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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

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Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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386 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center
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Showing 367: English reviews
Tallahassee, Florida
Reviewed 15 February 2017

We had a reservation for 3 nights (2/9/17 to 2/12/17). We noticed beer cans and trash in the North Parking lot where we parked. We used the security door from the lot at 9:00 pm and the door was unlocked. The pillow case in our room had a large blood stain on it. Housekeeping neglected to put towels in our...

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Helpful?
Thank aerobattlh
Management response:

Dear Aerobattlh, Thank you for taking the time to submit feedback regarding your most recent stay with us. On behalf of our entire team, please accept our apologies for failing to exceed your expectations. Your feedback is extremely important to us, and I would have loved the opportunity to address your concerns, had I been made aware of the situation....

Orlando, United States
Reviewed 14 February 2017

Only stayed one night. Wasn't able to use the amenities. Did have some breakfast but the line was slow so I just grabbed what I could without getting in anyone's way. The thing that left a negative impression occurred when I entered the lobby the first morning. When guests are exiting the lobby, many, I would imagine, expect a "good...

Review collected in partnership with Best Western
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Helpful?
Thank 224harryp
Management response:

Dear 224Harryp, Thank you for taking the time to review our property after your recent stay. On behalf of our entire team, I would like to apologize for not making you feel welcomed as a guest. I have immediately addressed your concerns with the staff, in an effort to better improve our services to all guests - because each guest...

Montreal, Quebec, Canada
Reviewed 14 February 2017

Assumed that all Best Western had same cancellation/change policy. Wrong lesson learned. My wife had a bad cold and we wanted to delay our arrival. Arrived in the parking and avoided a broken beer bottle on the lot. Had asked for an upper room and that was also not possible.. We got a small dark room on the first floor...

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Helpful?
Thank Michel B
Management response:

Dear Michel B, Thank you for your feedback regarding your recent stay with us. It is unfortunate to hear that we did not meet your expectations. My deepest regret is not knowing of your disappointment prior to checking out, as I would have appreciated the opportunity to better serve you. Feedback such as yours helps us understand from a guests...

Merritt Island, Florida
Reviewed 2 February 2017

My small dog had to have severe surgery & be in veterinary hospital for several days IF he lived.. I was frantic, coming from Merritt Island Fl & completely unfamiliar with where to stay that would allow a dog for one night, then be able to accommodate myself for unknown possible days.. I was way to emotionally fragile & distracted...

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Helpful?
1Thank treesmail1
Reviewed 2 February 2017

Chose this hotel based on reviews. The hotel is dated and tired. Desk staff recommended chain restaurants in the area for dining. Bathroom is small but has nice towels and nice shower head. Linens on bed are old as are window treatments. Breakfast was ok, nothing special. All in all an average hotel, not worth more than 3 stars. Expensive...

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Helpful?
Thank Michele W
The Villages, Florida
Reviewed 27 January 2017

In spite of some other reviews, I had a very clean, quiet and comfortable room at this hotel last night. Front desk person was friendly and helpful and breakfast this morning was good and so much nicer than another BW in Orlando recently. All staff encountered said hello and were pleasant. Location is minutes from a Seasons 52, Bonefish Grill,...

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Helpful?
Thank dzine3
Palm Bay, United States
Reviewed 23 January 2017

VERY HAPPY< JUST make sure you talk to manager! Crystal M. will go above and beyond to make sure your stay is great. Clean, good security, good breakfast and nice area! I am never happy with anything. I always have something to complain about, however this Management staff and Hotel, seem to work together well. I'm a Military Guy, and...

Review collected in partnership with Best Western
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Helpful?
Thank rafaelmY9500YO
Richmond, Virginia
Reviewed 18 January 2017

This could be a great place, but its tired, and the staff seem to be too. Room was not real clean and had a bad odor. Gym was small and equipment was not in great shape. overall, the place just seemed to not be very clean. Breakfast was not bad

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Helpful?
Thank James H
West Warwick, Rhode Island
Reviewed 16 January 2017 via mobile

Stayed 3 nights in January. Found the front desk staff uninviting. We were not told about breakfast and only realized after seeing other people with food. The bed was uncomfortably hard. The hallway is noisy at night. The room and bathroom were clean. Overall the hotel seems dated yet functional.

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Helpful?
Thank jg99999
New Providence Island
Reviewed 12 January 2017

The hotel was nice overall. My family and I would stay here again if we were in that area. The breakfast bar had a variety if items including hot food such as scrambled eggs. The pool is small but our children enjoyed being in the pool. We also appreciated the free internet service and the free parking.

Review collected in partnership with Best Western
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Helpful?
1Thank janmiller448

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center

Address: 11360 US Highway 1, Palm Beach Gardens, FL 33408-3224
Region: United States > Florida > Palm Beach Gardens
Price Range: ₹ 5,825 - ₹ 19,045 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Windsor Gardens Hotel And Conference Center
Windsor Gardens Hotel Palm Beach Gardens
Windsor Gardens Palm Beach
Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center FL, North America
Hotel Style:
#4 Romantic Hotel in Palm Beach Gardens
#5 Family Hotel in Palm Beach Gardens
#5 Business Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and other travellers.
8 questions
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Questions? Get answers from Best Western Plus Palm Beach Gardens Hotel & Suites & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in the rooms over the drive thru”
 of 5 bubbles debbiem842, 17 Mar 2017 | Read review
“Choose a room away from the highway.”
 of 5 bubbles B2493DYkathyl, 26 Feb 2017 | Read review
“Ask for Chad.. he supplied every amenity possible & the first floor was quite and room was very cozy & comfortable..”
 of 5 bubbles treesmail1, 1 Feb 2017 | Read review
“Budget hotel, nothing more”
 of 5 bubbles 767michelew, 1 Feb 2017 | Read review
“I have nothing to add”
 of 5 bubbles mac0nh, 9 Jan 2017 | Read review
5 of 5