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All reviewsfront deskextra bedroom was extremely cleanhi expressdisappointing staypet feehot showerthe breakfast areamicrowave and fridgestayed here for one nightbed was comfortablevery nice hotelshopping and restaurantsfitness roomwithin walking distancehousekeeping staffearly check
The owners of this hotel should be embarrassed. This hotel needed renovation long ago. This property gives Holiday Inn a poor reputation. The laundry list of unacceptable conditions to long to list. However the elevators do stand out. Apparently not a new problem. One elevator...More
This was not a planned trip- it was an evacuation from Hurricane Irma. We were so lucky to find this hotel! First of all, they waived the $40 pet fee which was great. During the storm, the hotel had evacuees from all over the state,...More
Thank Amy B
Response from Representative l, General Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 14 September 2017
It was truly our pleasure to able serve our guests during the difficult time due to Hurricane Irma.
We hope to see you again when the weather is a lot more cooperating.
Tom Falco, CHA
Normally Holiday Inn Express is a safe bet. Well, on the bright side, the breakfast attendant was very fastidious !! And, the Director of Sales, acting MOD was very professional !! We checked in at 3pm on Tuesday, AND, because my grandson ALWAYS checks the...More
No maid service during a two night stay. No mod at 9am to talk to.
Other reviews are clear this is not a hotel for work.
We rented a suite.
There is no desk or chair in the room only a couch.
There is no...More
This is the worst service we have ever experienced.
We selected this hotel to stop for a night due to the location.
However, we had an awful surprise when we arrived at midnight there. It was then when the guy of the reception informed us...More
1 Thank Huerpor
Response from Representative l, General Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 6 December 2017
I am sorry that we were not able to check you in 15 hours early for your reservation. We were sold out the night before and rooms would not be ready for check in until 3pm.
I apologize for any confusion this caused....More