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Quality Inn & Suites

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Quality Inn & Suites
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590 Reviews from our TripAdvisor Community

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Showing 262: English reviews
USA
Reviewed 25 March 2016

This hotel is about a mile plus from Universal Studios' front door. Don't be confused when the maps say it is closer, because the property (US) is big. We walked to US once - won't do that again. The property is about 30 minutes away from WDW. They use an outside company to shuttle you to US or Disney World....

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Helpful?
1Thank DaBiZi
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We appreciate every detail you mentioned during the survey. I will share them with my management team, we definitely look forward reviewing each one of them and making some improvement where is it needed. Every feedback from our guests is very important to us, your input will helps us in every aspect to continuing our great efforts...

Sao Paulo, SP
Reviewed 16 March 2016

Rooms were big and clean (floor, bathroom and beds). Nice breakfast (waffles, toasts, fruits, coffee and yogurt), it was not an American one, but it was more than enough! Good location and kind service!

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Helpful?
Thank RScalet
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, On behalf of our entire team, I would like to thank you for the great feedback our spacious rooms, the nice breakfast and cleanliness of the room. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and in great shape. Thanks again and we look forward to...

Reviewed 12 March 2016

I travelled to Orlando to visit "The Holy Land Experience" for two days. I took a chance that this would be a good hotel choice. My decision worked out just fine. The room and staff were above average and the location was perfect for my needs.Overall, I had a very good experience at a reasonable price.

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Helpful?
Thank Steve G
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, It is nice to know that you were pleased with your good choice. We appreciate your great comments about staff and the room been above average. I can assure you that our staff works extremely hard to ensure all areas of the hotel are clean and well maintained. We look forward to a even more positive association...

Stafford
Reviewed 11 March 2016 via mobile

I came to the US of A to play golf. As we only needed a bed we didn't want to spend a lot on hotels. We chose this hotel due to cost and ratings and I can highly recommend. The staff were very friendly. Room was clean, beds are very comfortable, remind me of our premier Inn beds as comfort,...

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Helpful?
Thank TommyTStafford
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, Thanks so much for the high score you gave us, that tells a lot about our great location. We very much appreciate your nice comment about our staff services, the cleanliness and the comfortable bed. We value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of...

Redington Beach, Florida
Reviewed 8 March 2016

My wife and decided at the last minute to drive to Orlando for ! day and an evening stop over... I called in the morning about availability and the friendly operator told me that rooms were available at the discount rate I was querying about... I arrived at noon and was able to check in early... The room was excellent......

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Helpful?
Thank Frederick L
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear value guest, We are happy to know that you were pleased with our convenient location and friendly services. We love the wording you have use to described our hotel "home away from home" . Feedback from our guests are very important to us and your input helps with our continuing efforts to provide excellent service and a great stay....

Myrtle Beach, South Carolina
Reviewed 2 March 2016

The hotel was convenient to the parks and offered free shuttle which was great. Be sure to give the shuttle driver a tip as they do a good job. We didn't use the hotel pool but it looked very nice and the area was clean. Our room was dated but fine and the bed was comfortable. Breakfast was fine, a...

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Helpful?
Thank lrow53
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We appreciate the fact you noticed everything about our hotel and pointed out every bit of goods we offer. We are so...

Dike iA
Reviewed 24 February 2016 via mobile

Clean but a bit dated. Close to Universal. (35/40 min walk to actual entrance-not just property line). Breakfast was ok, nothing special. Free parking. Shuttle to Universal and Disney-but not the most convenient times. Only one elevator, long waits in the morning.

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1Thank 55Karitt55
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate you sharing your experience and...

Cape Coral, Florida
Reviewed 15 February 2016

This Quality Inn is really nice if you are looking for a relatively inexpensive, clean room close to Universal Orlando. The mattress, bedding and pillows were a notch above the norm, and the maids did a terrific job of cleaning and replacing toiletries. Great job! If they spoke English, I'd have been even more pleased, as they were unable to...

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Helpful?
Thank CarCrazyMarc
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We've shared your comment with the housekeeping department and they're very encouraged by your kind words. Thank...

Reviewed 12 February 2016

The main reason of our trip was to visit Universal Studios and the hotel is about 5 mins of drive from there. Even though we didnt use them they also provide free shuttles to and from Universal. Our stay included a complimentary breakfast and it was very fulfilling. However the dining are was extremely small and wasn't enough to accommodate...

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Helpful?
Thank sciencewitch
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad that you enjoyed your stay and we're very thankful for the way you share your experience here. We...

Lexington, Kentucky
Reviewed 10 February 2016

This hotel was perfect. The room was really clean, bed was comfortable, and had lots of room. The staff was really friendly, we were greeted by a staff member as soon as we stepped out of the elevator. The best part though is the location. We were in Orlando for Universal Studios, and it is basically right across the street...

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Helpful?
1Thank wewilliams712
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and the recognition of our staff. We'll definitely share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 4,714 - ₹ 11,195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
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Also Known As:
Quality Inn And Suites Universal Studios
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn Suites Orlando
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the Hampton Inn and Suites next door.”
 of 5 bubbles Flair4GoldBranin, 21 Feb 2017 | Read review
“Rooms on the front are quieter”
 of 5 bubbles 123Swimming123, 22 Nov 2016 | Read review
“We like room to face entry as backs on to highway.”
 of 5 bubbles L5223NSpaulab, 26 Oct 2016 | Read review
“right side rooms were very quieter”
 of 5 bubbles margaritadelarosa33, 17 Oct 2016 | Read review
“I stayed on the 4 floor and it was very comfortable”
 of 5 bubbles mbaksh, 7 Sep 2016 | Read review
5 of 5