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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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405 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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Showing 386: English reviews
Palm Beach Gardens, United States
Reviewed 4 weeks ago

Great and very well put together. Friendly yet helpful staff. Rooms very sizeable for usage ad much more. Suites are beautiful wiih many perks. Pool was an exciting adventure with my children and her friends.

Review collected in partnership with Best Western
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Helpful?
Thank chevam2017
Management response:

Thank you so much for taking the time to submit a review and let us know how we're doing! Your kind words and comments will be share will all of our staff, as I know they too will very much appreciate feedback from a guest's perspective. We hope to have you return in the future! Warmest regards, Crystal General Manager

West Palm Beach
Reviewed 4 weeks ago

The Best Western Plus Palm Beach Garden Hotel & Suites and Conference Center is a pet friendly hotel with great accommodations at a reasonable rate. Will strongly consider staying here again the next time we visit Palm Beach County.

Review collected in partnership with Best Western
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Helpful?
Thank Victor C
Buffalo, New York
Reviewed 18 March 2017

Arrived at the facility early hoping to check in .. asked the front desk if it was possible...chad just sat there and shook his head .. noooo .. ok, well maybe we can put our bags here .. nooo .. I don't have the storage .. ok .. came back around 500p .. good ole chad still working. Checked us...

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Helpful?
1Thank Debbie M
Management response:

Thank you for taking the time to submit a survey regarding your stay with us. On behalf of our entire team, please accept our apologies for failing to meet your expectations. Please rest assured that your concerns have been addressed with our staff in an effort to better improve our services. My biggest regret is not knowing of your disappointment...

Weymouth, Massachusetts
Reviewed 16 March 2017

Stayed for 2 nights. Pirce guaging for March. Trash overflowing out back. Poor service. Front desk staff not helpful especiall fot TV service in the evening . Key cards constantly not working. Hotel not locked and secure. Dirty appeal. POOR Customer Service all around. Small bathrooms and Rooms. Breakfast Horrible only had a bite and left for Starbucks. I would...

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Helpful?
Thank katy61
Management response:

Thank you for taking the time to submit your review. My deepest regret is not knowing of your disappointment until now. While we have immediately addressed your concerns and and also shared your comments with our staff in an effort to better improve our services, I would love the opportunity to further discuss your stay with you. Please feel free...

Reviewed 10 March 2017

It was fine for my purposes as I was alone but this hotel is dated. Must be modernized for the prices that are being charged (patched wall above showerhead in bathroom and loose faucet). Also, poor WIFI, if anybody has issues with Internet I would log off then log back on or shut off phone completely for a few minutes....

Review collected in partnership with Best Western
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1Thank Scott D
Manchester, United Kingdom
Reviewed 4 March 2017

Not the best Best Western we have stayed in, quite dark decor in reception, not light and airy. We were on the third floor and the room was average. It was clean but again quite dark decor. The breakfast was in another building and satisfactory. The staff were pleasant.

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Helpful?
Thank iankW6940KE
Brevard
Reviewed 27 February 2017 via mobile

People yelling in the court yard, others partying in the hallway and the rooms across from us until after 2 am. And then at 4 am the smoke alarm starts chirping! Up in the morning the shower turns from hot to very cold.

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Helpful?
Thank Brevardtraveller
BestWesternHotels, BW at Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center, responded to this review

Hi We're sorry we did not meet your expectations. We will address the smoke alarms and shower temperature with our maintenance staff. Thank you for leaving us a review! Best Western Hotels & Resorts

Concord, New Hampshire
Reviewed 26 February 2017

In the area for work and I found the hotel just fine. I had a corner room on the highway side of the hotel but the traffic was light and it was not too noisy. I slept just fine. The curtains were room darkening, little outside light got in. There was a nice desk and an area with microwave, frig,...

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Helpful?
Thank B2493DYkathyl
Tampa, FL
Reviewed 25 February 2017

Stayed here for 2 nights in January for a quick diving trip. Check in was easy. Room was comfortable. Location is excellent. Bed was comfortable with nice pillows. Only issue is the bathroom which could do with a little TLC. I would stay here again for the right price.

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Thank shauny2k3
Tallahassee, Florida
Reviewed 15 February 2017

We had a reservation for 3 nights (2/9/17 to 2/12/17). We noticed beer cans and trash in the North Parking lot where we parked. We used the security door from the lot at 9:00 pm and the door was unlocked. The pillow case in our room had a large blood stain on it. Housekeeping neglected to put towels in our...

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Helpful?
Thank aerobattlh
Management response:

Dear Aerobattlh, Thank you for taking the time to submit feedback regarding your most recent stay with us. On behalf of our entire team, please accept our apologies for failing to exceed your expectations. Your feedback is extremely important to us, and I would have loved the opportunity to address your concerns, had I been made aware of the situation....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408-3224
Region: United States > Florida > Palm Beach Gardens
Price Range: ₹ 5,830 - ₹ 11,983 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Windsor Gardens Hotel And Conference Center
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Palm Beach
Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center FL, North America
Hotel Style:
#4 Romantic Hotel in Palm Beach Gardens
#5 Family Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and other travellers.
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Questions? Get answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the back (nothing to see) but quieter.”
baysail, 16 Apr 2017 | Read review
“The room was very comfortable and clean.”
al598, 30 Mar 2017 | Read review
“Had a king room that we really enjoyed.”
rhg47, 30 Mar 2017 | Read review
“I don't know what is expected here.”
759betsyb, 30 Mar 2017 | Read review
“Ask for a room with a couch. I think the room would be larger.”
800davea, 28 Mar 2017 | Read review
5 of 5