyard and was perfect. Only ate 1 meal here but it was all that...

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2Thank Fritz346
Reviewed 13 June 2015 via mobile

Where do I begin? •The area where you unload your car is too small and there are cars waiting behind you. You don't have enough time to get all of your things out of your vehicle. They unload your things on to the ground and you stand and wait for the bellboy. •There is only ONE set of elevators and...

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4Thank sjaugust
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Valued Guest Sjaugust, Thank you for taking the time to share your feedback in regards to your recent stay at the Casa Monica. I regret to hear that your experience did not meet your expectations nor did it meet our standards of service. We do offer free wifi to all guests for the full length of stay however; you...

Tampa, Florida
Reviewed 12 June 2015

I'm so sad to see that once again Marriott is changing into an ordinary hotel. We wanted to stay at the Casa Monica for the experience of a historical resort. We had a great room with amazing views. Happy that the rooms still have the Casa Monica feel. However, the dining room is no longer as pictured on the website....

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Helpful?
Thank wrknmomnfl
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Wrknmomnfl, Thank you for taking the time to provide feedback about your experience at the Casa Monica Hotel. I am glad to see that you enjoyed your room accommodations and view! As you noted, we have recently refreshed the appearance of the restaurant and changed the colors. I apologize that our restaurant photos have not been updated, but we hope...

Reviewed 12 June 2015

You'll feel like royalty at this beautiful place. We could only afford to go with Groupon or TravelZoo for under $200. They have valet parking because there is barely no parking around there. The food was great, the staff was terrific, the rooms were awesome. It's within walking distance to downtown and other places. We overlooked the pool. Before going...

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Thank Nancy H
Naples, Florida
Reviewed 11 June 2015 via mobile

A two night stay here was a little disappointing. After check-in, we weren't told the elevator required your key card to operate, had no idea where our luggage disappeared to, and the desk staff was less than helpful. On the second day our room didn't get cleaned until 4pm. The housekeeper did apologize and ultimately did a good job. The...

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Helpful?
Thank Denny G
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Denny G, Thank you for sharing your feedback regarding your stay at the Casa Monica. I am delighted to see that you felt the valet staff was attentive and you enjoyed your complimentary champagne and dessert. I do apologize and regret to here that the front desk was less then helpful and were not clear on the use of your...

Reviewed 5 June 2015 via mobile

A charming place to stay. We love the convenient location to downtown. Easy in and out valet parking. Very helpful and pleasant staff. Charming Moroccan architecture and interiors. Will continue to return to this old historical hotel in Old St. Augustine city.

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1Thank Jody D
Reviewed 2 June 2015 via mobile

As per the tour guide on the Red Trolly, Casa Monica is "St. Augustine's finest!" A beautiful landmark . Very nice hotel and 2nd story rooftop pool. There is a small fitness center with complimentary fresh apples and oranges. Every detail is on point! Valet was very prompt in/out. We thoroughly enjoyed our stay!

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2Thank stephaniek837
Tampa, Florida, United States
Reviewed 2 June 2015

Casa Monica was built in 1888, across the street from the incredible Flagler Hotel ( now housing Flagler College, and catty corner to the Lightner Museum ( and City Hall ), in America's oldest city, soon to celebrate its 450th birthday. Cast in the Moorish style, this property exudes fine quality. A polite staff and unobtrusive staff were always available...

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3Thank Mike R
Seattle, Washington
Reviewed 2 June 2015 via mobile

Enjoyed 2 nights here. Comfortable rooms and interesting decor throughout. Pool was small and short on chairs. Pool had bar and food service. Great location to walk to all the historic sites. Live music in the lounge and very attentive bar staff.

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1Thank T8travels
Connecticut
Reviewed 1 June 2015 via mobile

We stayed at Casa Monica Hotel in St. Augustin, FL from May 23-28, 2015 expecting a plush and relaxing vacation. Our experience of the hotel did not meet our expectations. Here are some of the things we disliked: 1. Our room, #360, was tiny. It had no closet, no refrigerator, and offered only two partial non-operational windows. The feeling of...

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Helpful?
Thank J L P
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear JLP, Thank you for taking the time to share your feedback. I regret to hear that your stay was less then excellent and I sincerely apologize for your unpleasant experience. Please contact me directly to further discuss your experience. We would like the opportunity to regain your loyalty to the Casa Monica. This is not the level of service...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova St, St. Augustine, FL 32084-4424 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > St. Augustine
Price Range: ₹ 12,214 - ₹ 29,986 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in St. Augustine
#12 Family Hotel in St. Augustine
#13 Romantic Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
13 questions
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Bradley Beach, New Jersey
over a year ago
Boca Raton, Florida
Jacksonville, Florida
2 months ago

See all questions (13)

Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors get better views”
Travelbeach1, 17 May 2017 | Read review
“ask if your room has a full window”
Traveler_ko, 15 May 2017 | Read review
“The premium rooms are worth it.”
2tired2choose, 12 May 2017 | Read review
“Ask the staff! Building has lots of room options, views, quiet, close to pool, etc.”
tim1962, 30 Apr 2017 | Read review
“Don't book a room on lower floors or close to elevators, music piped into ceiling too loud as well..”
Dabraliz, 27 Apr 2017 | Read review
5 of 5
Booking.com
US$ 292* /night
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TravelocityUS$ 297
Orbitz.comUS$ 297
Expedia.comUS$ 297
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Prices are for 1 room, 2 adults
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