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Crowne Plaza Orlando Downtown

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#172 of 334 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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697 Reviews from our TripAdvisor Community

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Staten Island, New York
Reviewed yesterday NEW

This was a clean, well-furnished hotel that gave extra towels, blankets and pillows. The staff was also courteous and helpful. It's location was only a short trip to the heart of downtown and the hotel itself was well equipped.

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Helpful?
Thank vin593
Watsonville, California
Reviewed 4 days ago NEW

I was very happy with the nicely appointed rooms and the staff were all very professional, helpful and knowledgable. We had a business meeting in the highland room and thanks to Rumen and Ingrid it was a success. They have a free shuttle service to and from the downtown area which is <1mile but it's nice to have that available...

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Helpful?
Thank cath0deraytube
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Cincinnati, United States
Reviewed 4 days ago NEW

I have been doing seminars for many years and regardless of how detailed the diagram for set up is, I always have to change the room. However this hotel was spot on! The staff was on point. The hallway to the ballroom was a bit weird, but otherwise it has a nice large meeting space.

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Helpful?
Thank Rob J
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Florida
Reviewed 5 days ago NEW

Absolutely everything at this hotel is great. I have stayed here several times and never been disappointed. Your first contact with the staff is when you speak with the auto attendant as you leave your vehicle to go check-in. Whether you choose valet or self parking, you are immediately made to feel welcome. The self park lot is only a...

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Helpful?
Thank rprii
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. I am very pleased to hear that your recent stay did meet your expectations. We appreciate your comments and will share these with our team so that we continue provide a great service tp our guests. We do hope to have the opportunity to welcome you back in the future to provide you the...

Jacksonville, Florida
Reviewed 1 week ago

If you are great Hotel in downtown Orlando, then look no further then the Crowne Plaza. Beautiful king suites, delicious restaurant called the Bite, nice pool and hot tub, decent fitness facility. It's close to everything including Amway Center, Wall Street, Orange Ave and Church Street. Very walkable location.

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Helpful?
Thank Michael S
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Gainesville, Florida
Reviewed 1 week ago

Overall, the stay was decent. Upon checking in, the lobby was cramped and the front was not staffed well enough to serve a 6 person waiting line. Self parking was rather expensive for the area. The walls aren't too thin, but the doors slam quite often.

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Helpful?
Thank cyndacovert
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

Reviewed 1 week ago

The hotel was nice and modern. The staff was very friendly with outstanding customer service. No one on the staff ever passed me without saying HI. Rodney a waiter at the hotels restaurant always had a smile and very friendly.

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Helpful?
Thank peta a
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely,

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Was upgraded as an aspire member to a beautiful suite... very much appreciated. Hotel have a shuttle bus to drop off within a 3 mile radius ... nice touch. Well positioned for Amway and Church Street but not great position for the Disney attractions. More of a conference or business hotel in my opinion. Small pool and very noisy traffic...

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Helpful?
Thank MSManc
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. We appreciate your loyalty as a Spire Elite IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Fort Lauderdale, Florida
Reviewed 1 week ago

The Crowne Plaza Orlando-Downtown is a beautiful, sleek, modern hotel that still has the feel of a smaller facility. I have stayed at this location several times & have never been disappointed. Fresh, clean environment. Friendliest staff. The hotel has a "wake me up with breakfast" option that I swear by. You choose the time & every morning your breakfast...

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Helpful?
Thank Ebaez125
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

London, United Kingdom
Reviewed 2 weeks ago

the foyer was lovely but as soon as you hit the lift area decor could have done with an update room nice and big beds comfy the floors did slope head down feet up not enough choice of dining unless you were willing to get a cab and at lunch the food was luke warm not the best of meals

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1Thank mandaj2017
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear guest, Thank you for taking the time to review your stay with us. We apologize that your recent stay did not meet your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our service. Looking forward to seeing you again soon. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 9,259 - ₹ 18,451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com and Travelocity so you can book your Crowne Plaza Orlando Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Hotel Style:
#8 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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