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Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard

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Traveller (200)
Room & Suite (78)
Dining (26)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located minutes from some of Florida's best beaches, golf courses, shopping and dining, the Embassy Suites Palm Beach Gardens - PGA Boulevard is an ideal destination. Enjoy a complimentary cooked-to-order breakfast and a complimentary Evening Reception before dining on site at Verdea Restaurant and Wine Bar. From a grand ballroom to executive boardrooms, this hotel in Palm Beach hosts events for between 10 and 400 guests. Onsite amenities include a fitness center, ATM and free breakfast.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Sauna
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
19Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1,165Reviews
289Photos
13Q+A
98Room tips
Traveller rating
  • 652
  • 269
  • 115
  • 76
  • 53
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Popular mentions
Staff friendly. Elevators filthy. Room Bathroom unclean. Shower head old. Water not full spray. Spout loose on wall. Old. Restaurant dirty. No complimentary coffee in lobby. That’s a big thing for me. In room coffee below standard. Coffee in lobby 4$ a cup.
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Review collected in partnership with Embassy Suites Hotels
Response from MariahK107, Front Office Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 6 days ago
Dear Compass47134544267, Thank you for sharing your recent experience here at our property. I am so sorry this stay was not phenomenal. I will ensure we take your comments under consideration as we strive for improvement. If there is anything we can do to make this right, please do not hesitate to let us know. We hope you have a great day!
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Hotel's Favourite
We had an office function in the area and this hotel was great all around. Location has several nice restaurants within walking distance but the hotel is great to stay and eat at the restaurant and bar. Hotel is very clean and most responsive staff I've encountered in years.
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Review collected in partnership with Embassy Suites Hotels
Response from MariahK107, Front Office Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Thank you for sharing your recent experience here at our property. I am so glad you enjoyed your stay. We strive to provide gracious engaging and caring service to each and everyone of our guests. We hope you’ll visit us again soon!
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The hotel was in an ideal location, the staff very friendly and helpful. The room was clean, but the toilet tended to run and the shower was very small. Overall, it was a good experience and would stay there again.
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Review collected in partnership with Embassy Suites Hotels
Response from MariahK107, Front Office Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Thank you for sharing your recent experience here at our property. I am so glad you enjoyed your stay with us. We hope you visit us again soon!
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This hotel was filthy. People were smoking in the halls. I did not want too touch the elevator buttons. We asked for our room to be cleaned everyday the same spots were still there. The hotel is older but that is no reason to be filthy.
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Review collected in partnership with Embassy Suites Hotels
Response from MariahK107, Front Office Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Thank you for sharing your recent experience here at our property. I am so sorry for the challenges that occurred during your stay. We strive to provide gracious, engaging, and caring service to each guest. We hope you will try us again soon, as we continue to strive for improvement.
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Beautiful hotel , amazing staff , very clean and attentive. Not 5 star to me if you can’t get coffee room service. Every meal eaten there was GREAT - room service stinks ( box food in a to go bag ) very unexpected for such a classy venue. Area is saturated with great
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Review collected in partnership with Embassy Suites Hotels
Response from MariahK107, Front Office Manager at Embassy Suites by Hilton Palm Beach Gardens PGA Boulevard
Responded 1 week ago
Thank you for taking the time to share your recent experience here in a property. I am so sorry we do not have coffee available through room service. We will have this addressed ASAP. We hope you will visit us again soon.
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Rust from water damage
Black mold on ceiling
The cave by evening
The cave by evening
cleaning needed
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12345616
Do you allow small dogs
Never saw any dogs there, but I don't know if they have a specific policy.
0 votes
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They are included. The suite isbeautiful. It's like a 2 bdrm apartment. The hotel is also beautiful with swans in a pond in the lobby and very nice restaurant and ideally located near I95 and the beautiful Palm Beach Mall. Have fun!
1 vote
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All rooms have a microwave and small fridge!
1 vote
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Is there a sauna or hot tub?
Yes there's a Hot tub
0 votes
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123
"Make sure the receptionist listens to you when requesting a room."
"The first floor is very convenient if you like swimming."
"Higher floors offer better views."
"Corner rooms are larger. Try for Pure floor (5)"
"Check your room carefully for cleanliness"
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12345620
PRICE RANGE
US$ 178 - US$ 449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites palm beach gardenspalm beach gardens embassy suites
LOCATION
United StatesFloridaPalm Beach Gardens
NUMBER OF ROOMS
160
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