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BEST WESTERN Orlando West

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BEST WESTERN Orlando West
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281 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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lisle, illinois
Reviewed 2 days ago NEW

We took my sister's family who have never cruise to Caribbean and visit Florida. Me and my husband have been their before and stayed at this Best Western motel. we did enjoy Best Western's feel-at-home atmosphere and easy-access accommodation. Originally we planned to sail to Caribbean from Orlando but it was all booked up. we changed our plan to get...

Review collected in partnership with Best Western
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Helpful?
Thank Hsiu Hsin L
Oakland, CA
Reviewed 3 days ago NEW

this is our second visit to Orlando. even 15 years have passed, we still find this Best Western Motel on Colonial drive the best place money can buy. after 15 years, the ticket price to all Disney parks skyrocketing including Kennedy Space Center. we asked motel manager for any place that is kind of inexpensive for adults folk to enjoy...

Review collected in partnership with Best Western
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Helpful?
Thank hsiulic
Viera, Florida
Reviewed 4 days ago NEW

Incredibly disgusting beds with ripped bed skirts, old hard mattresses and blankets that smell like SARDINES. the bath towels are rags, stiff and grey. Patio doors face highway, loud gathering parties, front desk won't answer the phones, parking is not secured or patroled. Didn't try the breakfast because if the bedrooms are so bad the kitchen can not be any...

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Helpful?
Thank lizcr2001
maurice k, Manager at BEST WESTERN Orlando West, responded to this review

Thank you very much to take time to write the review. I wish that you could let us know your concern during your stay and We could switch you to another room to make your stay more pleasant. I wish that we know which room you stayed in order to improve our service for the future guest.

St Petersburg, United States
Reviewed 1 week ago

I stay at this hotel when I attend convention at fairgrounds. Very convenient, good clean rooms, great little bar. Breakfast is included (good thing, I wouldn't pay for it if it weren't). This year the door lock almost never worked and I had no shower on the first day (fixed after a lecture from the maintenance man).

Review collected in partnership with Best Western
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Thank David R
Hudson, Florida
Reviewed 3 weeks ago

Ok hotel. Rooms were nicely remodled. Wood flooring. More comfortable bedding There was even a shuttle to take us to the stadium and back The owners were arguing about which rooms were empty because they,didn't properly make them They had 1 person checking people in during Pro Bowl..

Review collected in partnership with Best Western
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Thank Pebbles17928
Tampa, FL
Reviewed 3 weeks ago

We stayed here to be close to Amway Arena for a concert. Hotel was in a so so area surrounded by high fences. Creepy hotel that needs a lot of work. It would be that bad if it didn't cost $155 per night. People were loud all night. It was hard to get a cab or Uber. They had a...

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Helpful?
Thank MARKATZ
maurice k, Manager at BEST WESTERN Orlando West, responded to this review

I am sorry for the inconvenience and thank you to take time to write the review. We could not find your name in our record. Please let us know which room that you had stayed with us in order to improve our service for the future guests. We take the safety very seriously and we have security camera all over...

Miami, Florida
Reviewed 4 weeks ago

The only good thing about this hotel is the location as it is close to downtown and universal studios. There was only 1 shampoo and 1 soap for two people, and there was no toothpaste or any other toiletries. Most of the towels had stains on them, at least half of them. One of the blankets on one of the...

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Helpful?
Thank Samantha S
maurice k, Manager at BEST WESTERN Orlando West, responded to this review

I am sorry for the inconvenience. our front desk open 24 hrs and we did provide , tooth paste , toiletries , soap & towels at front desk upon your request. I wish that you could let us know the issue.

Carlisle
Reviewed 21 January 2017

This hotel is very clean and the Staff is very friendly and helpful. The restaurant is also very good. We even extended our stay by an additional night. I recommend this hotel to people looking for a nice comfortable, convenient hotel.

Review collected in partnership with Best Western
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Thank Juliette M
London, Canada
Reviewed 8 January 2017

What's to like? The hotel feels secure. I had a room at the very back - the property is fenced all around. Key entry to building, same for room. Standard interior lock and a chain. Very quiet location. The room has been upgraded with new furnishings, floors and a comfortable bed. The bath could use modernization. Check in & out...

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Helpful?
Thank GWMtravels
kris l, General Manager at BEST WESTERN Orlando West, responded to this review

Thank you for reviewing our hotel. It is our top priority to make our guests feel comfortable and secure at all times. Being located right outside of downtown Orlando we understand that heavy traffic can sometimes take away from guests feeling totally relaxed, that is why we have created a bit of an oasis with the way our hotel is...

Crestview, Florida
Reviewed 4 January 2017 via mobile

My family and I stayed here in late December for the Russell Athletic Bowl. The rooms are decent the mattresses on the beds needed to be replaced and the wifi was very poor. The check in needs more clerks especially when the hotel is booked solid because of the game. Check in took almost 40 minutes and the room wasn't...

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Helpful?
Thank Charley1974
kris l, General Manager at BEST WESTERN Orlando West, responded to this review

Thank you for your review on your recent stay with us. I am the new General Manager for the Best Western Hotel and I would like to apologize for not being able to make your stay with as comfortable and relaxing as it should have. Our team is committed to make the needed changes so all our guests receive the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms

Additional Information about BEST WESTERN Orlando West

Address: 2014 W Colonial Dr, Orlando, FL 32804-6908
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 5,816 - ₹ 9,293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Orlando West 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Best Western Orlando West Hotel Orlando
Orlando Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Orlando West staff and other travellers.
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Questions? Get answers from BEST WESTERN Orlando West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find another hotel”
 of 5 bubbles lizcr2001, 22 Feb 2017 | Read review
“find a different hotel”
 of 5 bubbles MARKATZ, 30 Jan 2017 | Read review
“Rooms at the very back may be the quietest.”
 of 5 bubbles GWMtravels, 7 Jan 2017 | Read review
“Unfortunately, party animals in the room across from ours.”
 of 5 bubbles 999michele, 11 Aug 2016 | Read review
“Higher floors are quieter, Microwave in common area, Nice pool.”
 of 5 bubbles TaylorDanielle, 3 Jul 2016 | Read review
5 of 5