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Country Inn & Suites By Carlson, Pensacola West

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265 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Pensacola West
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Showing 262: English reviews
Manchester
Reviewed 16 March 2016

The rooms are clean, but they were a bit understaffed. Also, the night manager gave a us some static for booking from Priceline. We had no complaints except that we asked for change for the coin laundry. (We had only $20's) We were told "No".

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Helpful?
Thank Andy B
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Dear Andy, I would like to apologize for any inconvenience you may have experienced during your stay. I'm sorry to hear that you didn't receive the great customer service that we expect from our staff members, but we appreciate you taking the time out of your day to tell us about it. We hope that you will consider giving us...

Baton Rouge, Louisiana
Reviewed 15 March 2016

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Helpful?
Thank Bill225
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Plano, Texas
Reviewed 14 March 2016

Happy that I picked this hotel over the others. Staff was friendly and helpful with our needs. Location is just off Interstate 10 which was convenient. Despite proximity to I-10 road noise was non-existent in our room. Stopped in Pensacola to visit our son stationed at the NAS while on the way to the Keys for spring break. The other...

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Helpful?
Thank DavaoDuo
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Greetings, We are pleased to learn that you enjoyed your stay with us. Our staff works hard to maintain the cleanliness and upkeep of the Hotel and they will be happy to hear that their hard work pays off. Thank you for taking the time to leave postive feedback. We hope to see you again soon!

Catoosa, Oklahoma
Reviewed 14 March 2016

We booked 3 nights at this hotel through Hotels.com / Expedia for our Son,nephew and 2 x friends. We reviewed check in requirements and they indicated a photo ID and cash deposit. When my son arrived after a 14 hour drive, they were not allowed to check in because he was under 21. We have reviewed both the Hotel.com info...

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Helpful?
2Thank Chris S
CISPNSFL, Guest Relations Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Thank you for taking the time to share your feedback. We apologize for the inconvenient during check in. Our hotel policy is that the guest must be 21 to be able check in and we require a valid ID and Credit card for room payment and incidentals. Hotel did not charge the cancellation fee. Please call Expedia regarding the cancellation...

houston
Reviewed 2 March 2016 via mobile

Just needed a quick stop on our way back to Texas. This worked very well. Close to I-10, spotlessly clean, comfortable beds and pillows and reasonably priced. And, as noted in many other reviews, the staff was both friendly and professional.

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Helpful?
Thank houstontravelingfool
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Dear Guest, Thank you for taking the time to leave a review of your stay with us! We're glad that you were able to get a good night's rest and happy to read that you received the friendly/professional customer service that you deserve. We hope you will choose us the next time you are in our area.

Sugar Hill, Georgia
Reviewed 29 February 2016

So glad that we decided to stay here. There are several hotels to choose from at this exit, but none met my expectations like the Country Inn & Suites!!! We have stayed at several other hotels at this exit and we have now found the one we will be staying at in the future. No need to look any further....

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Helpful?
Thank LilyPlatteCity
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Hello, Thanks so much for such a lovely review! It's always nice to hear that we are meeting our guests expectations. We hope to be your families first choice when traveling to our area! See you soon.

Charleston, South Carolina
Reviewed 24 February 2016 via mobile

Very pleasant andaccommodating staff. Hotel was very clean. Our room was spotless. Beds comfortable as were pillows. Breakfast simplistic but had hot & cold options. Clean breakfast area. Not a single complaint.

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Helpful?
Thank Catherine H
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are happy to hear that you were satisfied with the cleanliness of your guestroom and were able to get a good nights sleep. We hope to see you again the next time you are in our area!

St. Petersburg, United States
Reviewed 22 February 2016

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Thank Tammy B
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Westlake, United States
Reviewed 12 February 2016

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Helpful?
Thank Patricia L
CISPNSFL, Manager at Country Inn & Suites By Carlson, Pensacola West, responded to this review

Grand Rapids, Michigan
Reviewed 12 February 2016

Great hotel at a great price. We had a clean and spacious room, and slept in a very clean and comfortable bed. Also the breakfast was entirely satisfactory. Could not have done better in a restaurant.

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Thank belshout

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Country Inn and Suites hotel in West Pensacola, located in the beautiful "City of Five Flags." Our Pensacola hotel is ideally located off I-10, Exit 7 just minutes from the area's most beautiful beaches. In addition, our Pensacola West accommodations offer guests the kind of inviting atmosphere, warm hospitality and thoughtful services that are sure to please both business and leisure travelers, like Free High-Speed Internet access, a Fitness Center and Indoor Pool and Spa. Make your reservations today and see what makes the Country Inn & Suites among the best hotels in Pensacola, Florida. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Pensacola West

Address: 2607 Wilde Lake Blvd, Pensacola, FL 32526
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: ₹ 5,649 - ₹ 11,026 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Pensacola West 2.5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Carlson, Travelocity, Odigeo and Priceline so you can book your Country Inn & Suites By Carlson, Pensacola West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn Suites Pensacola w Hotel Pensacola
Hotel Style:
#11 Family Hotel in Pensacola
#13 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Pensacola West staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Pensacola West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 202; good room, quiet, 4 rooms down from stairs & farther from elevator”
 of 5 bubbles johnnied_11, 25 Jun 2016 | Read review
“If your looking for a king room, go the extra, and get the minuture suite. There is a couch, and the bathroom is better for 2 people”
 of 5 bubbles Y7561RPcristinas, 12 May 2016 | Read review
“Just don't ask for anything and all will be great.”
 of 5 bubbles Andybritt68, 16 Mar 2016 | Read review
“Rooms on the back are lot quieter. Second floor convenient because of the stairs.”
 of 5 bubbles DavaoDuo, 13 Mar 2016 | Read review
“Under 21 - will be refused service or a room, but not told before arrival.”
 of 5 bubbles chrissN9054UO, 13 Mar 2016 | Read review
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