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4.0
#20 of 62 hotels in Panama City Beach
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Situated on the white-sand shores of the Gulf of Mexico, Radisson Panama City Beach - Oceanfront offers the perfect location for your Florida getaway.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Radisson Panama City Beach - Oceanfront garners applause for its prime beachfront location and the stunning views from its rooms, according to many travelers. Guests have called out the hotel's atmosphere, noting a comfortable and updated decor. However, opinions are mixed regarding cleanliness and room maintenance, with some reviewers pointing out issues despite acknowledging the hotel's overall cleanliness.
Service quality also receives varied feedback, with both commendations for staff friendliness and criticisms regarding responsiveness. Additionally, the hotel's value is questioned by several travelers, who mention unexpected fees and underwhelming amenities.
Location
Beachfront
Atmosphere
Inviting
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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I went down for a short visit to see family. The rooms are good size and all have ocean view. The staff are very polite and helpful and go out of their way to make sure you enjoy your stay. There's a small kitchenette in the room, so I was able to prepare my own meals to save a bit of money (which I prefer). It's clean, quiet and feels safe. Stores and shopping are all a short drive away.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
the beach tower by the sea hotel was undergoing renovations. For our inconvenience We were upgraded to this hotel. But it was also undergoing renovations. (The parking garage.) So parking was miserable. We ended up having to walk a distance if you get done with your day anytime after 4 you won’t get to park close.
Breakfast was ok. You will be paying $10 a day for it, wether you use it or not. 🥯 cereal yogurt ☕️ muffins oatmeal from vending machine juices 🍎 🍌.
Nice size rooms. Beds look comfy and clean. We did still disinfect everything but most of the room looked inviting and clean. The bathroom was a different story. All though it probably was clean, the walls are falling apart. It looks like they just keep painting over it hoping the paint will keep it together. So I’d doesn’t look very clean.
All rooms have a view of the ocean.
It was chilly this time of year. Beginning of March 2020. Mid to upper 60’s. We were on the 11th floor but traffic sounded like we were on the first floor with our doors wide open.
Kitchenette was nice to have. Bring paper towels salt and pepper. There is a soap dispenser by the sink and 1 dispenser in the shower. A liquid soap that supposed to be good for hair, face, & body. 🙄 But no other extras like lotion.
(We brought ziplock bags for the remote controls)
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BCbtsr, DM2 at Radisson Panama City Beach - Oceanfront
Responded 9 Mar 2020
Thank you for taking the time to leave a review. We are in the process of renovating the rooms with new furniture and decorations and apologize for any inconvenience/mess during this time. Our $10 Resort fee covers parking, breakfast and Wi-Fi. We will address your feedback on the bathroom wall with our maintenance staff. Thank you for bringing this to our attention.
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I stayed at the Radisson in October 2021. It was the perfect hotel for my vacation. The hotel is clean and recently updated. The rooms are large and spacious and have balconies overlooking the gulf. We were allowed to check in early and the front desk clerk even remembered my name later on.
One of the main reasons we chose the Radisson was its reasonable price for its location. It is located right on the beach which makes it super convenient to run up to your room during those short Florida rain showers. It is also only 1 mile away from Pier Park which has a lot of great shops and restaurants. We enjoyed eating and drinking at Sharky's and Hang Five which are a short 1/4 mile walk away. There is also a convenience store right across the street.
Some reviews mentioned the limited parking, which is true. It probably only is a problem during the busy summer but in October we did not have issues finding a parking spot. And with the hotel's location, you will not need your car that often.
I definitely would recommend staying here!
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Date of stay: October 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allison P, Marketing at Radisson Panama City Beach - Oceanfront
Responded 23 Mar 2022
Thank you for your recommendation. We cannot wait to see you again!
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We have stayed at the Legacy for eight straight years but this was far and away our worst stay! The hotel has a great location between the piers and the balconies offer a beautiful view of the beach and gulf. That is where the good part ended for this stay! We stayed four nights on the tenth floor. The sitting area/ kitchen room had been repainted on 3 walls but not the fourth. Someone had started painting the bathroom but did not paint within 2 inches of towel bars, sink, dispensers, etc. Not once during our stay did we have any housekeeping service. No trash pickup. No new coffee packets, no toiletries, no clean towels, no sweeping, no cleaning, no change of bedding. The hotel has ice machines on even numbered floors. Our machine on the 10th floor was out of order, as were the ice machines on the 8th and 6th floors, so that meant going to the 4th floor for ice. Of the 3 elevators, the elevator on the west side would not go down to the basement level to access the beach, but you could take it up from the beach. We made the mistake of getting the meal package with the reservation which provided food vouchers for breakfast at the restaurant adjacent to the hotel. At our first breakfast the waitress argued vehemently with us that I was reading the voucher wrong about what we were allowed to get. The food was good but would not recommend the meal package to anyone unless you want to be told that you don't understand what you are reading! With the exception of the young man that was working the front desk when we arrived, the remainder of the desk help seemed uninterested and certainly not welcoming. Until this year we have always enjoyed our stay at the Legacy. With the exception of the balcony view and the nice beach there was absolutely nothing positive about the rest of our stay at the hotel.
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Date of stay: August 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Breena Cocco, Marketing at Radisson Panama City Beach - Oceanfront
Responded 11 Sept 2020
We are sorry to hear that you did not enjoy your stay. We will address your experience internally with the the hotel staff as well as Barefoot Hide-A-Way's staff. We apologize that there were issues with the Breakfast Package. Due to COVID-19, housekeeping only enters rooms when service is requested to limit human contact. We apologize if this was not communicated properly at check-in.
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(1) our room was not ready when we checked in (had to wait over 2.5 hours before we had a room)
(2) the room did not have enough towels for my family and although we tried multiple times to get towels, there was an issue the with hotel clothes dryer the day we checked in and we weren't able to get additional towels until our second day (only my daughter was able to shower that first day)
(3) the floor was filthy and it appeared that it hadn't been mopped after the room was renovated, we asked multiple times for someone to come and mop the floor but no one ever came to do it
(4) the phone in our room was not connected so we had to physically go down to the lobby to speak with hotel staff regarding our issues (we also tried calling the hotel from our cell phones but they either put us on hold before we could say anything or just didn't answer the phone at all)
(5) the staff was not at all polite or empathetic regarding the issues and almost seemed annoyed that we were even complaining about them... definitely did not care about our concerns and comfort
(6) of the three elevators at the hotel, only one was working consistently and the hotel staff and construction workers were usually taking up the space on them which required us to wait through multiple cycles until it was empty enough for us to get on together
(7) on one of the days, a male housekeeper let himself into our room without knocking while my daughter was changing
(8) when checking out, I asked for a final bill but was unable to receive it because the person couldn't find any reference to our stay.
All in all, it was an extremely disappointing stay and I'm very surprised as I really thought that Radisson had higher standards for their chain of hotels.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Breena T, Marketing at Radisson Panama City Beach - Oceanfront
Responded 15 Apr 2021
JayJayWoodstock, we sincerely apologize for these issues you experienced during your stay. We will address your experience internally with upper management and all of our team members.
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Ugh! Will never stay here again. Their amenities online indicated 'free toiletries', which I assumed were the normal hotel mini size soaps, shampoos, conditioner and lotion. NOpe! They provide a wall dispenser with industrial gas station type soap which smells awful! one over the bathroom sink, and another in the shower - 3 in 1 body wash and shampoo! omg, no thanks. The mattress was at least 30 years old, stains. with a visible sag at first glance. worn out and very uncomfortable. sheets carelessly attached, only half way on corners. Carpet soaked in one corner of living room, EW! Dirty, very old, broken vinyl baseboards in bathroom and throughout. Old, ugly, brown carpeting. Gross. entire resort needs serious updates! Obviously doing business to cut corners and save money. Not for guest comfort! And overpriced for what you actually get. Paying for the beach and that's it.
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Date of stay: July 2020
Rooms
Service
Sleep Quality
Room Tip:choose a different hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from B C, Marketing at Radisson Panama City Beach - Oceanfront
Responded 14 Jul 2020
Jill, we are very sorry to hear that you did not enjoy your stay with us. We will address your feedback internally.
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My family has been coming to By The Sea Resorts since 2006. We have been to different hotels in their chain. Legacy has always been our favorite due to it's location. But this company needs to put money back into the hotels you already have instead of buying other ones. Like the Holiday Terrace you posted about a month ago. We had the penthouse suite which has more room but like other post say, it is dated. We never use the pots, glasses etc when we come. Always bring our own. But the elevator issue was a royal pain. We were there seven days and one day out of that time had at least two running. On the positive we had an air conditioner go out and they replaced the whole thing quickly. But with the Covid crap it made it a bit of a dance to get towels and stuff. But that's everywhere. We were select club members before By The Sea Resorts discontinued that. Well if you are going to keep charging the same price for average service, then there is no real incentive to keep coming after fourteen years of loyalty.
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Date of stay: June 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Breena Cocco, Marketing at Radisson Panama City Beach - Oceanfront
Responded 15 Sept 2020
We are very sorry to hear that you did not enjoy your stay with us. We will address your feedback on the elevators and service with the appropriate members of staff and management, as guest comments are very important to us.
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Before checking out I found a Hershey's smear by the toilet that no one bothered to clean. Maybe if they hired American workers instead of underpaying temporary "guest workers" from Jamaica and pocketing the difference; the place would be cleaned properly.
Poop, feces, dirty.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Breena Cocco, Marketing at Radisson Panama City Beach - Oceanfront
Responded 21 Sept 2020
Thank you for bringing this to our attention. We will address this internally.
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From the airport it was about a 30 minute ride via a cab ($55 + tip) for 2 people. Check in was quick and easy. We got a room on the 8th floor with a beautiful view of the ocean. The room was spacious with comfortable beds a safe, full refrigerator and balcony. Room service was very nice and delivered on the spot when we called for towels and toiletries. The pools were great! The one we used was with the lazy river, it was fun and relaxing. Pool towels were provided. There is a restaurant outside near the pools and a fine dining downstairs. Available within walking distance is a Mexican restaurant, an ice cream shop, subway and waffle shop and more! You can rent road vehicles across the street. Everything was nearby. If you want to go the Main Pier there is plenty of shopping and dining. A cab ride there is abou.t $20. Everything was great and would consider visiting there again. Loved the hotel!
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip:Very quiet and nice views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Allison P, Marketing at Radisson Panama City Beach - Oceanfront
Responded 27 Oct 2022
Thank you so much for your kind comments. We hope you will return soon!
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This “resort” is subpar. The rooms are just ok. I hope you do not plan on bathing while here, we could never get clean towels or washcloths. When we would finally get some they would bring us two towels and one washcloth. There were 4 of us 😑. Also plan on getting lots of exercise taking the stairs. The 3 elevators stay out of order. Normally this would not be a huge problem but this time we were on the 12th floor. Definitely spend your well earned money elsewhere.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BCbtsr, DM2 at Radisson Panama City Beach - Oceanfront
Responded 26 Jun 2020
We apologize that you were not brought enough towels and washcloths and for the inconvenience of the elevators being out of service during your stay.
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There are more places to choose from in the Panama City Beach area.
PRICE RANGE
₹7,375 - ₹15,337 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
legacy by the sea hotel panama city beach, legacy sea
FORMERLY KNOWN AS
Legacy By The Sea
LOCATION
United StatesFloridaFlorida PanhandlePanama City Beach
NUMBER OF ROOMS
139
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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