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Hilton Orlando Buena Vista Palace Disney Springs

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4,467 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Orlando Buena Vista Palace Disney Springs
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Showing 4,232: English reviews
St Petersburg FL
Reviewed 22 April 2013

This is not a 4 star resort but if I had a good rate I would stay here again. Check in was quick almost too quick. Agent didn't give me any information (not even room directions). I asked about some upgrades and was give rates that made no sense as I had been online earlier and knew what the rate...

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1Thank nile6000
Missouri
Reviewed 22 April 2013

The lobby was ultra-modern to the point of weirdness. Check-in was friendly and efficient. The first thing I noticed when I walked into my room was a candy wrapper on the carpet. Sort of makes you wonder how well (or if) they vacuumed. I was only there one night for a conference so it didn't really matter. The bathroom was...

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Thank Craig D
Reviewed 21 April 2013

This "4 star resort" was by no means up to par for the rating and price. We first arrived to check in and was told there were no king bed rooms available even though we had a reservation and had to stay in a room with two queens. We got to our room to find the tv and lights on...

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2Thank tory1713
Atlanta, Georgia
Reviewed 21 April 2013

We spent 7 nights here. When we pulled up, it was very busy but everyone was incredibly helpful in unpacking the car for us. I don't understand why everyone complains about the parking...it's a little walk but nothing out of the ordinary. There was a long line when we checked in but it moved quickly and Alex was just great....

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1Thank Tracy M
Houghton, Michigan
Reviewed 21 April 2013

The proximity of the hotel to attractions and shopping is ideal. The staff went out of their way to accomodate and correct minor inconveniences that we experienced. The Sunday morning character breakfast is a MUST DO if you have a little one with you! We had adjoining rooms because we were three generatyions traveling together-- it was great. The pools...

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Thank LadyFlightInstructor
New York City, New York
Reviewed 20 April 2013

Made a reservation for this hotel based upon the reviews that gave it a four star type rating...while the location is great in walking distance to Downtown Disney and the staff is very accommodating... The hotel is a bit worn. This is a three to three and a half star at most. The rooms are average at best and the...

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1Thank Stephanie H
Allentown, Pennsylvania
Reviewed 19 April 2013

This is hotel could have been a solid value in a great location. The amenities are good and the bed was very comfortable. However the room size and fixtures keep this property in the very good but not great category. Like many other reviewers, I think they should rethink their resort fee ($25 after taxes) policy. If you can't opt...

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2Thank Monty1230
River Edge, New Jersey
Reviewed 18 April 2013

After reading negative review on this site, I was slightly worried about staying here. But we loved our stay and thought the hotel was great. We stayed in the tower, which I would recommend booking, and had a view of Downtown Disney. Our room was quite clean and updated and the bed was one of the most comfortable I have...

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Thank Pam L
Oslo
Reviewed 17 April 2013

I spent four days and three nights with my family of four at the Buena Vista Palace Hotel & Spa for spring break. We were all very excited to go to Orlando, to visit the theme parks and to stay at a hotel so close to Downtown Disney and the Disney theme parks. Appearance-wise the hotel is impressive. A grand...

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5Thank Berit L
Washington DC, District of Columbia
Reviewed 15 April 2013

I booked this hotel through Expedia and when I arrived I was told the room I had booked was no longer available. They said the rooms were on a first come first serve basis, which was news to me since this was not indicated anymore when I booked the room. The front desk staff was not very accommodating. I was...

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3Thank LinC15
OrlandoInterested, Manager at Hilton Orlando Buena Vista Palace Disney Springs, responded to this review

Dear Reviewer; I want to apologize for your stay with us. I will be reviewing your issues with my management staff on your guest room, and our customer service. I do want you to know that we typically receive compliments on our staff. We do have a resort fee which includes a number of items that many area hotels charge...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience an Orlando resort getaway that ascends above the rest. Soaring 27 stories above the world's favorite destination, Buena Vista Palace is a beautiful resort in the Walt Disney World® Resort just a short walk from Disney Springs™. Guests can enjoy complimentary transportation to Disney Theme Parks and the Disney Springs™ area. Feel the magic the moment you arrive. For work or play, delight in our exclusive amenities, stunning accommodations, and alluring setting. Plus, we're just 25 minutes from downtown Orlando and the Orlando International Airport (MCO). ... more   less 

Additional Information about Hilton Orlando Buena Vista Palace Disney Springs

Address: 1900 E. Buena Vista Drive, Orlando, FL 32830-8432
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 9,662 - ₹ 20,464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando Buena Vista Palace Disney Springs 4*
Number of rooms: 1014
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Cancelon, Travelocity, Orbitz, getaroom.com, Hotwire, Priceline, Hotels.com, HotelsforEveryone, Jetsetter, HotelQuickly and TripOnline SA so you can book your Hilton Orlando Buena Vista Palace Disney Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Buena Vista Palace Hotel And Spa
Buena Vista Palace Orlando
Lake Buena Vista Palace
Buena Vista Palace Hotel & Spa
Hotel Style:
#31 Spa Hotel in Orlando
#48 Top resorts Hotel in Orlando
#52 Luxury Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Orlando Buena Vista Palace Disney Springs staff and other travellers.
206 questions
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Questions? Get answers from Hilton Orlando Buena Vista Palace Disney Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request higher floors”
 of 5 bubbles family_of_5_travel9, 20 Feb 2017 | Read review
“would avoid elevator area seems to be a gathering place for loud conversations and " excited " kids”
 of 5 bubbles burmawallah, 20 Feb 2017 | Read review
“18th floor was a great view of the pools and of disney springs!”
 of 5 bubbles 616SharonC, 19 Feb 2017 | Read review
“The room needs a complete rehab. Very old and dingy.”
  • Gross
 of 5 bubbles LydiaL414, 19 Feb 2017 | Read review
“Get a room overlooking Disney and you can watch fireworks if you are on a high floor!”
 of 5 bubbles kkcooper, 14 Feb 2017 | Read review
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