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Very disappointed by a guest service by the name of Rodreena, she should not be working face to face with hard working paying customers, after a long drive and waiting for more than 40 minutes just to be greeted by a very Rude person it's...More
1 Thank A TripAdvisor Member
Response from Fabirri, General Manager at Red Roof Inn Orlando South - Florida MallResponded 20 October 2017
We are sorry that you were not completely happy with our stay. We will work harder with making sure our staff meet all of our guest needs and we will speak to our staff regarding this matter. We hope you get the chance to stay...More
The people that work at The Red Roof Inn are wonderful!!! I was introduced to the Supervisor Shawna and she was a delight. Very Very Very Helpful. She took care of my family NEEDS😂😉😁.... THANK YOU. Xavier was a wonderful host. He treated me like...More
Response from Fabirri, General Manager at Red Roof Inn Orlando South - Florida MallResponded 24 October 2017
We are delighted to hear that you enjoyed your stay. Thank you for letting us know. We appreciate your comments regarding your recent stay at the Red Roof Inn Orlando South - Florida Mall. We hope you get the chance to stay with us again.
Tiffany and Alvin at the front desk was great. she was friendly, and they gave us a upgrade because our reservation had gotten mixed up on our part. Thanks Tiffany for being being understanding, and Alvin for going out of his way to get us...More
Response from Alvin C, Manager at Red Roof Inn Orlando South - Florida MallResponded 4 October 2017
Dear Mr. Lee,
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Orlando South - Florida Mall.
I will make sure to share your comments with Tiffany she is a...More
Check in was great. No problems there. Issues i had was park all the towards the front of the lot where my room is towards the back. Not easy with luggage. Plus no in room coffee. Had to travel all way to the office for...More
Thank Autismspeaks K
Response from Alvin C, Manager at Red Roof Inn Orlando South - Florida MallResponded 4 September 2017
Thank you so much for your review of our hotel. We value your feedback as well as your loyalty. Upon your next visit we invite you to try our Deluxe two double beds that does include the in room coffee maker, iron/iron board. We have...More
This hotel is awesome rooms are clean and the property is great we had the best housekeeper ever Ms Barbara we extended our stay for a week and she is so awesome and friendly always checked on our family even if we didnt want service...More
Thank Michael F
Response from Alvin C, Manager at Red Roof Inn Orlando South - Florida MallResponded 21 August 2017
Thank you for taking the time to completing an TripAdvisor review of our Red Roof Inn-Orlando South location. I am thrilled to see that you enjoyed your time at the hotel I have shared your compliments with Barbara and we were honored that you mentioned...More