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George at the front desk was helpful from the time we arrived until we left 4 days later! Suggested tours and called shuttle for us. Very nice. Suzanne in the lounge was very helpful and friendly as well. Breakfast was a little disappointing for the...More
our room was in excellent condition, the staff of all shifts was pleasant and very helpful, especially with ways to get around town reasonably. We also ate at the restaurant and dinner was reasonable and very good. Even the cleaning staff in hallways would ask...More
1 Thank LeonardC B
Response from HolidayInn32084, General Manager at Holiday Inn St. Augustine - HistoricResponded 4 weeks ago
Thank you on sharing your experience. Our pool is not heated. I will share this information with the team. We value all of our guest concerns. We look forward to your future stays.
On our way from Upstate NY to Disney World. Stopped in St Augustine for Festival of Lights and Tour of Historic Downtown. Stopped at more than 15 places along the Old Town Trolley Tour, Great history and culture!
Stayed at the Holiday Inn St. Augustine - Historic for one night with two of my friends.
We were very pleased with the location of the hotel, the room size and service received.
We were greeted with friendly check in service. We had dinner at...More
Thank Felicia R
Response from HolidayInn32084, Front Office Manager at Holiday Inn St. Augustine - HistoricResponded 1 week ago
Thank you Felicia for taking the time out to share your experience. We value all of out guest feedback. Suzanne is one of our shining star. I will share this review with the team. We are looking forward to your future stays.
The room was ok fairly clean, but the bathroom shower had a bit of mold. The people are friendly and very helpful.
The hotel is located at the end of the historic district so it is a bit of a walk to certain places, but...More
Thank Cristina S
Response from HolidayInn32084, General Manager at Holiday Inn St. Augustine - HistoricResponded 1 week ago
I want to personally thank you on taking the time out to share your experience. I value all of my guest feedback/concerns. I want to apologize for any inconvenience. Please email me at email@example.com to further discuss your concerns.