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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,560 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,372: English reviews
Nottinghamshire, United Kingdom
Reviewed 18 April 2016

Had a great holiday here. Laid back, friendly with really nice staff. Has free transfers to universal, easier to take the cheap i-trolley bus to sea world, it stops bang outside the hotel. I think Disney would be a bit of a treck. Wetnwild is a 10 min walk, straight up the road. The water park is OK, especially as...

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3Thank 926andyba
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello 926andyba Thank you for taking the time to provide us feedback regarding your recent stay at CoCo Key Orlando. We truly appreciate it. I am pleased you enjoyed your stay with us and I hope you and your family were able to create long lasting memories. I have shared your issue with the housekeeping department. We want to give...

Reviewed 18 April 2016 via mobile

We had a fun filled weekend here at coco key! We came for Genesis's birthday as a surprise. There were 5 of us in total. 1 adult, 1 teenager, and a 5, 6, and 7 year old. There was a slide for everyone to get on. We had a blast!

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1Thank Starling H
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you Starling H, Thank you very much for taking the time to provide us feedback regarding your recent stay. I am thrilled that you and your family had a lot of fun for Genesis's Birthday. I am pleased you were able to fully enjoy the water park and create long lasting memories. We look forward to welcoming you back...

Reviewed 18 April 2016 via mobile

The hotel is great. Staff is really helpful and really nice. The location of the hotel is ideal. It is in the middle of everything. We had a blast. We will be back. The water park is great for the kids.

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2Thank Ezio2106
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you Ezio2106, Thank you for taking the time to provide us feedback about your recent stay. I am thrilled your family had a great time with us and I hope you were able to create long lasting memories. We look forward to welcoming you back soon Warm regards Salomé salome.martin@cocokeyorlando.com

Reviewed 15 April 2016

This review is tricky. I will start with the good. The waterpark was great. Kids had a blast and all slides were in working order. The lifeguard staff was awesome! The food was pretty good but the service was slow. Rooms were large and the bed was comfortable. The bad...carpet was sticky and needed to be vacuumed, furniture old and...

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Helpful?
7Thank Melissa G
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Melissa G, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would...

Reviewed 13 April 2016

We had a blast at the water park, Staff was in top of every detail, the food and drinks were good and affordable. I was not so happy with the room, It was confusing. I checked in around midnight and I got an accessible room (nothing wrong with that) but it took me a few minutes to figure out how...

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1Thank Milton V
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Milton V, Thank you for taking the time to provide us feedback regarding your recent stay. We really appreciate it. It allows us to meet and exceed our guests expectations. I am sorry to hear about the confusion when you checked in your room. I am pleased that your family had a great time with us overall especially at...

Decatur, GA
Reviewed 12 April 2016

THIS HOTEL IS UNSAFE. I understand that cars get broken into at hotels. I don't understand how this can keep happening at a single hotel without management negligence. There are signs that the property is under surveillance yet there is not a single camera in the parking lot and security doesn't notice that 16 cars are broken into. The rooms...

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9Thank sabcug
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello sabcug, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Birmingham, United Kingdom
Reviewed 11 April 2016 via mobile

This is a 2 star at best, the carpet felt sticky and was filthy, the rooms were not cleaned well. It was noisy and we were on the ground floor and kids would run past and bang loudly on the door which scared our children, then when we left we left our iPod on the bed, we contacted the hotel...

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4Thank Presh192013
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Presh192013, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

Reviewed 11 April 2016

The room was exactly what I expected, having not signed up with a hotel of grandeur.... It was outdated, but clean. The only complaint was a wet spot between the beds on the floor from (GASP) pool or water park water? Speaking of the pool and water park.... my kids were not disappointed that our Disney tickets fell through and...

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5Thank Jennifer G
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Jennifer G, Thank you for taking the time to provide us feedback regarding your recent stay at CoCo Key. We truly appreciate it. I am thrilled that you and your family enjoyed your time with us and you were able to fully enjoy the water park. The slides are indeed a lot of fun for everyone. I hope you...

Reviewed 11 April 2016 via mobile

This hotel was great! Great for toddlers and perfect for older kids. Check in was fast and the staff was very pleasant. They do put a 50$ hold on your card but it's refundable after you check out. The rooms were clean and the hotel was very nice! I'm definitely going back here with my family again in a few...

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2Thank CHARLENE C
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Charlene C, Thank you for taking the time to provide us feedback regarding your recent stay. I am thrilled you and your family had a great time with us. I am so pleased to know that you were able to fully enjoy your time with us. I hope you were able to create long lasting memories. I look forward...

Decatur, Georgia
Reviewed 11 April 2016 via mobile

Stay here if you want your car to be one of a dozen or more to be broken into. This is a frequent occurrence and there's no warning from management - or security. How is it possible for 15 cars to be broken into before security realizes it? That's a lot of broken glass! No "compensation" or even apology whatsoever...

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Thank ddemare
CoCoKeyOrl, Front Office Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello ddemare, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I would like...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,285 - ₹ 17,350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
188 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Well it is technical a children oriented hotel. But if you don't want the noise either stay in Bldg. 6.”
 of 5 bubbles 0413amy, 21 Mar 2017 | Read review
“Ask for Tower rooms (not near the pool)”
 of 5 bubbles PeanutGallery1182, 16 Mar 2017 | Read review
“Noisy AC in the two rooms we had. We cut the power as the temperature was low at night.”
 of 5 bubbles 567jesperh, 13 Mar 2017 | Read review
“I cant all the rooms are the same”
 of 5 bubbles helenr601, 13 Mar 2017 | Read review
“Rooms facing hotel pool are best, waterpark facing rooms may be noisy when it is busy.”
 of 5 bubbles 777vickyp, 10 Mar 2017 | Read review
5 of 5