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Coco Key Hotel and Water Park Resort

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Coco Key Hotel and Water Park Resort
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2,607 Reviews from our TripAdvisor Community

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There are newer reviews for Coco Key Hotel and Water Park Resort
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Showing 2,417: English reviews
Blantyre, United Kingdom
Reviewed 1 week ago

We stayed here last June and enjoyed it so much we are going again this year. Our two young kids loved it! The water park and games room were excellent, close to plenty of restaurants, shops etc on idrive. The staff were all great (unfortunately I can't remember the name of the lovely lady who cleaned our room every day)...

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Helpful?
Thank M9G_sco
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hi M9G_sco I am so glad to hear that you enjoyed your stay so much that you will be returning! Andy is wonderful and I am sure that he took great care of your upcoming reservation needs. We look forward to being able to serve your family again soon! Kristie gm@cocokeyorlando.com

Reviewed 1 week ago

Spring break 2017 was everyone excited! yes right until we pulled up to the hotel. its not much to look at but for $104 per night you cant beat the price. the receptionist did not wake up with her southern charm. she responded with short chipped answers and left no room for additional questions. but my room was ready at...

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2Thank Vera H
Essex, UK
Reviewed 1 week ago

Hotel overall is "very poor" - flight from UK delayed 4 hours so we didn't arrive until 10:45 at night - the girl checking us in kept disappearing into the back office and returning without saying anything - after almost half an hour I asked what the delay was and she advised she was waiting for confirmation from Housekeeping that...

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Helpful?
Thank Fiona P
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago via mobile

Aside from the wait in line, checking in was great. The rep was friendly and helpful. We checked in early so our room wasn't ready, understandably so. To kill time we went to Citywalk for lunch. Received a call when the room was ready which was before regular check in time. When we entered our room, I was very disappointed....

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Helpful?
2Thank A TripAdvisor Member
Raceland, Louisiana
Reviewed 1 week ago via mobile

Brought our family for Easter break.... needless to say we should have done more research on area hotels. Check in on a Thursday evening was ridiculous! 1 person who was not very knowledgeable....our room was dirty, toilet seat not even connected. Arriving late we decided to grab a bite at the food court... order wrong, pizza undercooked, went back to...

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5Thank Penny C
HIALEAH
Reviewed 1 week ago via mobile

This was my first time to Coco Key Resort , I decided to book it for one night since the advertised $145 price was not bad . Turns out they had a resort fee which bumped it up to $198. I arrived at 4:30 at the hotel and the room was not ready ,the front desk girl shannalie I believe...

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Helpful?
2Thank Elizabeth S
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello Elizabeth S, Thank you for taking the time to provide us with a review. I would like to offer my sincere apology for the challenges you faced during your stay with us. We strive to provide you excellent service from check in to check out and I am disappointed we were not able to meet that goal. I can...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Decent place, close to airport, free shuttles to park, nice sized pool and water park area. Room smelt a little weird and the toilet clogged 3 times in 3 nights on my little brother. Bartenders Fernando and Kaleb were great and made awesome drinks. Front desk staff was nice. Close to Universal to the point where we could walk and...

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Helpful?
Thank A TripAdvisor Member
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review

Thank you for your review! Glad to hear you enjoyed our property with the exception of the toilet issues -- I've passed this on to our engineering team to follow up. I also shared your review with our F&B team so they can recognize Fernando and Kaleb! We hope to see you back again soon! Kristie gm@cocokeyorlando.com

Charlotte, North Carolina
Reviewed 1 week ago

This place was terrible. Our family was only planning to stay there for 1 day to buy us time as we waited for our "real" hotel to be ready. Biggest mistake of the trip!! And my 8 year old boys even said so. Upon arrival, the hotel has the motel appearance. Front desk employee continued to put my expiration date...

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3Thank evelynbwatson
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello evelynebwatson, Thank you for taking the time to write us a review. I am disappointed at the overall impression you left with. Here at CoCo Key we strive to create unique experiences so that you and your family can make lasting memories. I can assure you that the ones you and your family have of us is not what...

Orlando, Florida
Reviewed 1 week ago

i have been here for not even 5 hours and i am already at my wits end. this place is disgusting. it is basically a motel with a fancy slide. We booked for 5 days and then charged a full day like a month ago, now they charged the full remainder on check-in. when we get to our room (which...

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Helpful?
4Thank apowell1215
CoCoKeyOrl, Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hello apowell1215, Thank you for taking the time to write us a review. We appreciate you choosing our Resort and giving us an opportunity to host you and your family. I would like to apologize for all of the challenges you faced during your stay with us. What you are describing falls far below our standards and we will be...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

My family and I visited the Coco Key WaterPark this March using a Groupon I purchased and it was certainly money well spent. My children thoroughly enjoyed the water slides, pools and spray grounds. I was very pleased to see that half the park wAs covered and half of it was uncovered. When the sun became to much to bare...

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Helpful?
Thank Rebecca E
CoCoKeyOrl, General Manager at Coco Key Hotel and Water Park Resort, responded to this review

Hi Rebecca Thank you for your review! I am so happy to hear that you and your family had a great stay with us. I hope that you will be back to see us again soon! Kristie gm@cocokeyorlando.com

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Family friendly hotel and water resort located near the major theme parks and shopping. Coco Key Hotel and Water Resort is Orlando's first canopy covered water park boasting fourteen flumes, featuring "The Boomerango," 60ft of thrill seeking adventure offering twists and turns until you splash into our heated outdoor pool. Coco Key offers a 6,000 sq.ft. arcade featuring over 50 of the newest and coolest video games and interactive gaming on the market today. Coco Key Hotel and Water Resort-Orlando offers 391 well appointed Guestrooms and Suites designed for your Orlando, Florida lodging needs. Amenities include free local calls, coffee/tea makers, self controlled air conditioning, 37" plasma televisions with ESPN, am/fm alarm clock radios. Additional amenities include complimentary transportation to Universal, SeaWorld, Aquatica and Wet n' Wild, complimentary area shuttle, kids club and daily activities. ... more   less 

Additional Information about Coco Key Hotel and Water Park Resort

Address: 7400 International Drive, Orlando, FL 32819-8234
Region: United States > Florida > Central Florida > Orlando
Price Range: ₹ 6,057 - ₹ 18,172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Coco Key Hotel and Water Park Resort 3*
Number of rooms: 391
Reservation Options:
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Also Known As:
Coco Key Hotel And Water Park Orlando
Orlando Grand Hotel
Hotel Style:
#73 Business Hotel in Orlando
#132 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Coco Key Hotel and Water Park Resort staff and other travellers.
191 questions
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Questions? Get answers from Coco Key Hotel and Water Park Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in the tower block part of the hotel, was nice and quiet in there”
M9G_sco, 19 Apr 2017 | Read review
“Not recommended for stay”
verah319, 19 Apr 2017 | Read review
“Go to a different hotel!”
evelynbwatson, 17 Apr 2017 | Read review
“Don't stay here”
apowell1215, 16 Apr 2017 | Read review
“Don't give them your credit card details.”
579samanthas, 13 Apr 2017 | Read review
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