Mike Driscoll has the best customer service I’ve ever experienced at any hotel. He was quick, efficient, and helped us tremendously! I’d definitely come back to stay as long as he’s here! 10/10 recommended (& the rooms are GORGEOUS!)
Last stayed there in 2016. It was nice. Now we went there again. Even nicer. Maybe because of the front desk service and because few years passed by. Gardenia from the welcome desk made our stay even nicer. Excellent service. Suites are as always were, nice, clean and very well equiped. Main pool is an excellent choice for relaxation after an hot day in a theme park. Palm cafe pool bar and shop will help a lot. Surely will go there again.
Every time we stay here, we remember why we keep coming back. Everyone work at Floridays bends over backward to make sure you are wanting for nothing during your stay. Angel and Osiris at the front desk were welcomed faces after a long day of travel. Even though there were quite a few people checking in simultaneously, they were swift without making you feel rushed. Providing maps, directions, and even recommendations, all with a smile. The food has been great, and of course our son never wanted to leave the pool. Once we do, he's so excited to come back to the huge hotel room and watch a movie as a family. Something that isn't an option anywhere else we stay. But what we love most is how everyone at Floridays seems goes the extra mile for us and everyone else. Can't wait to be back!…
Second time our extended family has stayed here and very impressed with everything from check in, rooms, amenities and service. Great area also! They go out of their way to accommodate special requests.
The resort location is very convenient and the surrounding area is great!!! New restaurants and shopping malls even outlets. The staff is very friendly kind and helpful. For sure we will come back. The suite was very clean comfortable. Only 10 mins drive to Disney World. 5 mins to Universal & Island.
I have stayed at this hotel/resort quite a bit, when me and my family visit orlando. This stay was phenomenal this time as always. Gardenia at the front desk was very professional with assisting me and answering any and all questions I had. I also got a couple of perks for coming so much. I will definitely be back again this year and always when I visit. Keep up the great work guys.
This resort is absolutely amazing. From the moment you walk in, the customer service is great. We were taken care of quickly and the lady at the front desk (Marylou) was very informative; she let us know where our building was, pool opening, closing times, etc. The bed was very comfortable and the bathroom was beautiful. The location was great; it was close to the park we planned to visit the next day, and close to restaurants and other attractions. We absolutely loved this resort, especially since it was 5 adults. We were all comfortable and very relaxed. We will definitely be coming back to this resort
Excellent environment, place very clean. They give us enough supplies, kitchen was clean and fully equipped. Mario was our host and provided information about pool hours, a map and they are bilingual.
Do NOT stay here if you want sleep. I’m writing this at 2 am, here now, for the third night in a row of absolute crazy noise and partying from the parking lots. We’ve called and complained every time and still it’s insane. People gathered around cars with music turned up SO loud, screaming and yelling and laughing. Seriously this has been miserable with the noise when we’re already tired from amusement parks. Oh ya and our second bathroom can’t be used because there are ants alllllll over- again, complained and nothing.
Wonderful, friendly staff. Beautiful, enormous pool. The room with kitchenette met our needs. Anything we asked the front desk for arrived quickly. Kimmie and Gardenia were super helpful in getting us checked in, and learning to use the busses. Ray arrived quickly with a smile when we had a minor emergency early one morning. Ubers literally took seconds to arrive, the ride to everywhere was about 15 minutes.
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