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Sawgrass Marriott Golf Resort & Spa

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Traveller (414)
Room & Suite (142)
Dining (94)
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Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“sawgrass marriott”(108 reviews)
“beach club”(82 reviews)
“the main hotel”(53 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
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Rooms
7 May8 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (940)
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All reviewssawgrass marriottbeach clubthe main hotellobby barthe pubresort feevilla roomping pongfree drinksbeautiful groundsself parkinggolf resortheated poolshuttle serviceconvention centernice resortnice pool
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Reviewed 7 August 2015

I'm a little late with my review as I stayed back in February during the Daytona race. Seeking a nice, relaxing resort out of the hustle and bustle of NASCAR fans for the week, granted we were some of them, we found the Sawgrass resort....More

1  Thank dsteinkamp_travel
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 10 August 2015

Thank you for taking the time to review our resort! It thrills us to hear that you appreciated our excellent location and enjoyed a relaxing stay with us during your time at the Daytona race. We appreciate the kind words and would love the opportunity...More

Reviewed 6 August 2015 via mobile

Staid 4 days with a family of 4. Very nice hotel in very nice surroundings. Great beach club with additional swimming pool. This location must be even better when you play golf, which I don't. Price of the room was great, however prices in bars...More

2  Thank superraaij
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 7 August 2015

We appreciate you taking the time to share a detailed rating of our resort. We are pleased to hear that you enjoyed our beach club and surrounding location. We are concerned about the extra charges on your bill regarding the breakfast buffet and will bring...More

Reviewed 5 August 2015

Ate at Vernon's. Mabrouk, the very informative and quick server. Chef Tom and team made all of our dishes taste and look like works of art. Appetizers, lobster strudel, brazed short ribs, and crab mac n cheese was a great start. I had the Chilean...More

Thank Myra M
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 6 August 2015

Myra, thank you for reviewing Vernon's at Sawgrass Marriott Golf Resort & Spa. It thrills us to hear that you experienced excellent service from our team members and enjoyed our wonderful Chilean Sea Bass entrée. We would love the opportunity to welcome you back and...More

Reviewed 5 August 2015 via mobile

We've stayed here several times over the past year or so when my boyfriend has traveled to Jacksonville for work. This is hands-down one of my favorite places to stay! The property is spacious both indoors and out and is very well kept. Guest rooms...More

Thank Sweetpea287
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 6 August 2015

We appreciate you taking the time to share a rating of our resort, Meredyth. It pleases us to hear that Sawgrass Marriott Golf Resort & Spa is your #1 choice when visiting the greater Jacksonville area! Furthermore, we are happy to hear that you enjoy...More

Reviewed 4 August 2015

Just came back from a very nice mini-vacation at this resort. The service was always excellent and the employees very nice for the most part. The hotel is very well maintained and the villas are spacious and clean, well equipped and with a beautiful view...More

1  Thank Luis C
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 4 August 2015

Thank you for sharing a detailed rating of our resort, Luis. It thrills us to hear that you experienced excellent service and enjoyed the spaciousness and cleanliness of the villas during your stay with us! We appreciate your honest feedback regarding the hot tub and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Golf Course
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 186 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Ponte Vedra Beach
#4 Family Hotel in Ponte Vedra Beach
#4 Business Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$ 186 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Ponte Vedra Beach
#4 Family Hotel in Ponte Vedra Beach
#4 Business Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (414)
Room & Suite (142)
Dining (94)
Pool & Beach (81)
Amenities (46)
Business Centre & Event Rooms (12)
Family and Play Areas (6)
Questions & Answers
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AMO0801
How can this Marriott be rated as a 4 star resort? My recent 4 day stay 1/6-1/10/18 has been the most horrible experience. From roach infested villas(which are supposedly an upgrade)????to my security being compromised when on 2 separate occasions my room was entered by other guests while I was in my room. My door key was changed 3 times, my lock battery on my door was dead. They moved us into the main building after much pleading. Once in the new room my room had a everlasting stench of sewer water. And no matter what I put my heat thermostat at it remains at the same temp. Forcing me to wear my sweat shirt when ever I was in the room. After they compensated us for 1 night. I submitted my personal email to management at their request and have NEVER been contacted. You should address your bug infestation problem. And in room sewer stench which several other colleagues this week have complained about. I read you recently updated the resort. Spend some of that money on real problems and not cosmetic first impression areas. DISAPPOINTED!!!!
10 January 2018|
AnswerShow all 4 answers
Response from Boris E | Reviewed this property |
I would recommend that you deal directly with the General Manager of the hotel or Marriott's corporate office in order to provide feedback. This information possibly can assist them in changing certain practices and... More
2
Votes
skintbint
30 July 2017|
AnswerShow all 4 answers
Response from jama80 | Reviewed this property |
Don't know. I would avoid that place like the plague.
1
Vote
eddiet0729
22 May 2017|
AnswerShow all 9 answers
Response from Michele A | Reviewed this property |
Yes, parking at hotel! Shuttle is easier....sometimes other places have limited parking!
0
Votes
Room Tips
"Main rooms have all be renovated"
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"Avoid villas if you need to connect to wifi"
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"Ask for water view"
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"Insist on hotel & not village when booking."
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