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Tideline Ocean Resort & Spa

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Tideline Ocean Resort & Spa
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554 Reviews from our TripAdvisor Community

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There are newer reviews for Tideline Ocean Resort & Spa
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Showing 522: English reviews
Palm Beach, Florida
Reviewed 3 March 2015

This place is amazing the staff are all so nice. And the bartenders were on point Ivan and eddy both make amazing drinks and Desmond was most helpful with everything I can't wait to go back in fact I'm going back at the end of this month .

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Helpful?
1Thank Doreen M
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Doreen M, your review and seeing my team of rockstars being recognized just made my day! Thank you so much for choosing The Tideline, we sincerely appreciate your business and loyalty. Please come see us again soon.

San Diego, California
Reviewed 3 March 2015

this used to be such a great hotel, but you can tell they are so understaffed with little to no leadership... how are there no managers there on the weekends?? isn't this a hotel?! beautiful beach, hotel could really use some updating, parking lot needs to be redone too- it's scary walking in heels next door to the four seasons,...

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Helpful?
1Thank sophia t
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: sophia t, thank you for taking the time to share your feedback. While reading your review, I was very disappointed to hear about your less than stellar perception of the properties leadership. We make certain that 7 days a week and all shifts daily, there is a designated manager on duty to assist with and accommodate any...

Boynton Beach, Florida
Reviewed 27 February 2015

Tideline is a recent addition to the Kimpton hotel brands, which I love. They are in the process of renovating the hotel and it is beautiful. The staff is excellent and Allison took care of all of our needs at the front desk. The new restaurant, Brandon's on the Beach, was excellent and the restaurant manager, Ehren Scheib, was especially...

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Helpful?
Thank Lindsey E
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Lindsey E, we are super pumped to read that you had such a great time here at The Tideline - and equally as stoked to see our team of rockstars being acknowledged for their exceptional guest service. Thank you so much for sharing your feedback and for your business to Kimpton Hotels, please come see us again...

Boston, Massachusetts
Reviewed 26 February 2015

It is difficult to understand the negative reviews written. Our experience was very positive, We were greeted warmly upon checking into the Tideline. We chose this hotel because it was part of the Kimpton chain which we love. It did not disappoint! It's the little things that matter, & the breakfast & cocktail vouchers that were given due to a...

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Thank 641foodie
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: 641foodie, thank you so much for your wonderful feedback on your wonderful stay! Sounds like we knocked it the park in regards to your experience, and our awesome Manager - Ehren was the icing on the cake ;-) Thank you so much for your business, we hope to see you again very soon!

Virginia, USA
Reviewed 26 February 2015

I am a fan of Kimpton, who has only recently taken over this self-described boutique spa and hotel. Start off with the best: the bath towels are nicely laundered,large and fluffy. The lunch and late night bar staff are attentive and helpful. The property has a nice beachfront. That's the best that can be said. After that, the property is...

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3Thank Islandman46
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Islandman46, This is certainly not the level of service we strive to provide nor is it typical of our operations or standards, so I'm very disappointed that this is what you experienced. I can assure you that I've coached my staff on this review for nothing but stellar service and communication for future guest stays. In regards...

Bronxville, New York, United States
Reviewed 25 February 2015 via mobile

So, the hotel is dark. I'm not the first to write that. I suppose the only way they can fix dark(Zen in management speak) is to tear it down and start over. Dopey is another story. A short list: a sliding bathroom door that doesn't fully close. A badly made up room. A wall switch that turns on a lamp...

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Helpful?
1Thank Dennis B
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Dennis B, I was disappointed to read that you were awoken by an erroneous wake up call. I have coached my staff on this to prevent inconveniences of this sort. The Tideline's ambiance is certainly boutique, unique by definition - that of which promotes relaxation for our guest's while staying in Palm Beach. Thank you for your...

New York, NY
Reviewed 24 February 2015

I don't agree with the other reviewers on some of the points. Yes, it's dark. Everything is brown, from the floors to the paint to the wallpaper. There isn't a lot of interior light. The place was clean and the furnishings in our room were modern. My verizon iPhone had great service and the internet was good. Our stay overall...

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2Thank StopForDirections
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: StopForDirections, thank you so much for taking the time to share your feedback on your recent stay here at The Tideline. I was very pleased to read that overall you enjoyed your stay. In regards to your notes on the minibar and restaurant service, I have already spoken to my team of leaders to ensure we are...

Palm Beach, Florida
Reviewed 23 February 2015

I had breakfast with friends who stayed at this hotel and it was terrible. The good news is that the valet service is friendly and efficient. That's where it ends. The hotel is dark and looks dirty upon entering. Walking upstairs to the dining room is depressing and while food is fine (I'm talking about a cheese omelete and coffee,...

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2Thank doug100worth
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: doug100worth, I was disappointed to read about your perception of The Tideline. We take great pride in our immaculate facilities, superb guest service, and ambiance which promotes relaxation. We hope that one day you will come enjoy a stay with us to experience it firsthand.

wall nj
Reviewed 22 February 2015 via mobile

I would like to start by saying the front desk staff and room service staff were great. Overall the hotel needs improvements in many areas. The beach (why we chose the hotel) has little to no amenities. Where are the chaise lounges, cabanas, canopy beds. I stayed at several other hotels at this price point and this was the worst...

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3Thank James C
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: James C, thank you so much for writing your review - I can assure you that we are reading them, and taking all feedback into consideration for future flawless stays. As we continue to see our areas of opportunity, we will surely be upgrading and updating our facilities to continue providing nothing short of stellar accommodations. Other...

Reviewed 22 February 2015

We have had the worst stay here. The rooms are dark and dreary but worst of all we cannot sleep at night. They leave their loud outdoor music on until you finally can talk them into turning it off (3am). Then they book large parties with bands that are on the same floor where the guest hotel rooms are and...

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6Thank WelcomeCor1
Mike R, AGM at Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: WelcomeCor1, we sincerely apologize for the inconvenience you experienced while staying with us in regards to the wedding we had in-house and it's music that kept you up. As a frequent traveler myself, I absolutely understand the frustration of not having a quiet night's rest - especially when on vacation and trying to relax. I can assure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Beckoning like a shimmering wave, Tideline Ocean Resort and Spa is the first new oceanfront resort on Palm Beach in more than 18 years, and the only beachfront boutique hotel on the island. Contemporary and chic, the hotel engages the escapist in everyone with an unpretentious air of sophistication combined with the continuous flow of fresh ocean breezes. Tideline boasts 134 guestrooms and suites all of which offer panoramic water views of the Atlantic Ocean or Intracoastal Waterway. This beachfront getaway also offers an exclusive dining experience at Brandon's beachfront restaurant and the unequalled experience of our full-service spa. ... more   less 

Additional Information about Tideline Ocean Resort & Spa

Address: 2842 South Ocean Boulevard, Palm Beach, FL 33480 (Formerly Tideline Ocean Resort + Spa)
Region: United States > Florida > Palm Beach
Price Range: ₹ 16,340 - ₹ 40,261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tideline Ocean Resort & Spa 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Omphoy Ocean Hotel Palm Beach
Tideline Ocean Resort & Spa Palm Beach, Florida
Hotel Style:
#3 On the Beach Hotel in Palm Beach
#4 Family Hotel in Palm Beach
#5 Romantic Hotel in Palm Beach
#5 Spa Hotel in Palm Beach
#5 Business Hotel in Palm Beach
#6 Luxury Hotel in Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Tideline Ocean Resort & Spa staff and other travellers.
17 questions
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Questions? Get answers from Tideline Ocean Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Of course ocean views are best.”
 of 5 bubbles Craiga421, 21 Mar 2017 | Read review
“Make sure you are not on the first floor near the generator - VERY loud and a lot of rattling.”
 of 5 bubbles , 3 Mar 2017 | Read review
“I enjoyed the 4th floor with a balcony”
 of 5 bubbles phillyflyhigh, 7 Feb 2017 | Read review
“Anything with an ocean view and balcony”
 of 5 bubbles prkozmo, 6 Feb 2017 | Read review
“😒The ocean view rooms are the best especially with the ceiling to the floor ocean view window”
 of 5 bubbles BeautifulRee, 7 Jan 2017 | Read review
5 of 5