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Walt Disney World Swan and Dolphin

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Walt Disney World Swan and Dolphin
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4,957 Reviews from our TripAdvisor Community

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Showing 4,523: English reviews
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Phoenix, Arizona
Reviewed yesterday NEW

Not the best experience. Our company made the trip a great experience but the hotel did not. Customer service was lacking, poor communication on signs and just overall no one seemed to want to help. The day we were trying to check in, we had a 3 hour wait and I had a very fussy 2 year old. We went...

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Helpful?
Thank angelicaaceves
Orlando, Florida
Reviewed 2 days ago NEWvia mobile

Stayed here with my girlfriend for a post Valentine's Day get away. The check in was a smooth process very nice front desk agent (Laura). She answered any question we had and she gave some great recommendations. The room was on the 4th floor with a balcony view of the hotels "beach" which was very nice. The only downside id...

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1Thank Andres H
Yorktown, Virginia
Reviewed 2 days ago NEWvia mobile

Stayed just for one day but very efficient friendly check in. The room was clean, comfortable King bed. The room overlooked the front of the hotel and roofline I hope the other side was more scenic. They started cleaning out my room before I had checked out. Not having access after the early morning meeting was disappointing.

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Helpful?
Thank Brian M
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for your review. We are so glad to hear that overall, you enjoyed your stay! We apologize for any misunderstanding during check out. Thank you for being our guest!

Chicago, Illinois
Reviewed 2 days ago NEW

First of all, this should not be called the "Walt Disney" World Swan and Dolphin. No Disney magic or Disney fabulous customer service. One day we were headed to Blizzard Beach and there was a big portable sign saying "Transfer from Disney Springs to Typhoon Lagoon" at the bus stop. Luckily I knew that Typhoon Lagoon is closed for months...

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1Thank LiDawn40
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to share your feedback. It is disheartening to hear of the disappointments you experienced during your recent stay with us. We have shared the information of the bus stop sign with Disney so it may be replaced. Thank you for being our guest.

Deerfield Beach, Florida
Reviewed 3 days ago NEW

We always stay at a Disney hotel but never considered the Swan as in our budget until a business meeting forced us to book here since there was no availability anywhere else. It ended up being Disney Magic in action! We had a beautiful room with luxury linens/service. Very clean and beautifully decorated. The view wasn't great- overlooked a roof...

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1Thank TravelMaven613
NJ
Reviewed 3 days ago NEWvia mobile

We have been staying at the Dolphin for every trip to Disney for over well over 15 years and we have noticed a steady decline in the condition of the hotel and the service. The once upscale resort now looks sadly shabby and is in major need of a makeover. Our room seemed fairly clean but very dated and worn....

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Helpful?
Thank madamsusan
WDWSDExecutiveOffice, Guest Relations Manager at Walt Disney World Swan and Dolphin, responded to this review

Thank you for taking the time to share your feedback. It is disheartening to hear that we did not live up to the standards you have enjoyed at our resort for so many years. I am happy to share with you that we are about to begin the final stages of our full room renovation as well as public area...

Cary, North Carolina
Reviewed 3 days ago NEW

Room was old. One bedroom 12th floor of Dolphin. Tesfaye was a terrrrrrific bellhop! Tight bathroom. Bed comfortable. Rest of resort was okay but could use some modernizing. Obviously close to all Disney attractions with plenty of bus services. I think the statuary are goldfish, not dolphins....

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Thank T B
Norwich, United Kingdom
Reviewed 4 days ago NEWvia mobile

Had the most amazing time, the hotel, the food & the service were all amazing We spent two weeks here as a young family & I would highly recommend this hotel for a fantastic holiday! We all had a very comfortable stay

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Thank custard1977
Pittsburgh, Pennsylvania
Reviewed 4 days ago NEW

We travel to Disney at least twice a year. We have stayed at most of the resort hotels throughout the complex. We always come back to the Swan and Dolphin. While technically not a Disney hotel, they share many ammenties in an agreement between the park and hotel - including magic hours, buses and room charging. We like these two...

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2Thank Feisqueen
Spruce Grove, Canada
Reviewed 4 days ago NEW

This resort really stands out as a first class location well groomed resort. Just off the boardwalk it has everything a first class hotel would have. If you like the upper class sort of lifestyles its for you. However, I am a more of a animal kingdom kind of person. I like to keep it simple.

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Thank Dave M

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Walt Disney World Swan and Dolphin Resort is located in the center of Walt Disney World. Epcot and Disney's Hollywood Studios are just a boat ride or short walk away, with Magic Kingdom and Disney's Animal Kingdom Park nearby. Our hotel has free area transportation. We offer a unique blend of Disney benefits and Starwood amenities. ... more   less 

Additional Information about Walt Disney World Swan and Dolphin

Address: 1500 Epcot Resorts Boulevard, Orlando, FL 32830
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: ₹ 15,217 - ₹ 30,299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Walt Disney World Swan and Dolphin 4*
Number of rooms: 2267
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Starwood and Jetsetter so you can book your Walt Disney World Swan and Dolphin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Walt Disney World Swan And Dolphin Hotel Orlando
Walt Disney Orlando
Walt Disney Hotel Orlando
Swan Resort Disney
Disney World Swan Resort
Walt Disney World Swan Resort
Hotel Style:
#27 Spa Hotel in Orlando
#39 Top resorts Hotel in Orlando
#48 Luxury Hotel in Orlando
#117 Business Hotel in Orlando
#118 Romantic Hotel in Orlando
#142 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Walt Disney World Swan and Dolphin staff and other travellers.
152 questions
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Questions? Get answers from Walt Disney World Swan and Dolphin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think even numbered rooms overlook roofs of convention center, but you can see fireworks at Epcot and DisneyWorld at night!”
 of 5 bubbles 32tb, 22 Feb 2017 | Read review
“Rooms on the water side are more quiet. Higher floors are also more quiet.”
 of 5 bubbles Feisqueen, 21 Feb 2017 | Read review
“Dolphin rooms facing Epcot have fireworks views”
 of 5 bubbles madiem2013, 21 Feb 2017 | Read review
“Ask for a room with a view of Epcot”
 of 5 bubbles page69, 18 Feb 2017 | Read review
“Request a room with a view of fireworks”
 of 5 bubbles h88na, 18 Feb 2017 | Read review
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