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TownePlace Suites Panama City

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115 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Panama City
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Showing 114: English reviews
Greenville, South Carolina
Reviewed 14 April 2016

We paid over $250 after taxes for a single night stay and we will never stay at this facility ever again, in fact we were so disappointed that I am going to go as far as to write some well documented reviews on websites to warn others about what to expect there. Firstly, we requested an early check in and...

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Helpful?
1Thank Rocky M
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Rocky M, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the TownePlace Suites Panama City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not being...

Reviewed 4 April 2016 via mobile

Just have to say, Candice is my new BFF! "Saved us $8 or 2 McDonald's meals!!" Haha inside joke with us! I cannot begin to tell you how nice and friendly the staff were. Candice was awesome, friendly, always had a smile on her face even at 11 pm at night! She went ABOVE and BEYOND what was expected of...

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Helpful?
1Thank Kelly A
VictoriaStam, Sales Coordinator at TownePlace Suites Panama City, responded to this review

Dear Kelly A, Thank you so much for your kind words on our staff. We are proud to have a friendly face such as Candice on our team and Helen is definitely very good at her job! I am happy to hear that our staff was accommodating when we were low on the waffle batter. Thank you for choosing TownePlace...

Colorado Springs, Colorado
Reviewed 21 March 2016

I don't use Towneplace Suites much but was pleasantly surprised. This one was in good shape and met the need. It was not on the beach where all the spring break action is but it was quiet and clean. It has a good breakfast and service. The front desk attendant was helpful with maps and directions. If you want a...

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Helpful?
Thank traveltime92
VictoriaStam, Sales Coordinator at TownePlace Suites Panama City, responded to this review

Dear lovetotravel719, Thank you for your kind review of our hotel. I am happy to hear that you found our staff helpful and the breakfast was to your liking. We hope you will visit our property again next time you travel. Thank you again for choosing TownePlace Suites by Marriott in Panama City!

Atlanta, Georgia
Reviewed 17 March 2016 via mobile

As a Platinum Elite member I travel numerous weeks in various states and countries. The hospitality and professionalism I received at this hotel ranks up there as one of the best. I have never written a review in all of my travels but feel compelled to do so now. I was especially impressed with Grace at the front desk as...

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Helpful?
Thank ImOnDaRoad
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear ImOnDaRoad, Thank you so much for your review about our hotel and your comments about Grace. She has definitely lots of energy and absolutely enjoys what she does. We are proud to have her on our team. We appreciate you being a Platinum Elite Member and for choosing TownePlace Suites by Marriott for your stay in Panama City. Kind...

Naples, Florida
Reviewed 22 December 2015 via mobile

For some reason I rarely stay at this Marriott Brand. I found this hotel to be very nice with a great room and perfect set up for a longer stay. The staff was very friendly and accommodating. As a result of this stay I will look forward to checking out this brand on future travels.

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Thank BlueMarlinDave
Reviewed 23 October 2015 via mobile

This is crazy we have arrived at the hotel ,which we previously made reservations online,and we did not get what we requested.We asked for a room w/ a full kitchen, and the kitchen has no stove....The customer is always right,but these people are steady arguing with us. I do not suggest this hotel

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Helpful?
2Thank Justin L
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Justin, We are sorry to hear that we did not meet your expectations in regards of the room and our customer service. I apologize for not being able to accommodate your special request. I can see how not having an oven might have affected your trip's plans. Here at TownePlace Suites by Marriott we strive to provide an excellent...

Reviewed 20 October 2015 via mobile

Regina (General Manager) was very helpful on my business stay. I come in town to Panama City, and I forgot a few expensive personal items in my room. She recovered my belongings, and offered to FedEx them to me. Fortunately, I was there the following week and was able to pick them up then. Regina greeted me with a smile...

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Thank Livelovepeacejoy
Long Island City, New York
Reviewed 15 October 2015

Rooms were nicely equipped, clean, and comfortable . Breakfast was easy and the selection allowed us to all eat and be on our way. The staff helped out with the couple little things that we asked. Would stay here again without hesitation.

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Thank NM200000
Fairfax, Virginia
Reviewed 11 September 2015

To be a Marriott chain I was quite disappointed! I stayed here for a week a few weeks prior and had issues that did not seem to be addressed. Unfortunately for work I had to come back and stay an additional two weeks. I did not enjoy the same breakfast every morning and when things ran out I did not...

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Helpful?
2Thank L R
Sofia T, Guest Relations Manager at TownePlace Suites Panama City, responded to this review

Dear Ms. Russell, Thank you for taking the time to give us feed back in regards to your recent stay at the TownePlace Suites Panama City. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues you had...

Baltimore, Maryland
Reviewed 29 August 2015

I am a Marriott Silver Elite member and primarily stay in Marriott hotels. Ok, this hotel was great for my week long business trip. Nice bed, kitchenette, big closet, etc. The thing that really grossed me out was the condition of the room. I read other reviews on trip advisor like this, but thought how bad can it be. Well......

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Helpful?
1Thank Chuck_and_Mel
Sofia T, General Manager at TownePlace Suites Panama City, responded to this review

Dear Chuck and Mel, Please accept my sincerest apologies about the cleanliness of your room. Cleanliness of the hotel is our priority and I have passed on this information to the housekeeping department. Please feel free to contact me if you desire to provide more information about your stay. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
TownePlace Suites by Marriott® is an extended-stay hotel where you can balance work and life as you like with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen and high speed Internet access. ... more   less 

Additional Information about TownePlace Suites Panama City

Address: 903 East 23rd Street, Panama City, FL 32405
Region: United States > Florida > Florida Panhandle > Panama City
Price Range: ₹ 10,104 - ₹ 18,253 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Panama City 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Towneplace Suites By Marriott Panama City Hotel Panama City
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Panama City staff and other travellers.
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over a year ago

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Questions? Get answers from TownePlace Suites Panama City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor and had a good room.”
 of 5 bubbles SamD0149, 26 Sep 2016 | Read review
“Beds are fantastic”
 of 5 bubbles 374blancher, 19 Sep 2016 | Read review
“If you're staying with a family, go elsewhere.”
 of 5 bubbles littleyacht, 17 Jun 2016 | Read review
“If you are with kids, take suites with Kitchen”
 of 5 bubbles roopab316, 18 May 2016 | Read review
“We stayed in the two room suite. A nice setup but the sheets were dirty”
 of 5 bubbles rockym434, 14 Apr 2016 | Read review
5 of 5