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Holiday Inn Hotel & Suites St. Augustine/Historical District

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702 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites St. Augustine/Historical District
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Showing 661: English reviews
Reviewed 23 September 2016

So I've stayed in several "historic" places in America's Oldest City, some really great and high end, and a couple just plain old and tired. This trip I wanted comfort, free wi-fi and parking, a modern hotel bar, and an order-what-you-want breakfast in the lobby restaurant. Everything in the room seemed relatively new, the fridge and coffee maker worked, and...

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Helpful?
Thank Susan M
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for taking the time to share your experience at our hotel. I'm happy to hear you had a great stay and look forward to having you again soon! Kind Regards, Roseline Cherizar

Reviewed 18 September 2016 via mobile

The bed was dirty. The phone was not working properly and the refrigerator would not even cool cans of soda. Very disappointing. Then only to find out that they billed my credit card instead of me paying cash (The desk clerk told me to pay at checkout and that our credit card would not be charged. Used only to hold...

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Helpful?
3Thank Stephbux81
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you on taking the time to share your experience. We value you as a guest. Upon check-in on the registration card it tells you that your card will be authorized. The Front Office Manger was willing to reverse the charges for you, that way you would be able to make a cash payment. You declined that offer. Again, we...

Sanford, Florida
Reviewed 16 September 2016 via mobile

Hotel Lobby is very nice, modern and updated. Nice bar and restaurant. Very clean and classy. Room is very nice, clean updated and great features, like nighttime reading lights, outlets next to the bed in each side and a huge walk in shower. I will definitely stay again, the location is perfect and this Holiday Inn exceeded my expectations.

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Helpful?
Thank Sarah M
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We're so glad that you enjoyed your stay!! Thank you so much for writing such a nice review...we hope to see you again soon! Kind Regards, Roseline Cherizar

Reviewed 16 September 2016 via mobile

I find it ridiculous that there's no longer complimentary coffee in the lobby in the morning...especially when it's in the room for free (but it's the crappy single packs). And when I went over to the restaurant to ask about it, instead of politely answering, she says, "this isn't a Holiday Inn Express." Cool, that's where I'll be staying next...

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Helpful?
1Thank Jeffrey H
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you on taking the time to share your experience. I do apologize for the inconvenience. Soon our property will have the Keurig K-Cup Machines in each room. I want to personally apologize on how the server handled the situation. The proper department will be notified. Again, we do apologize and hope to see you soon. Kind Regards, Roseline Cherizar

New Jersey
Reviewed 13 September 2016

We were in a car accident on the way home from Florida and needed to stay the weekend in St Augustine. This Holiday Inn did not disapoint at all!!!! Staff was EXCELENT! very FRIENDLY! very HELPFUL! Would 1000% stay here again!

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Helpful?
Thank meg s
HI_9A_GM, Director of Sales at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Meg, Thank you so much for your gracious review, especially considering all that you faced, prior to your stay. We are very honored you selected our hotel, during your time of crisis and we are happy that we provided you with the level of service and warm hospitality you needed and deserved. We truly hope to have the pleasure of...

Newburyport, Massachusetts
Reviewed 1 September 2016 via mobile

Nice big room. All amenities. Nice and quiet. Close to attractions if you want to walk 20 minutes. Or reasonable transportation to sites. Has a nice continental breakfast with real eggs beautiful Lobby free internet Looks recently updated

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Helpful?
Thank cchrunch
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We're so glad that you enjoyed your stay!! Thank you so much for writing such a nice review...we hope to see you again soon! Kind Regards, Roseline Cherizar

Roanoke
Reviewed 23 August 2016

The hotel was clean and the staff was friendly. It was close to the historic district and to the college. We did not try the restaurant or the pool. The hotel was a good value. The prices change drastically from week to week. We also had the suite which sleeps six, but we had only five.

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Helpful?
Thank MarkA40
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

We're so glad that you enjoyed your stay!! Thank you so much for writing such a nice review...we hope to see you again soon! Kind Regards, Roseline Cherizar

New Orleans, Louisiana
Reviewed 21 August 2016 via mobile

The hotel was great, room comfortable but surprised & disappointed with location. It is NEAR...a mile or so from charming historic district. Too far to walk but 'Hopper' (extended golf cart at $3.00/trip) responds quickly for transport to a requested stop in the historic district.

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Helpful?
Thank Trish D
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for visiting Holiday Inn Historical! While we are pleased to hear you enjoyed most of the service you received. Please accept our apologies for not exceeding your expectations when it came to the location. We are in the historical area, but North of downtown district. Your feedback is appreciated and will be shared with the General Manager. We...

Reviewed 20 August 2016

The hotel is very close to anything you want to do, they have a green shuttle that comes often to take you to the tours. Clean, quiet, nothing bad to say about the hotel. George, at the front desk was wonderful. Every suggestion he made was spot on! All the staff was very friendly, rooms were cleaned spotless everyday. I...

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Helpful?
Thank Carol M
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you so much for your kind words regarding my team and your excellent feedback for your stay with us. We are delighted to have welcomed you and would have loved to serve you for longer. We sure hope to see you again soon. Safe travels! Kind Regards, Roseline Cherizar

Saint Augustine, Florida
Reviewed 17 August 2016

This is my 2nd visit to the hotel and it always' meets expectations. The rooms are well appointed and clean the staff welcoming... cant say enough ...the General Manger Shahid Saleem was a pleasure to meet...I will return !!!

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1Thank alluciano
HolidayInn32084, Front Office Manager at Holiday Inn Hotel & Suites St. Augustine/Historical District, responded to this review

Thank you for this lovely review. This is music to my ears! It is our utmost goal to provide the highest level of service, and it truly is our pleasure to provide any assistance we can to ensure your stay is a memorable one. I will pass your compliments on to the team. We look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
...to the nation's oldest city, historic St. Augustine. You are invited to stay and relax in our full service hotel with restaurant on site; conveniently located near St. Augustine's rich history, attractions and shopping. The Holiday Inn Hotel & Suites Historic is the perfect setting for a family vacation or the weary corporate traveler. Just minutes from the Castillo de San Marco, Flagler College and the Cathedral Bascillica. Other nearby favorites are the Lighthouse, Alligator Farm and the Lightner Museum, plus we are only a short drive to golf courses and the beaches.The Cafe St. Augustine Restaurant serves a Country Breakfast Buffet daily, and also offers room service and dinner. The Flagler Room offers the perfect setting for meetings and receptions. Sightseeing trains provide shuttle service from the hotel. Nearest major airports are Jacksonville, Daytona & Orlando.Favorite Special Events and Holidays are the Gamble Rogers Folk Festival, Nature & Birding Festival, Memorial Day Weekend, July 4th Fireworks Celebration, San Sebastian Wine Festival, Daytona 500 and TPC at Sawgrass.Let our friendly staff make a reservation for you today. ... more   less 

Additional Information about Holiday Inn Hotel & Suites St. Augustine/Historical District

Address: 1302 N Ponce de Leon Blvd, Saint Augustine, FL 32084-3129
Region: United States > Florida > Saint Augustine
Price Range: ₹ 8,460 - ₹ 20,508 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Augustine/Historical District 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites St. Augustine/Historical District
Holiday Inn Saint Augustine
Saint Augustine Holiday Inn
Holiday Inn St Augustine
Hotel Style:
#27 Family Hotel in Saint Augustine
#27 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and other travellers.
5 questions
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Conroe, Texas
4 months ago
Glen Burnie, Maryland
6 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites St. Augustine/Historical District staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“suggest a king room on the first floor”
 of 5 bubbles 742ted, 1 Nov 2016 | Read review
“Any of the floors were good”
 of 5 bubbles Marlee319, 4 Oct 2016 | Read review
“We had a double queen with a sofabed in a separate room--very spacious”
 of 5 bubbles nsinc1, 27 Jun 2016 | Read review
“I like 1st floor to access parking lot, closer to fitness center.”
 of 5 bubbles tammysjourneyst, 22 Jun 2016 | Read review
“Find somewhere down near the action, for the price of this hotel you can stay at a nice bed and breakfast...”
 of 5 bubbles bfranklin825, 24 May 2016 | Read review
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