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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,462 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,282: English reviews
Port Clinton, Ohio
Reviewed 9 January 2016

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Helpful?
Thank 589herbertb
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Orillia, Canada
Reviewed 8 January 2016

Below is the letter that I sent to the Front Office Manager on January 5th summarizing our recent stay at Coco Key. I have not yet had a reply so I am sharing the letter here. We paid top dollar to stay in comfort for a much needed family getaway that my children begged to return to. I am sure...

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Helpful?
14Thank Krista S
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Krista S, Thank you for taking the time to write us a review. I am disappointed that we were unable to meet or exceed your expectations during your stay with us. Upon receiving your initial email and this review I forwarded it to our Engineering and Housekeeping Leadership to see what changes we could make in the future to...

Bogottá
Reviewed 7 January 2016

De entrada te cobran 77 dolares que nunca aparecen haciendo la reserva por Internet. Los cobran por el derecho a usar el parque acuático que, si vas sin niños, nunca vas a usar. Los cuartos muy limpios y bueno el servicio. Muy bien ubicado. Volvería. Entry charge 77 dollars never displayed making online booking. The charge for the right to...

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Helpful?
1Thank emiliopombo2
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello emilliopombo2, Thank you for taking the time to write us a review. I apologize that you were not aware of the Resort Fee upon booking your hotel. We work with all of our online travel agents to ensure this is very clear as it is booking on our own website. The Resort Fee covers all of the onsite amenities...

Belfast, United Kingdom
Reviewed 6 January 2016 via mobile

I stayed at coco keys hotel over new year 2015 , from arrival at hotel I was quickly checked in and explained to me where everything was situated around the complex , found room on second floor was very clean and spacious with two large double beds , small shop and pool side bar had everything required . Water park...

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Helpful?
8Thank Davebussell
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Davebussell, Thank you for taking the time to write us a review. I hope your New Year is starting off great. Our lifeguards go through extensive initial and ongoing training to provide you with a save environment for you and your family to enjoy. Our Water Park is open as late as 9pm during our peak season. Be sure...

Orlando, Florida
Reviewed 6 January 2016 via mobile

Well, we got locked out of our room, small toilets always got clogged, dirty room, smelly fridge, dirty bed linen, small towels. This is an awful hotel and my kids couldn't use the water park either, can you believe it? NEVER COMING BACK!! Honestly, not worth the money and we have to wait outside and now have been for 30...

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Helpful?
4Thank XxSavagexX
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello XxSavagexX, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Jacksonville Beach, Florida
Reviewed 6 January 2016

This was our second visit with our 3 grand children, ages 6, 7 & 8. They love the water features and had a great time. The water park area is so well supervised that we felt perfectly comfortable letting them roam the enclosure and play to their hearts content when we felt like we needed a break from the activity...

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Helpful?
2Thank ShihTzumum
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello ShihTzumum, Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. We appreciate your continued business and if I can be of any assistance on your next reservations do not hesitate to email me directly. We look forward to welcoming you back soon! Warmest Regards,...

Miami, Florida
Reviewed 5 January 2016

Made a trip from Miami to orlando on January 1st 4 hour drive. when I arrived at the hotel I gave my reservation number from priceline.com. It was a standard reservation not a "name your price" . The front desk clerk told me that my reservation was cancelled. I told her that it was a prepaid guaranteed reservation, but she...

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Helpful?
4Thank magellanexplorer
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello magellanexplorer, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Reviewed 2 January 2016 via mobile

This is the third time my boys and I are staying at the Coco Key Waterpark Resort. The location is great... many places to see, play and enjoy on International Drive. My boys and I LOVE the waterpark area, we just can't get enough. The food at Coco Key is alright for us we don't have any issues. The front...

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Helpful?
3Thank kayleen b
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello kayleen b, Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. We appreciate your continued business and if I can be of any assistance on your next reservations do not hesitate to email me directly. We look forward to welcoming you back soon! Warmest...

Reviewed 31 December 2015

I came with a big group of friends and family and we had a blast. I have been there twice now and the second time was even better. There was great space for everyone and the rooms were clean. We booked the connected rooms and had the two queen beds in each room. The rooms were well taken care of...

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Helpful?
4Thank jonathan o
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello jonathan o, Thank you for taking the time to leave us a review. I am thrilled that you and your family had such a wonderful time. We appreciate your continued business and if I can be of any assistance on your next reservations do not hesitate to email me directly. We look forward to welcoming you back soon! Warmest...

Atlanta, Georgia
Reviewed 31 December 2015

The kids absolutely loved the water park and pool area. There were lifeguards on sight. The facility is somewhat large and centrally located near lots of restaurants shopping and more. I would recommend walking at night as traffic on this little strip can be stressful at all times. The staff was friendly, and make sure you visit Stanley at the...

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Helpful?
2Thank Speach4tay
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Speach4tay, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 5,753 - ₹ 15,838 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Odigeo and Hotels.com so you can book your Coco Key Hotel and Water Park Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are not acceccisble through the lobby, they are all outside room doors.”
 of 5 bubbles jog367, 25 Nov 2016 | Read review
“Studio rooms are larger and cleaner”
 of 5 bubbles JennyMacMac, 16 Nov 2016 | Read review
“we stayed in building 6, close to pools, but not so close that there is too much noise”
 of 5 bubbles cmac71, 13 Nov 2016 | Read review
“For quiet rooms, ask for a room in the Tower, block 6.”
 of 5 bubbles Orangetravel77, 1 Nov 2016 | Read review
“Highlight your needs to front of House Manager”
 of 5 bubbles suds7301, 29 Oct 2016 | Read review
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