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Holiday Inn Orlando East - UCF Area

151 reviews
#148 of 341 Hotels in Orlando
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Traveller (26)
Room & Suite (21)
Dining (8)
Overview
  • Excellent66%
  • Very good22%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“alafaya trail”(4 reviews)
“front desk”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from Holiday Inn Orlando East - UCF Area
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (151)Write a Review
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All reviewsalafaya traildirector of salesfront deskbowling tournamentmodern roomsroom service was excellentusb portsnice showerroad noiserooms are greatspent one nightbreakfast each morningbreakfast includedhotel is cleanrestaurant staffexcellent staytwo nights
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1 - 5 of 143 reviews
Reviewed 2 weeks ago

We stayed there 12/30/17 and was charged $189 a night for a King bed and sofa. The bed was one of the worst beds I have slept on, it was lopsided. If you plan on using the pull our sofa bed... DON'T it makes so...More

Thank Jackie B
Response from Amber G, General Manager at Holiday Inn Orlando East - UCF AreaResponded 2 weeks ago

Dear Jackie, I am very sorry to hear that you did not find our new Serta orthopedic mattresses to be comfortable. We apologize for any discomfort from the mattress or noise from the pull-out sofa. We strive to provide our guests a clean, comfortable stay...More

Hotel's Favourite
Reviewed 12 September 2017

The UCF area Holiday Inn provided exceptional service to myself and my wife yesterday night. Hurricane Irma too out our power, along with millions of others. We are local to this area and traveled and called several hotels in an attempt to get a reservation...More

1  Thank Rick F
Response from Amber G, General Manager at Holiday Inn Orlando East - UCF AreaResponded 14 September 2017

Lizzie is awesome. I could not be more proud of our team who stayed at the hotel during Hurricane Irma. Thank you for taking the time to leave a review. It is truly uplifting to hear that we were able to provide you with a...More

Reviewed 3 weeks ago via mobile

Our family stayed at Holiday Inn Orlando East for a family visit during the Christmas holiday. Our room and the general areas were clean and well kept. The hotel staff was very both nice and helpful. However, there was road noise that could be heard....More

Thank Sandycgregory
Response from Amber G, General Manager at Holiday Inn Orlando East - UCF AreaResponded 2 weeks ago

We are so glad we were able to offer you a clean and comfortable stay during your Christmas visit. We apologize for any confusion on the $50.00 incidental hold. This incidental hold is standard for all hotel in our area and ranges from $50-$250 dollars...More

Reviewed 25 November 2017 via mobile

Stayed here on points due to a later minute change in plans. Certainly not worth the $180/night that it would have cost me. Decent place, but plenty of road noise. Probably the darkest hotel hallway I've ever been in while going to our room.

Thank Mark K
Response from Amber G, General Manager at Holiday Inn Orlando East - UCF AreaResponded 26 November 2017

We are so glad you were able to use your IHG Rewards Club points for a free night. Thank you for providing us with your feedback. I will definitely look into the lighting in the hallways. Best Regards, Amber G. General Manager

Reviewed 6 November 2017

We stayed here 4 nights and the highlight was breakfast with Shaleeza. We have a daughter with Down Syndrome and she was wonderful with her. We ended up hugging and felt she was a friend. Very refreshing to find someone who wasn't all business. Would...More

Thank Barbara T
Response from Amber G, General Manager at Holiday Inn Orlando East - UCF AreaResponded 7 November 2017

Shaleeza is a fantastic person, and our review truly warms my heart. She will be personally recognized for her awesome customer service. We can't wait to welcome you back, and I assure you that Shaleeza will be here. Best Regards, Amber G. General Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 131 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
US$ 131 - US$ 205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites
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Traveller (26)
Room & Suite (21)
Dining (8)
Pool & Beach (2)
Hotel & Grounds (32)
Business Centre & Event Rooms (8)
Bathroom (4)
Questions & Answers
Ask a question
Andres m
12 May 2017|
Answer
Response from FloridaGM | Property representative |
Breakfast is not included in the room rate unless a bed and breakfast package is reserved. An a la carte breakfast menu is offered and on busier mornings a breakfast buffet is available at $12.95 per person. Thank you for... More
0
Votes
CottonJen1221
7 June 2016|
Answer
Response from Sidney K | Reviewed this property |
The room had a fridge but didn't have a microwave.
0
Votes
Lin07111982
6 December 2015|
Answer
Response from vkdocean | Reviewed this property |
I'm sorry I can't assist, as I have never stayed in one of their suites. The hotel is, however, located at a fairly busy corner so there is some "traffic noise" if you are outside of your room.
0
Votes
Room Tips
"you are paying luxury prices for a budget room."
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"the quiet floor was great."
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"If you have business with UCF or anything surrounding it, ANY room is going to be great!"
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"I always prefer the Higher floors during my stay"
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