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Holiday Inn Express Hotel & Suites Port St. Lucie West

182 reviews
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Traveller (54)
Room & Suite (51)
Pool & Beach (7)
Overview
  • Excellent42%
  • Very good30%
  • Average13%
  • Poor8%
  • Terrible7%
Travellers talk about
“front desk”(25 reviews)
“extra bed”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
11 Mar12 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (182)Write a Review
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All reviewsfront deskextra bedroom was extremely cleanhi expressdisappointing staypet feehot showerthe breakfast areamicrowave and fridgestayed here for one nightbed was comfortablevery nice hotelshopping and restaurantsfitness roomwithin walking distancehousekeeping staffearly check
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1 - 5 of 173 reviews
Reviewed 6 days ago via mobile

The owners of this hotel should be embarrassed. This hotel needed renovation long ago. This property gives Holiday Inn a poor reputation. The laundry list of unacceptable conditions to long to list. However the elevators do stand out. Apparently not a new problem. One elevator...More

Thank eywphm
Hotel's Favourite
Reviewed 12 September 2017 via mobile

This was not a planned trip- it was an evacuation from Hurricane Irma. We were so lucky to find this hotel! First of all, they waived the $40 pet fee which was great. During the storm, the hotel had evacuees from all over the state,...More

Thank Amy B
Response from Representative l, General Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 14 September 2017

Hello, It was truly our pleasure to able serve our guests during the difficult time due to Hurricane Irma. We hope to see you again when the weather is a lot more cooperating. Thank you, Tom Falco, CHA General Manager.

Reviewed 29 December 2017

Normally Holiday Inn Express is a safe bet. Well, on the bright side, the breakfast attendant was very fastidious !! And, the Director of Sales, acting MOD was very professional !! We checked in at 3pm on Tuesday, AND, because my grandson ALWAYS checks the...More

Thank Paradise4171
Reviewed 26 December 2017

No maid service during a two night stay. No mod at 9am to talk to. Other reviews are clear this is not a hotel for work. We rented a suite. There is no desk or chair in the room only a couch. There is no...More

Thank Mymailbox
Reviewed 28 November 2017 via mobile

This is the worst service we have ever experienced. We selected this hotel to stop for a night due to the location. However, we had an awful surprise when we arrived at midnight there. It was then when the guy of the reception informed us...More

1  Thank Huerpor
Response from Representative l, General Manager at Holiday Inn Express Hotel & Suites Port St. Lucie WestResponded 6 December 2017

Hello Huerpor, I am sorry that we were not able to check you in 15 hours early for your reservation. We were sold out the night before and rooms would not be ready for check in until 3pm. I apologize for any confusion this caused....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Tennis Court
Details
Price range
US$ 141 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Port Saint Lucie
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 141 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Port Saint Lucie
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (51)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
BeachBabe422
14 November 2015|
AnswerShow all 9 answers
Response from pslex | Property representative |
Yes Breakfast is included...and it's awesome! And of course, the Wi-Fi is always free. We hope to see you soon!
0
Votes
Arturo48
6 January 2015|
AnswerShow all 2 answers
Response from HavBagWiLLTravel | Reviewed this property |
I don't know either. You will have to contact Holiday Inn Express.
0
Votes
Room Tips
"Just Don't"
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"Ask if it has a desk"
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"Easy to locate & would recommend"
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"Ours was fourth floor and quiet"
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