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DoubleTree by Hilton Orlando Airport Hotel

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#148 of 336 Hotels in Orlando
GreenLeadersPlatinum level
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DoubleTree by Hilton Orlando Airport Hotel
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593 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Orlando Airport Hotel
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Showing 570: English reviews
Atlanta, Ga
Reviewed 11 August 2016 via mobile

We stayed at this hotel for a conference. The hotel is nice and well decorated. It was very clean. There were numerous flight crews which used this hotel as a their overnight stay. Pros: The staff is very pleasant. It is really close to the airport. It is well kept. There are a great number of restaurants very close and...

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Helpful?
Thank birdiekevin
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for your review. We appreciate the feedback and will certainly share your words with Luis. I am sure he will be most pleased. I am sorry to hear however your disappointment with our prices.

Maidstone
Reviewed 10 August 2016 via mobile

This was the final leg of our Florida trip and a really pleasant last stop. I had purchased our room with Hilton Honours points and was really pleased that it included the parking and other charges (and Tax). The room was on the 6th floor and had an internal balcony. The room was very spacious and had a bath/shower combo....

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Helpful?
Thank HonestGSC
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for your kind review! We are pleased that you enjoyed yourself and our property. We do hope to see you again soon! Sincerely,

Reviewed 7 August 2016 via mobile

I have stayed in 2 star hotels better than this. Check in took forever, and there was only one guest before us. The light in the bathroom was worse than inadequate. I asked them to check it, thinking there is no way a Doubletree would allow such substandard lighting. Turns out I was wrong. I have been in garages with...

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Helpful?
Thank Lynne M
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for taking the time to share your comments with us through TripAdvisor. I apologize that our staff did not handle your requests as they normally do. Clearly that was an oversight and I've asked my managers to refresh their teams regarding this information. I'm sorry your stay was not what you anticipated and hope you would consider giving...

Sebastian, Florida
Reviewed 6 August 2016 via mobile

I stayed here in room 1027 and the room had a strong mold smell. I tried to move to another room 1026 but it smelled worse! So I decided to stay in 1027. It was for a single night and to be honest this hotel is really beat up. I guessed that most rooms would have a problem. The front...

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Helpful?
Thank Skokboks
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Dear Skokboks, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms...

Dallas, United States
Reviewed 5 August 2016 via mobile

I booked this hotel because they had airport shuttle. My kids loved it and the staff was very friendly. The pool and the ambiance was incredible. We truly enjoyed this short visit. It was definitely worth the cost.

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Helpful?
Thank Annie M
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Dear Annie M, Thank you for your kind words. We truly thank you for sharing your experience with us, as it is every staff's goal to ensure that you and your family are well cared for. We do hope to welcome you back soon!

Deltona, Florida
Reviewed 5 August 2016

Westgate Resorts cancelled reservations at your location without notice to us or your hotel. We were booked for 4 days and 3 nights to celebrate my daughters 22nd birthday. Needless to say, we were shocked and so very disappointed. Monica had assured us the night before that everything was "Ok". We had prepaid for this weekend and Westgate had changed...

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Helpful?
Thank dsuittgreen
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thanks for your kind words and the time you took to share them with us. It is great to hear, that you have enjoyed your stay with us. Rest ensured that we will take you comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. All the best and see you soon!

Lou, United States
Reviewed 4 August 2016

The 1st room I was given at check in was already occupied. The front desk did correct the issue and offered to give me additional HH points for my trouble. Overall the service was attentive. The breakfast was luke-warm each of the 2 days I was there.

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Helpful?
Thank Steve Z
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Your feedback is very important. We want to always provide the best service experience. So it is critical we know when we are not living up to your expectations. I am sorry to hear that there were circumstances we could have served you better. I am taking your feedback to heart and will follow up with those in charge of...

Kona Hawaii
Reviewed 4 August 2016

The staff was very accommodating for the conference that we attended and all of us enjoyed being there. Looking forward to returning next year with many more attendees Beautiful updated facilities in a very good location close to many many restaurants

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Helpful?
Thank TulareSue
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Your feedback is very important. We want to always provide the best service experience possible. I am glad to hear you enjoyed your time with us and we have lived up to your expectations. We look forward to welcoming you back real soon!

Middlesbrough, United Kingdom
Reviewed 3 August 2016

Stayed at this hotel because I was flying out of Orlando very early in the morning and for that, it was absolutely perfect. Excellent welcome at the check-in desk; everything was well organised and efficient. The shuttle to the airport runs through the early morning hours (I had to board at 4am) and the driver was polite, efficient and helpful....

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Helpful?
Thank ombro
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

Thank you for taking the time to post such a wonderful and generous review of our property. Our staff enjoys taking care of our guests! We hope to see you again real soon!

St. Catharines, Canada
Reviewed 3 August 2016

I recently attended a conference at this hotel. The staff went out of their way to make our stay there as close to the comfort of home as they could. Several of us attending the conference commented on how well we slept. I think it was the pleasant easy going atmosphere, great beds and quiet!

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Helpful?
Thank Judi G
Robert V, Guest Relations Manager at DoubleTree by Hilton Orlando Airport Hotel, responded to this review

I am delighted to read your review and learn about the amazing stay you had with us. Our entire team strives to deliver to our guests the highest levels of service with a unique experience. I am very proud to know that our team members have done a great job and exceeded your expectations; I forwarded your review to them...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Orlando Airport in Orlando, Florida, is only 10 minutes north of Orlando International Airport – just slightly away from the bustle of Central Florida theme parks, yet within 20 minutes of your favorite Orlando attractions. Business travel to Orlando? Relax in contemporary accommodations at DoubleTree by Hilton. All the essentials and more are covered in our modern, stylish guest rooms with an array of amenities to make you feel at home. Spacious, nicely appointed guest rooms with one King or two double beds include a 37-inch flat screen TV, iron/ironing board and coffee maker. Choose a room that’s right for you.Flexible meeting spaces, a business center, catering facilities, and a location that can’t be beat makes business travel a pleasure. At our convenient hotel near the Orlando airport, you’ll find everything you need.Planning events is one of the things we do best at DoubleTree. Whether you invite friends, colleagues, or clients to an event at DoubleTree, we’ll make sure that everything will run smoothly. We’re ready to help: setting up your space, supplying the room with what you need, or meeting special dietary needs, we'll make sure the details are dialed in. We’d love to give you a tour and show you some of the ways we'll help you make your next event the best ever.Highlights• 24-hour hotel airport shuttle service• Near Port Canaveral, Cocoa Beach, Jetty Park, Orlando Executive Airport and Orlando Theme and Water Parks. Sea World 13 miles Aquatica 12 miles Discovery cove 12.5 miles Wet N Wild 15 miles Downtown Disney 25 miles Walt Disney World 25 miles (Magic Kingdom, Animal Kingdom, Epcot, Hollywood Studios) Universal Studios and Islands of Adventure 18 miles CityWalk 18 miles• Easy commuting to downtown, beaches and theme parks via Route 528, Highway 95, I-4, and Florida Turnpike• Heated outdoor pool in a beautiful resort-like setting• Wireless high-speed internet access throughout hotel public areas• Well-equipped fitness center ... more   less 

Additional Information about DoubleTree by Hilton Orlando Airport Hotel

Address: 5555 Hazeltine National Dr, Orlando, FL 32812-9008 (Formerly Crowne Plaza Orlando Airport)
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 7,011 - ₹ 14,566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Orlando Airport Hotel 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Orlando Crowne Plaza
Crowne Plaza Orlando Airport
Hotel Style:
#1 Green Hotel in Orlando
#74 Business Hotel in Orlando
#110 Romantic Hotel in Orlando
#137 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Orlando Airport Hotel staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Orlando Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in another hotel.”
 of 5 bubbles WCH20693, 27 Nov 2016 | Read review
“Ask for an atrium-facing room”
 of 5 bubbles robertf567, 27 Oct 2016 | Read review
“Upper floor rooms are quiet. Get assistance from the friendly staff-they helped me.”
 of 5 bubbles L6003HQjack, 25 Oct 2016 | Read review
“Request room on higher floors”
 of 5 bubbles ERGomez12, 24 Oct 2016 | Read review
“stay somewhere else”
 of 5 bubbles 7belindac, 24 Oct 2016 | Read review
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