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Best Western Plus Blue Angel Inn

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
"Newly Remodeled" interior corridor property with easy access to Interstate 10. Offering Deluxe Hot Breakfast, Free High Speed Internet, Business Center, Fitness Center, Swimming Pool, Food Store, Outdoor Picnic Area, Guest Laundry. Offered in all rooms, Microwaves, Refrigerator, Coffee Pots, Hairdryers, Iron/Ironing Boards, 42 Inch TVs w/Cable and HBO.
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Property amenities
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Wheelchair Access
Pool
Free Parking
Public Wifi
Breakfast included
Fitness Centre with Gym / Workout Room
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Outdoor pool
Dry Cleaning
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Room features
Non-Smoking Rooms
Air Conditioning
Microwave
Refrigerator in room
Suites
Family Rooms
Good to know
HOTEL STYLE
Green
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Location
Full view
Contact
2390 W Detroit Blvd I-10 Exit 7, Pensacola, FL 32534-1721
Getting there
Pensacola Regional Airport13 km
Ft. Walton Beach Airport75 km
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Reviews & more
697Reviews
149Photos
13Q+A
62Room tips
Traveller rating
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We thoroughly enjoyed our three night stay at the Best Western Plus in Pensacola, FL. The staff was fabulous, so friendly and helpful. The room was clean and comfortable. The location was great, right off I-10. The motel was very quiet, comfortable bed and heat. The breakfast was
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Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 4 days ago
Thank you cookien for taking the time to review our property. We are glad you enjoyed your stay and hope to see you again. Safe Travels Melissa
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Have attempted to stay here previously but it was always booked, now I know why. Nice location with access to freeway, decor fitting with theme, rooms were comfortable and clean, staff professional and courteous, breakfast was just perfect to start your day. The added bonus of go
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Review collected in partnership with Best Western
Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 6 days ago
Thank you for taking the time to review our hotel. We are so happy you enjoyed your stay and look forward to you returning. Safe Travels Melissa
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I have stayed at this hotel on 3 occasions this year. The staff is friendly and the rooms are clean and comfortable. I would recommend a Keurig coffee maker and recharging outlets for phone cords. I do recommend it as a nice reasonably priced hotel.
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Review collected in partnership with Best Western
Response from blueangelinn, Front Office Manager at Best Western Plus Blue Angel Inn
Responded 6 days ago
Hello Ray!! Thank you for staying with us again and reviewing our hotel. We appreciate your business and hope to see you again. Sincerely Amanda
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When I went into the bathroom the walk in shower was filty. There was gunk in the drain. We had already unpacked our stuff so decided if they let me use their cleaning stuff that I could just do it. They gave me cleaaning stuff to use. After that when I took my shoes off to show
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Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 2 weeks ago
Disputing review ... This guest was wanting both nights free from check in. On the towels her fiance was at the desk and asked for towels only to be delivered to the room. The housekeeper went to the room she knocked and said housekeeping and waited no answer so went in to put towels in bathroom and the lady guest not registered said she was laying in the bed and thought it was her fiance. It feels like a set up for a free night. THanks Melisa
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This place seemed brand new and was so clean. Beds were a lumpy though. We also checked in late and they did not have pillows for my kids. They said too bad.

Breakfast was good in variety, but the hot food was not great quality.
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Response from blueangelinn, General Manager at Best Western Plus Blue Angel Inn
Responded 2 weeks ago
Hello!! Thank you for the review. We appreciate your feedback to help improve areas that may be overlooked. Sincerely Melissa
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
clean and inviting
Photo provided by managementBest Western Plus Blue Angel Inn
2 Queen Beds
The calm b4 the storm!
Previous
If you are not affiliated with Best Western then why do you have their sign on your hotel? I find your reply to the lady that had the misinformation on dogs in the hotel when you said you never had it reprehensible. You've lost my business
Feenie, I don't know how this came to you. Was meant for the property manager of this hotel.
0 votes
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This hotel advertised “pet friendly” as of October 31 on the Trip Advisor booking tool. As of Nov 1 it has evidently been corrected. As I am preparing to write a letter to corporate Best Western, I was going to take a screen shot to include. I arrived last night to check in after booking through Trip Advisor - with a 10 lb dog - and was advised at the conclusion of checking in that “ no pets were allowed”. I showed the front desk agent - Patty- my cell phone where it indicated the hotel was pet friendly ( she read it and acknowledged)and I asked to speak to a Supervisor, and was immediately informed there wasn’t one. I asked to speak to the owner and she advised me “ I am not allowed to call the owner”. At that point in time Patty lost her cool and told me she didn’t care about my situation as she had no power to correct it. She stated she is 63 years old and needs to retire as she hates her job, hates the public because everyone is mean and nasty and rude, stated I was very rude ( as I’m frustrated yes, trying to help her understand that you can’t publish something and in good faith expect a customer to complacently walk away without gaining some type of assistance or understanding of how this happened) and proceeded to let me know that she didn’t care if I complained and tried to get her fired as she would welcome that. Her rant was embarrassing to me, to other guests who passed by and heard her, but most importantly should be of concern to you. It was absolutely outrageous and appalling. I have worked in the airline industry for 40 years - the past 11 years as Director of Customer Service Training for a major airline. My brand would be so terribly compromised if I allowed my crew members to behave in this manner to our valued customers and I believe yours will eventually suffer if she is allowed to continue serving your customers without additional guidance, training or support. Frustrating to feel powerless to help a customer doesn’t warrant this behavior. An apology and assistance to find another room or provide guidance would have been appreciated. What is even more distressing to me is you carry the name of the Blue Angels - and to someone who has personal connections to Naval Aviators - well, that makes it all the worse. My question to you - how does this happen and why was your front desk support so inclined to dismiss the situation by attacking your guest? What will you do to let your front desk know that this guest was, At one point in time, extremely disturbed by her behavior and felt threatened? Contrary to Patty’s wish, My intent is not to “ get her fired”. Even though her erratic behavior led her at one point to say “ go ahead try, I don’t care about this job or this hotel”. Regards, LeeAnn Russell
I think this discussion is going far afield. Sticking to the point, if the hotel has had no hand in publishing 'pet friendly' or 'pet hostile' information on the web, I do not see how they can be held accountable. On the other hand, a 10 lb. dog.... perhaps could have been overlooked in the interest of customer service and comfort. I guess we should all take a step back and perhaps TripAdvisor should get written confirmation from the hotel for everything that it publishes. I have had instances where this was not done
2 votes
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Any Jacuzzi rooms or honeymoon suites?
Sorry, not that I know of. But check their website or call'
1 vote
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Is it close to the beach?
Roughly 20 minutes to beach.
1 vote
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looking to come down next weekend on motorcycle, how is the neighborhood and security?
It is secure. I was able to walk my dog at any time of the day and I felt safe.
0 votes
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Previous
"We prefer the ground floor"
"We always look for higher floors away from everyone! :)"
"all good, second floor has a laundry room and ice machine"
"First floor room was quiet---not normally found in most hotels."
"they are all good"
Previous
PRICE RANGE
US$ 83 - US$ 165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus blue angel hotel pensacolabest western pensacolapensacola best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Blue Angel Inn
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
55
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