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After a long flight, arriving at 1 am we got to the hotel. The room the gave us an efficiency room and Murphy bed. Seriously? On the good note, the next morning they made up for it and gave us a beautiful room overlooking the...More
The slide for the pool was closed due to the pump being broken. My kids were disappointed on that. They DO charge an addt'l resort fee per day when you check out so don't forget to add that to the total for your room. From...More
Really wonderful kitchen. The room was clean and well kept up. The only bummers were construction in the lobby,t he stairwell was shut down for one day (I hate elevators) and there's only 3 washers and dryers all on different floors. I asked to be...More
Had some use it or loose it points on a time share. We choose "The Cove". There were four of us in a two bedroom condo. The place was clean and neat.. There were cards under the bed stating " See, we even clean under...More
I booked this hotel through Hotwire appoximately two weeks prior to my arrival date which was January 22nd. On the website it stated that the pool was going to be closed for repairs at the beginning of January and would re-open by January 13th. When...More
13 Thank Nichelle H
Response from Diamond R, Manager at The Cove on Ormond BeachResponded 30 January 2015
We sincerely apologize for the inconveniences you encountered while staying with us. Unfortunately, we did experience delays in our pool repairs requiring us to extend our completion date. Your thoughts and comments are much appreciated and we’ve taken measures to coach our team to better...More
Response from Diamond R | Property representative |
We recommend to place room requests as soon as possible as requests are granted on a first come first serve basis. You can call the front desk directly at 386.677.1446 for assistance. Thank you and we... More
We recommend to place room requests as soon as possible as requests are granted on a first come first serve basis. You can call the front desk directly at 386.677.1446 for assistance. Thank you and we look forward to seeing you enjoy a wonderful vacation with us!