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Embassy Suites by Hilton Orlando - International Drive / Convention Center

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Embassy Suites by Hilton Orlando - International Drive \/ Convention Center
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1,653 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Orlando - International Drive / Convention Center
See the most recent reviews
Showing 1,599: English reviews
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 July 2015 via mobile

I would have rated this higher but the elevators are very slow, the refreshment center was always empty, and you couldn't get the drink you wanted during the evening reception. I've stayed at the embassy suites in other places and these problems were never an issue. I actually called several times down to the front desk and they said they... More 

Helpful?
1 Thank BLRiker
Immokalee
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 July 2015

This hotel could use major upgrades. My room was very basic being that I paid $130 a night with no view whatsoever. The complimentary drinks coming from the rude bartender with blonde hair and glasses were not appreciated. But being that I paid I took full advantage. It would also help if staff members spoke english to help answer any... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Monica G
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to rate your experience. If you have a moment, I would love to hear more about your interactions with the team so that I may provide some feedback and coaching. Please email me at William.friedrich@hilton.com or call me at (407) 581-4301. Bill Friedrich General Manager More 

Magnolia, United States
1 review
Reviewed 24 July 2015

Our experience at the Embassy was an awesome. The hotel was very nice, clean and accommodating to our needs. The service was quality. The beds slept very comfortably. We loved the location. Restaurants and activities were in walking distance.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Christina C
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2015

We stayed here last year in November 2014 for two weeks and was the best ever stay in a hotel. The staff was all soooo friendly and the maid that cleaned our room each day done a fantastic job. the chefs of a morning cooking the breakfast was brilliant. Only bad part was the woman behind the bar that served... More 

Helpful?
4 Thank Nicole D
Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2015

We arrived early off a red eye flight from the west coast. We thought that maybe the hotel could store our luggage and let us change before our day at Universal. To our surprise, our room was ready (at 7am), and they let us check in and enjoy the breakfast. This was a nice bonus we weren't expecting. We stayed... More 

Helpful?
Thank letsg0tvl
San Benito, Texas
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 22 July 2015 via mobile

We were in town for a few days and decided to stay here one night. From a previous stay, we had enjoyed this hotel. Check in was great, staff very friendly, and valet was very friendly also even though we parked our own car, they greeted us every time we would walk by their podium! Hotel was very clean including... More 

Helpful?
Thank JLMPerez2011travel
Orlando, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2015

Room sucked. Door not working, dripping faucets, lights coming on and off, ants in bathroom, room out of date, wait staff rude. Bellhops on the hustle. Hid all of the bell carts so they could carry luggage to rooms even though they had to leave their post of assisting guest with cabs and valet parking. Even observed bellhop having friends... More 

Helpful?
4 Thank sol s
B_Friedrich, General Manager at Embassy Suites by Hilton Orlando - International Drive / Convention Center, responded to this review

Thank you for taking the time to write a review of your experience. We clearly dropped the ball during your visit and I apologize for that. There is no excuse for the lack of service you described and the condition of the suite with so many of the items being simple fixes that should have been caught prior to your... More 

Jupiter, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2015

This hotel has a number of issues it needs to improve on, from front desk to quality of room, to improved food and beverages. explained to stqaff some of our complaints, most not resolved during stay. A very good location on I Drive in Orlando, near convention center but there are a number of other choices in this area that... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
2 Thank alkemiya7682
Newtownabbey, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 July 2015

Our room was on the third floor at a corner.The hotel was very clean but the rooms looked a bit tired.(according to staff rooms are being refurbished in 2016?)The complimentary breakfast was excellent.Staff were courteous and friendly.The lady at guest services went above and beyond to help us with a query we had not even to do with hotel.One small... More 

Helpful?
Thank pat w
pittsburgh
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 July 2015

Trip Advisor is recommending this hotel, it looked good until I went to the "customer" photographs, and saw the photos of the bathroom and other areas. I can only imagine walking into a room and seeing that. As a courtesy I called the hotel today and spoke with an "on duty manager", she seemed concerned until I told her that... More 

Helpful?
1 Thank RDRDRD

335 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Deluxe, all suite hotel located in the convenient, exciting International Drive area, surrounded by a variety of dining, entertainment and shopping venues. Accommodations are spacious one-bedroom suites with microwave, refrigerator & coffee maker. All guests enjoy a Complimentary Breakfast and free evening beverages daily! ... more   less 

Additional Information about Embassy Suites by Hilton Orlando - International Drive / Convention Center

Address: 8978 International Dr, Orlando, FL 32819-9321
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 7,608 - ₹ 20,426 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Orlando - International Drive / Convention Center 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Embassy Suites Hotel Orlando - International Drive / Orlando
Embassy Suites Orlando
Orlando Embassy Suites
Hotel Style:
#107 Romantic Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Orlando - International Drive / Convention Center staff and other travellers.
26 questions
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Questions? Get answers from Embassy Suites by Hilton Orlando - International Drive / Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators are slow - request a room on a lower floor.”
 of 5 bubbles LTGinTN, 18 Nov 2016 | Read review
“Stay clear of the ice machines”
 of 5 bubbles HenryLINY, 31 Oct 2016 | Read review
“High floor (#8);away from the interior courtyard is quieter . Pure room if allergy sensitive.”
 of 5 bubbles 52betsym, 8 Oct 2016 | Read review
“Stay away until the construction is completed”
 of 5 bubbles Z6594MBjasonb, 1 Oct 2016 | Read review
“Hotel under construction - ask for a room on a higher floor which have all already been updated.”
 of 5 bubbles kgarnette, 23 Sep 2016 | Read review
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