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Walt Disney World Swan and Dolphin

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Walt Disney World Swan and Dolphin
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4,838 Reviews from our TripAdvisor Community

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There are newer reviews for Walt Disney World Swan and Dolphin
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Showing 4,415: English reviews
West Palm Beach, Florida
Reviewed 21 September 2014

It wasn't the greatest but alright. The carpeting to get to our room was a little wornout, and the door had to be shoulder rammed like in the movies to open it. We got the package which turned out pretty expensive but you got to use the exercise room, internet and 2 bottles of water. We did the Valet parking...

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Helpful?
Thank Robert H
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Robert, thank you for your feedback about your recent stay with us. We are deeply disappointed that you did not enjoy your time with us. We do want to share that we are about to embark on a beautiful refresh and redesign of all of our guest rooms. Please accept our apologies for the disappointments you encountered with our Housekeeping...

Overland Park, Kansas
Reviewed 20 September 2014

I recently attended a conference at the Dolphin and stayed at the Swan. The service at both hotels was exceptional. Everyone was very nice and helpful and made my stay so much more enjoyable. While starting at the Swan, they were doing some remodeking and I have to say that's probably a result good idea. I'm sure these hotels host...

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Helpful?
2Thank GrumpyPug
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review your recent stay. We are pleased that you enjoyed your conference and appreciate your comments about our ability to provide exceptional conference experience. We are happy to share we are embarking on a beautiful refresh and redesign of all of our guest rooms. This magical transformation is now underway and we know...

Reviewed 20 September 2014 via mobile

Nice place not to many kids around easy to catch boat to park . Rooms are what you would expect for a place that's built in 90's with pastel colors . Not to many cheap eats in hotel but you can walk to boardwalk and eat . Low key place not much Disney stuff which is great. Room smells a...

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Helpful?
Thank ColtsTigers
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your review. We are glad that our location in proximity to Disney attractions was beneficial to you. We are embarking on a beautiful refresh and redesign of all of our guest rooms. This magical transformation is now underway. We do hope that you will visit again.

Dallas, Texas
Reviewed 19 September 2014

I recently attended a conference that was held at the Walt Disney World Dolphin Hotel. For convenience, I booked a room in the hotel and then booked an extra few days to play in Disney World afterwards. First the good: The service was excellent. They called me Mr. xxx every time that I called to the desk or anything, which...

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Helpful?
Thank Texasscout
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your recent review. We are happy to hear that you found our service to be excellent during your stay. We are displeased, however, that other factors affected your experience with us. We apologize that our hotel décor is not to your satisfaction. We are continuously refreshing our iconic resorts, and we are pleased to share we are...

Reviewed 19 September 2014

My family and I have stayed here numerous times and we love it. It's the best hotel in Orlando, the staff is super friendly and the service is great. It is so convenient to be close to the all Disney parks. They also have a great gym, very nice pools, and many great restaurant options. I think it's a great...

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Helpful?
Thank Sara C
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Hi Sara, thank you for your loyal patronage to our resort. We are pleased that we are able to deliever the quality of service that you seek that makes you return time after time. We appreciate your kind words about our Cast Members; it is our pleasure to provide excellent service to our guests. We are thrilled that our location...

Lincolnton, North Carolina
Reviewed 18 September 2014

We stayed here using a group rate last week. In the past we have stayed at the Swan and really liked it. We checked in early on a Saturday morning. The staff was very friendly and helpful. We got a balcony room overlooking the huge fountain. The room was clean but very small. There were four of us 2 adults...

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Helpful?
Thank Kelly B
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to hear that the Cast Members at our Front Desk were helpful and were able to assign you to a room with such a great view. Please accept our apologies for the disappointments you encountered with the size of your room. The comfort of our guests...

Inverness, Florida
Reviewed 18 September 2014

This is our second stay at this hotel on the Disney property. My husband is attending a conference and is busy all day. This resort has plenty for me to do while he's occupied. I can shop, walk, and eat. There are lots of places for me to sit and read or people watch, and I'm not bored. The rooms...

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Helpful?
Thank MrsG9310
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you so much for your kind words. We are pleased that you enjoyed your stay with us and that you were able to utilize our location and the amenities offered on-site. We are happy to hear that you enjoyed your stay in our guest rooms and we agree that our Westin Heavenly Beds are extremely comfortable! We are thrilled...

Graham, Texas
Reviewed 18 September 2014 via mobile

Here for a convention. Have been to Disney World many times, but this is the first time at this resort. We stayed at the Dolphin. The hotel has beautiful lobby but the room was a bit dated. Not bad - very clean and comfortable- just compared to other Disney resorts where we have stayed, the room wasn't as nice. The...

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Thank sonyaj68
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for staying with us. We are pleased that you enjoyed your conference and we appreciate your kind words. We are happy to hear that you enjoyed our beautiful property within the lobby and convention area. We are also glad that our Cast Members made a positive impact during your stay. We appreciate your kind review and hope you...

Worcester, Massachusetts
Reviewed 18 September 2014

I stayed in this hotel a couple of weeks ago for a conference and I can not give a hotel a good review if the the room is dirty. I had to re-clean my room! Also the rooms were dated, the furniture was worn and the rooms/hallways smelled. I had to open my balcony door to let the fresh air...

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2Thank Christopher S
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for staying with us. We are pleased that you enjoyed your conference and we appreciate your feedback. Please accept our apologies for the disappointments you encountered with the cleanliness of your room. Your experience has been shared with our Housekeeping Leadership team so that proper follow up with our team can be conducted. We appreciate you making us...

Reviewed 18 September 2014

The bed room and bathroom are very small and dinghy. The hallway floor is very dirty. The bathroom ceiling is peeling. It is very expensive . Convenient location to Disney . I would not stay here again - very disappointing experience for about $300. A night .

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2Thank Ssmckeon
WDWSDExecutiveOffice, Manager at Walt Disney World Swan and Dolphin, responded to this review

We are glad you stayed with us and we apologize that your stay was not more enjoyable. As the only Starwood Resort on Walt Disney World property we are proud to offer many Starwood amenities and special Disney benefits. And as you experienced, our location is fantastic. We also would like to share that we are embarking on a beautiful...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: ₹ 16,099 - ₹ 32,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Starwood, Travelocity and Jetsetter so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Hotel Style:
#28 Spa Hotel in Orlando
#39 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't get a room near the ice machine and elevator!”
 of 5 bubbles 418amyo, 16 Jan 2017 | Read review
“You have to see your room to know if it is good because of the layout.”
 of 5 bubbles alexfN1341ED, 16 Jan 2017 | Read review
“Ask for an updated room.”
 of 5 bubbles 654lisas654, 15 Jan 2017 | Read review
“Premium studio, and a view”
 of 5 bubbles mike741776, 15 Jan 2017 | Read review
“Ask for a renovated room. (You probably won't get it because they will screw it up.) It's a very old hotel.”
 of 5 bubbles Acb8694, 14 Jan 2017 | Read review
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