Stayed here one night post cruise. Had a suite and it was very spacious. Pull out bed was as expected. Beds were comfortable but miss nightstands on both sides of the bed at other places. Pool was smaller but clean. Had a car so I didn’t notice if there were any food options within walking distance. Worked well for a cruise hotel.
Sure - it can use a redo - but it's clean and holds up fine. Old style Courtyard with the pool in the middle. Solid bed, great breakfast team and the morning front desk person (one with the lip ring), I love her - just so warm and sweet. I'll be back.
I just want to give Cassandra kuros! She was very helpful and very friendly! She’s definitely an asset to the Marriott organization! She was like that to the people checking in before us, as well! It was very EXTREMELY painless check in! 😊
We stay at this hotel when ever we fly out of Fort Lauderdale. Clean rooms and common areas. The staff are friendly, the free shuttle is great that runs 7am to 5pm daily. Stayed many times and never disappointed Thank you all
Keys were ready for us at our (early) check in. Arrived at the room, where air conditioner and tv were on to welcome us. We were using points and got the king room requested (which hasn't always happened at all chains redeeming points), which was a nice size. Cute little balcony overlooking courtyard had two chairs. Bathroom was also a decent size, unlike many newer hotels. Loved the Paul Mitchell energizing body wash. Though an older hotel, accommodations here are comfortable. We had a small fridge in the room, which was a nice touch. Would definitely stay again.
There were major problems with noise coming from a party in the hotel's pool past 11:30 PM at night. The hotel allowed 20 or more people to stay in the pool past the closing time (the pool is in the middle of the hotel property). When a phone call was placed to the front desk at 11:30 PM, the desk attendant explained that the hotel cannot ask guests to leave the pool area even though it was time for it to close, not even due to noise. This was an absurd answer for a Marriott employee to give to a guest. I'm all for people having a good time but what about the rest of the guests in the hotel in the middle of the night? Are we just held hostage to any party any time of night?
The property is nice enough and the price was good (when we booked it - it tripled in cost by the day we arrived for those who did not prebook). It was clean and there was nothing not working during our stay we observed. Very limited shuttle hours meant we had to pay $40 for transportation to the hotel from the airport since their transportation was not running when we arrived (minus 1/2 star). No hair dryer in the room (minus 1/2), reported this to the front desk, and they said it was in a bag in the room (I told them there was no bag and no hairdryer, and they never bothered to send one (minus 1/2 star for poor guest service)). I booked, and paid for a room with 2 QUEEN BEDS. We were put in a handicapped room (which we did not ask for) which only had 2 double beds which the front desk insisted they did not have double beds. We measured beds in our relative's room who were staying at the same property and our beds were definitely smaller than their beds and not queen beds (minus 1 star). I expressed my concerns via email to the manager of the property who did not even acknowledge receipt of the email (guess what, minus another 1/2 star). It is not a bad property, but during future visits to Fort Lauderdale, we will stay elsewhere where their staff are better trained to respond to concerns of guests.…
The hotel was clean and very comfortable. Problem was there was no pickup of trash in the room or replenishing coffee etc. maybe larger waste baskets would be an option. Food service was good and not too pricey. Great location for our orange bowl visit.
I booked this solely based on location, last minute for an unplanned trip to visit my child in college and was pleasantly surprised at how CLEAN and comfortable it was! My check in was quick and the front desk woman (i think Natasha) was very professional, nice and accommodating. My room on 3rd floor was the cleanest room i have stayed in (and i am a critical frequent traveler) the beds were sooo comfortable i didn’t wanna get out of bed and the balcony was private and safe. Both women who worked at the bistro where i got my morning coffee and bagel were very nice and the coffee was great! I will definitely stay here every time i visit my child and highly recommend it! Tons of stores and restaurants nearby very quiet and clean and professional.
I did enjoy staying here for a couple nights however, there was an issue about the front desk agent was not aware about the Marriott Bonvoy benefits and I do understand she is a new employee and I hope she will getting better and understanding after the manager will go over with her about this. I think ones of manager seems nice and helpful fix my concerns about the front desk. I highly recommend that this hotel needs to consider updating new furniture for the bed and work desk areas, mattress, updating new big TV Screens in the living room and bedroom, bathroom, etc since I did notice that they only complete newly renovation carpet and couches similar as another Courtyard new renovations. I also suggest the front desk team need to be improve being warm and friendly professional.…