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MainStay Suites Pensacola

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MainStay Suites Pensacola
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228 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Pensacola
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Showing 226: English reviews
Wyoming, Canada
Reviewed 21 November 2015

King Suite with desk, wood fireplace, sofa bed, fully stocked kitchen with full size refrigerator, oven, dishwasher, and table. Gave us bagged breakfast the evening before as we were leaving at 5 am for the airport.

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Helpful?
1Thank mikenagle00
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you very much for choosing to stay with us. We very much appreciate you taking the time to share your experience with other travelers. I was glad to read that our staff was able to make sure you got breakfast. We are happy to accommodate our guests’ schedules if able. We hope to see you again soon.

Charlotte, North Carolina
Reviewed 15 November 2015

I stayed there over 3 months. Mail and packages were delivered to me often. The front office is really nice with letting you know when you have mail. You either get a phone call or msg or someone will hand deliver it to you depending on the type of mail or deliver. My son sent me a Valentine's gift w/Chocolate...

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Helpful?
Thank Pauline H
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

It is very thoughtful of you to help other potential guests understand our extended stay property. We understand that being away from home for an extended period of time can be stressful. Therefore, our staff tries to reduce that stress any way they can. We are happy to ensure that you get your mail and packages. We are very grateful...

Massillon, Ohio
Reviewed 4 November 2015 via mobile

Very nice remodeled we really enjoyed our stay and the staff was super nice.Nice breakfast.A little hard to find but worth it next to funeral home .Nobody bothered you from that side Stayed here before and they are headed in right direction

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Helpful?
Thank Raymond S
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We appreciate you very much both for choosing to stay with us, and taking the time to share your experience. We are very pleased that you enjoyed your stay. We very much enjoy welcoming back return guests. Please let us know if there is anything that would make your experience even better next time. We look forward to your next...

Reviewed 28 October 2015 via mobile

I liked everything about this hotel. We read reviews that it was not in the nicest area. It was a commercial area where there are several other hotels. Nice for taking a walk. Also near a nice shopping center and very convenient to everything in Pensacola. We weren't going for scenery, but comfort and cleanliness. The layout was perfect for...

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Helpful?
1Thank ABGrant
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We are so pleased that you enjoyed your experience staying with us. We enjoy being such a unique property that we can accommodate our guests by giving them both closeness and space at the same time. Our staff strives to ensure our guests are comfortable, and find their experience convenient while visiting our beautiful city. We appreciate you taking the...

Harpursville, New York
Reviewed 27 October 2015

The room was a delight, with a kitchenette and table area, very comfortable bed, and homelike atmosphere. Open up couch nearby a flat-screen TV. Large window to look out with nice private curtains. I really enjoyed the breakfast which is something I look forward to without having to drive somewhere, and the coffee was good!

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Helpful?
1Thank 7280mary
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We are very grateful that you chose to stay with us, and enjoyed your stay. It was very kind of you to take the time to share your experience. Toreous, particularly, thanks you for singling him out with such high praise. Every day our staff goes out of their way to ensure that our guests have a comfortable and convenient...

Milton, Florida
Reviewed 20 October 2015 via mobile

I travel all around the country and I practically live out of hotel rooms. I can honestly say this is the best hotel I've ever stayed in. The rooms are very clean and spacious. The staff is very professional and very helpful. Brandy and Jessica are both amazing at their job and made our stay very pleasant. I will definitely...

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Helpful?
2Thank jeremy2304
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We are thrilled to receive such high praise. We have a fantastic staff, and their goal is to make every guest’s experience comfortable and convenient. We are please with our success in your case, and look forward to welcome you back. Thank you for the feedback. Brandy and Jessica appreciate the complement. It was kind of you to take the...

Reviewed 19 October 2015 via mobile

My husband had a “Senior Softball Tournament” in Pensacola this past weekend and we chose to stay at MainStay Suites in Pensacola. We had never booked with MainStay before but will definitely again at this one as we visit Pensacola twice each year. We called and advised them of our very late arrival the first night and the night staff...

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Helpful?
Thank Charlene M
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We appreciate you taking the time to let us know how your stay was. Brandy and Jessica thank you for your complements, and for singling them out. We are very pleased that you enjoyed your stay, and look forward to your return. Our staff really enjoys welcoming return guests back; it is one of our favorite things.

Tampa, Florida
Reviewed 19 October 2015

We were pleasantly surprised when we opened the door. First time traveling with our dog. Thought we would be disappointed in hotel but was wrong. The staff was very helpful. Breakfast was decent and served in a very cozy room.

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Helpful?
Thank Elaine M
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you very much for taking the time to share your experience at the Mainstay Suites Pensacola. Our staff really cares about the feedback from our guests. We were so happy that you were pleasantly surprised. We are happy to accept pets, and wish all of our guests to have a comfortable and convenient stay with us. Please come see...

Reviewed 16 October 2015

Besides being a little hard to get to, it was a great property. It's laid out like a condo's. Nice pool, hot tub, tennis court. The breakfast was great and the staff went out of there way to make me feel special. The staff is truly exceptional. The room was very big and had a full kitchen and nice desk/bar....

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Helpful?
Thank Greg A
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

We are so sorry to hear about your loved one’s health issue, but we are so happy to read your remarks about our “truly exceptional” staff. Our staff does regularly endeavor to ensure that each and every guest feels special, so it is gratifying to read the complements that we hear verbally so often. It is so kind of you...

Jacksonville, Florida
Reviewed 14 October 2015 via mobile

I didn't feel comfortable getting out of my car when I arrived around 9pm. The staff was great. However, the room wasn't up to my standards. An older property that needs a little TLC. Decent. But swapping out the furniture is overdue, including the beds. I was suppose to stay 3 nights and checked out after one.

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Helpful?
2Thank kdajaxfl
Julia F, General Manager at MainStay Suites Pensacola, responded to this review

Thank you very much for your complements to our staff. I share our all of our guests’ comments, and they are pleased by your complements to them. We apologize that a few of our LED lights in the parking lot needed replacing when you were here. Typically our parking lot is lit like daylight. We very much appreciate it when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome Home to MainStay Suites, Pensacola, Florida. All Suite types (Single King, Double, Penthouse, and Executive) feature fully equipped kitchens, free local calls, free high speed wireless internet, hot breakfast each morning in the gatehouse, sparkling pool with hot tub, fitness center, and the area's only in-room fireplaces. We are conveniently and centrally located near I-10 and I-110 at exit 13(Davis Highway); close to Univ. of West FL, West FL and Sacred Heart Hospitals, University, and Cordova Malls, and just minutes from Downtown, Pensacola Beaches, and Pensacola NAS and the Naval Aviation Museum. WE have Great Nightly and Extended Stay rates and are honored to offer special discounts for our heroes in the armed forces. Check us out on facebook at MainStay Suites Pensacola, Florida. ... more   less 

Additional Information about MainStay Suites Pensacola

Address: 7230 Plantation Rd, Pensacola, FL 32504-6334 (Formerly InnPlace Suites Pensacola)
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: ₹ 5,325 - ₹ 15,157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Pensacola 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Mainstay Suites Pensacola, Fl Hotel Pensacola
Residence Inn Pensacola
Pensacola Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Pensacola staff and other travellers.
8 questions
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Questions? Get answers from MainStay Suites Pensacola staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second Floor rooms usually larger.”
 of 5 bubbles 300andret, 25 Aug 2016 | Read review
“Excellent hot breakfast. mmmmmm good”
 of 5 bubbles lewispeveto, 7 Aug 2016 | Read review
“Room 121 has a great view of the pool”
 of 5 bubbles F240HYmarkr, 17 Jul 2016 | Read review
“we got the pet friendly suite with a full bedroom/bath downstairs and loft with full bathroom/bedroom ......great price”
 of 5 bubbles redtail592016, 17 May 2016 | Read review
“Great sized room! A full size kitchen was nice to have on our stay.”
 of 5 bubbles jenniferbF7281AG, 16 May 2016 | Read review
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