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Crowne Plaza Orlando Downtown

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Traveller (203)
Room & Suite (257)
Pool & Beach (36)
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Overview
  • Excellent46%
  • Very good26%
  • Average15%
  • Poor8%
  • Terrible5%
Travellers talk about
“amway center”(49 reviews)
“bob carr”(10 reviews)
“king suite”(30 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (957)
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Traveller rating
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75
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399
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140
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47
Show reviews that mention
All reviewsamway centerbob carrking suitecitrus bowlself parkingfree shuttlevalet staffwalk in showershuttle servicepool and hot tubclose to downtownbed was very comfortablethe hotel offerscoffee makerihgshutterscouch
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181 - 185 of 899 reviews
Reviewed 7 May 2017 via mobile

The hotel was very nice and clean. Rooms have mini fridges and microwaves in them as well. Very friendly staff. If you are traveling under government orders the valet will be about $5 per day. There is also a coffee bar attached to the hotel....More

Thank 22Below
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 9 May 2017

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely,

Reviewed 5 May 2017

This is the type of hotel that I wished I was staying for more than 1 night! The room was clean, spacious and inviting. The front desk staff was very welcoming and helpful. Nice making a pot of coffee instead of just making coffee in...More

Review collected in partnership with this hotel
Thank Pamela G
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 6 May 2017

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely,

Reviewed 3 May 2017

Room service faster than expected with super great attitude and helpfulness. Front Office operations disappointing. Called for Room Service via Front Office and blamed for not being able to find the menu. Turns out it wasn't there. Check out was unfortunate. Called for Valet to...More

Thank Libby A
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 5 May 2017

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

Reviewed 1 May 2017

We were in town for a wedding and were extremely happy with the pleasant staff and comfortable and clean room at the Crown Plaza. We were pleasantly surprised by the convenience to downtown and the use of the complimentary shuttle provided by the hotel. The...More

Review collected in partnership with this hotel
Thank Elaine H
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 2 May 2017

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Sincerely,

Reviewed 1 May 2017

Not very attentive people 30-40 mins from disney. Not renovated rooms. Rooms look more like holiday inn. 17USD daily parking - 21USd valet. Swimming pool is faced to the parking and highway. You will have to walk long distance to have other food than the...More

Review collected in partnership with this hotel
Thank AntonioFL
Response from Roberto B, Front Office Manager at Crowne Plaza Orlando DowntownResponded 2 May 2017

Dear Guest, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 111 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 111 - US$ 198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Orlando
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (203)
Room & Suite (257)
Pool & Beach (36)
Dining (27)
Amenities (31)
Business Centre & Event Rooms (16)
Questions & Answers
Ask a question
Frances S
8 May 2018|
AnswerShow all 6 answers
Response from Phil M | Reviewed this property |
I believe the shuttle goes within a 3 mile radius of the hotel. I think they will also pick you up, but you should confirm that with them to be sure.
1
Vote
Anu R
28 March 2018|
AnswerShow all 4 answers
Response from DENNIS D | Reviewed this property |
Sorry. We were in town to see a show. Great place to stay.
0
Votes
Shayna B
17 May 2017|
AnswerShow all 5 answers
Response from Crowne Plaza O | Property representative |
Good afternoon, unfortunately we do not have balcony that open, they are lock, LEGOLAND is about 1 hour and 15 min away from our property, Disney is about 20 min. We are located at Down town Orlando. Sincerely, Roberto B.
2
Votes
Room Tips
"Book executive rooms , great place to stay 7 min walk to downtown centre and 12 min walk to lake ."
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"room with a view"
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"stay in rooms away from construction"
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"As far from the interstate as you can."
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